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Customer reviews

Rating 4.5 out of 5 stars with 687 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 687 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Renewed hope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This online purchase went well, no issue. I ordered and the phone was delivered and on-time and the updates for delivery were great. The phone is working out great for my kids.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GIGADC, We’re glad to hear your online purchase experience went smoothly and that the phone is working well for your kids. Thank you for choosing Motorola and sharing your feedback! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget phone and well eye catching silk design

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Melvin, Thank you for your feedback! We’re glad to hear you find it the best budget phone and enjoy the eye-catching silk design. We appreciate you sharing your thoughts! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice phone…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at a good price! It has very nice features and holds a charge very well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, RhondaA. We’re glad to hear the phone’s features and battery performance are meeting your expectations. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5,000 mAh battery is one of the stronger points. For light to moderate daily use, it often lasts through a full day

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gans, We’re glad to hear you’re enjoying the long-lasting battery on your phone! Thank you for sharing your experience and for choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Hello Moto!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of use with the Motorola phones. This is my second Motorola phone and the ease of use is even better.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MissJ, We’re thrilled to hear that your second Motorola phone is even easier to use and meeting your expectations. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good phone with good price. I like it too much

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KomiA, Thank you for your positive feedback! We’re glad to hear you’re enjoying your phone and feel it offers great value. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hello Moto!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. It's user friendly, long lasting, and it's great to just give it a little shack to turn on the flashlight.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic! I'm delighted to hear you're loving your moto g 5G - 2024, Jojo!

      It sounds like you've really found a perfect match—especially with how user-friendly it is, the long-lasting battery, and the convenience of using the "little shake" (Quick Capture) gesture to turn on the flashlight. We put a lot of focus on making those simple interactions great.

      We'd love for you to share your positive experience and any other feedback directly with our product team and other Motorola owners in our community forums!

      You can post your thoughts about the moto g 5G - 2024 here:https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en

      Thanks again for sharing! -Jess MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Motorola Best Phone at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cellphone in this budget price. Thanks to Motorola and thanks to Best Buy for bringing it to customer

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, SetuS! I'm glad you feel this is the best cellphone in this budget price.

      If you'd like to share more details about what makes this phone the best for you, we'd love for you to post your feedback in our community forums! Your experience is valuable to our teams and other customers.

      You can post your thoughts about the moto g 5G - 2024 here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en
      Thanks again for the great feedback! -Jess MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid performance mobile clean android

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto G 5G (2024) - Sage Green offers solid performance with its smooth 120Hz display and long-lasting battery, making it a great budget-friendly 5G phone. However, the camera quality is average, and software updates may be limited compared to premium brands.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your thoughtful feedback, YaswanthK. We're glad you're enjoying the smooth 120Hz display and long battery life on the phone. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Gift for mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone has been a great purchase, great for older people. Easy for them to use !!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Tugs. We’re so glad to hear the phone has been a great fit for your mom and easy for her to use. It’s wonderful to know it’s been a positive purchase for both of you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was Working good. Customer service is good and professional.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ramsj, We’re glad to hear that your phone has been working well and that you had a positive experience with our customer service! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone with a lot of storage. I would recommend it to anyone looking for an economic entry level phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VincenzoI, We’re happy to hear you’re enjoying your phone and its storage capacity! Thank you for recommending it and for choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Works well seems durable. I bought it for my teen. Cheaper here than anywhere else as well!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RebeccaP, We’re glad your teen is enjoying the phone and that it’s working well! Thanks for sharing that you found it at a great price too. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Surprised how good it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone that is affordable being that. It is not current model it even. More surprising how are ll out helps up

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, ASLLAN. We're glad to hear that your phone has exceeded your expectations and continues to perform well, even as a previous model. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola - moto g 5G 2024 128GB (Unlocked) - Sage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been awesome, I have not had any real issues with it. previously i had to return a phone on amazon and ebay.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AngelaF, Thank you for sharing your experience! We’re thrilled to hear that your Motorola phone has been awesome and reliable for you, especially after your previous challenges with other devices. Your satisfaction means a lot to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent price versus benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price versus benefits, I bought to my son, he is loving.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PauloCesar, Thank you for your feedback! We’re glad to hear that you found great value in your purchase and that your son is enjoying his new device. We appreciate you choosing our products and hope he continues to have a fantastic experience! To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    good buy for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was an OK buy. The price was very reasonable I just need it for regular phone calls so the camera and other features are up to par but I'm not blown away by the features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Amazonkindle, We appreciate your feedback. It’s great to hear the phone meets your calling needs and provides a reasonable price. We hope you continue to enjoy using it. If you ever need help, give us a holler or reach out to our official Moto G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a low cost phone for parents and worked great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi cusnfe! It's wonderful to know that you've selected Motorola Mobility as the device provider for your parents. We're always available to assist you with any technical support you may require. We encourage you to become a part of our official community page at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Budget friendly android phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad! Good for communication. For basic stuff is ok

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nice, Thank you for your feedback! We’re glad to hear the device is meeting your basic communication needs. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice little phone with a large screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I’m used to using an iPhone so this phone requires some adjustment for me. So far the quality of sound and all the technology is included is adequate. I don’t know that I would make any changes to it because as I said right now, becoming familiar with it I don’t have anything negative to say about.it. So far so good. I like my purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Happychef2! We're thrilled that you've chosen to switch to Motorola Mobility. Thank you for placing your trust in us. If you need any assistance, we're always here to help. We also invite you to follow our official community page to stay updated on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate MotorolaMobility