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Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Moto G 5G 2024 128GB (Unlocked) for its overall performance, camera quality, and battery life. Many find the phone easy to use and appreciate the built-in storage. Some customers feel the phone is larger than they would prefer, and a few desire more RAM and have concerns about connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 487 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Motorola - moto g 5G 2024 128GB (Unlocked) - Sage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera improvements are incremental but still excellent, especially in low light. The Action Button replaces the mute switch and adds some customization. Battery life is solid, lasting a full day under heavy use. USB-C finally arrives, offering faster data transfer and more universal charging. Pros: Ultra-premium build Excellent cameras Great performance

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the detailed and thoughtful review, AmanA . We're thrilled to hear you're enjoying the camera enhancements, solid battery life, and the convenience of USB-C. It's great to know the Action Button and overall performance are hitting the mark. We appreciate you highlighting the premium build and your positive experience with the device! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great starter phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for my 12 year-old's contract phone with Verizon. I was tired of paying $150 through Asurion for a referbed phone when it hardly cost that much to begin with. So far, it's been great. Excellent battery life and good quality camera. My kid is a big fan of the programmable gestures, e.g. shake to turn on the flashlight, rotate it to open the camera app.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EmTee, We’re so happy to hear that the phone is working out well as a replacement for your child’s contract phone. It’s great to know the battery life, camera quality, and programmable gestures are a hit! We’re glad the phone is offering excellent value compared to your previous experience. If in case you need help, kindly visit our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Motorola 5g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Camera Light weights Good space 128gb Unlocked Lithium Battery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RajeshkumarP, We’re glad to hear you’re enjoying the camera, lightweight design, storage capacity, and unlocked convenience of your phone. It’s great to know it’s meeting your expectations. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great moto phone-- yet again!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. This is my fifth or sixty Motorola from Best Buy and have been happy with all of them. It is faster and sleek..I love it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DCBB, Thank you for your continued support and loyalty! We’re thrilled to hear that your new Motorola phone is living up to expectations and that you’re enjoying its speed and sleek design. We appreciate you choosing Motorola again! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Solid Unlocked Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone. The texture on the back of the phone is nice. Shame most cases cover it up. NFC enabled and 5g. You can't get a better phone for the price. Color is supposed to be Sage but looks more Charcoal unless you hold it up to the light you'll see a 'hint' of green.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your detailed review, ChloeM. We're glad to hear you're enjoying the phone and its texture, NFC capability, and 5G features. We understand how cases can cover up the design, but we appreciate your thoughts on the color. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical, with great battery life. I bought it for my son and despite having some knocks, it continues as if nothing had happened.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EdnaC, Thank you for your feedback! We're glad to hear the phone has been a practical choice with great battery life, and that it's holding up well—even with a few bumps. Sounds like it's been a reliable option for your son! You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent Little Phone for now...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent little phone. I bought it in a hurry because I needed a cheaper phone with e-sim. This fit the bill. I have added a launcher to it for use by senior citizen who does not have much tech experience. Overall it works pretty well. Sometimes does not get the best reception. I have it on Visible.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidH, We’re glad to hear that your Motorola phone is meeting your needs and works well with an eSIM! It’s great that you were able to customize it with a launcher for easier use. We appreciate your feedback about reception on Visible and will keep it in mind as we continue to improve our products. Thank you for choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it, clear quality videos and high volume on everything, cant miss a call and notifications. Keeps power for a long time. I have had many androids but this one is lively lovely.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi! We’re so happy to hear you’re loving the clear videos, loud volume, and long battery life. Sounds like this phone is a perfect fit for you! Thanks for sharing your great experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Budget-Friendly Brilliance with Style and Stamina

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Moto G 5G (2024) for a few weeks now, and I’m genuinely impressed by how much value Motorola packed into this affordable device. At under $200, it punches well above its weight class. The Sage Green finish is a standout—elegant, fresh, and far more premium-looking than you'd expect at this price. The vegan leather texture adds a nice grip and a touch of sophistication. It feels solid in hand without being bulky.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bilel, We’re thrilled to hear you’re enjoying your Moto G 5G 2024 and the exceptional value it offers! It’s great that the Sage Green finish and vegan leather texture are hitting the mark. Thank you for choosing Motorola and sharing your feedback! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    The best phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone, works good, great quality. It last a lifetime.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ElizabethS, Thank you for your feedback! We’re glad to hear you’re enjoying the quality and reliability of your Motorola phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    “If You Value Your Sanity, Skip This Phone”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just being completely honest — this phone is so frustrating that I literally have to take a nap in between trying to operate it. I’ve never owned a device that drains my energy faster than it drains its own battery. A phone is supposed to make life easier, but this one feels like it’s putting me through basic training. Texting on it is a whole challenge by itself. The screen jumps around like it’s indecisive, the keys are overly sensitive, and that emoji button pops up so often I’m convinced it has a personal vendetta against me. I can be in the middle of typing something important and — blink — the whole screen disappears like it got tired of our conversation. I bought this phone because I just needed something simple to stay connected with my kids. Nothing fancy. But navigating this phone feels like solving a puzzle with missing pieces. Even getting the map to talk while driving was a struggle. At one point it wouldn’t speak at all, so I’m sitting there staring at the phone thinking, “Now how am I supposed to know where to go if you refuse to talk?” A map that refuses to give directions is basically just a picture. Between the tiny text, the sensitive buttons, the silent navigation, and the constant screen blinking, I honestly feel like I wasted my money. If you’re someone who doesn’t have time for frustration, can’t see tiny print well, or just wants a phone that works without attitude — this is not the one. Save yourself the naps, the confusion, the stress, and the unnecessary patience. I truly wish someone had told me all of this before I purchased it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sonyabeonit, I’m really sorry you’ve had such a frustrating experience — that sounds incredibly exhausting, especially when all you wanted was a simple, reliable phone to stay connected with your kids. It shouldn’t feel like the device is working against you or drain your energy just trying to use it. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone i like it good battery life smooth and fast

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MohamedB, Thank you for sharing your positive feedback! We’re glad to hear you’re enjoying the phone, its smooth performance, and long battery life. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good phone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this phone does everything you need to do plus it’s a great music player , I use it with a supplemental dongle Dac for great sounds.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We’re glad to hear the phone meets your needs and performs well as a music player. Your setup with the supplemental DAC sounds fantastic! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this phone, it has great battery life and a nice camera.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kouba, Thank you for your recommendation! It’s great to hear that you’re satisfied with the battery life and camera quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee MotorolaMobility

  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Motorola review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Decent speed, processing and battery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JeremiahR, Thank you so much for the great feedback. Glad to hear you’re finding the phone a good value with solid performance, speed, and battery life. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little WiFi only gym phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like bring my real phone to the gym while I swim (theft) but still wanted a phone for my music, etc. Settled on an unlocked phone I could just connect to the gym's WiFi or my hotspot. This seemed like the best deal ($130) and pretty new (2024). Overall works great for music, YouTube videos, etc. Ended up getting a $5 Tello phone plan that is text only

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CassieB, We’re glad to hear that your Motorola phone is serving as a convenient and reliable gym companion for music and videos. It’s great to know that it meets your needs and provides good value. We appreciate your feedback and support. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. No defects. It was a good buy. Received exactly what I expected. No surprises. Ordered online and was ready for pickup in about an hour. I indicated in app what pickup number i parked. A store employee brought it out to my car and handed it to me after i showed the receipt details on the app. The wait time to bring order to my vehichle was under 5 minutes. So the process was real easy and was very satisfied with the overall service i received.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great basic cell w/ excellent memory,camera, sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this 2024 Moto G-5g cellphone! The price fit my budget & it has almost 4x the memory of my old moto g & a way better camera, plus a speaker, at both ends! I just needed the basics & I got them, but amplified. Very happy!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your feedback, PamelaG. We’re thrilled to hear that you’re loving your Moto G 5G 2024 phone. It’s great to know the memory upgrade, improved camera, and dual speakers are enhancing your experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    best store

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend spending your money there; they are very fair with their pricing. I went in there some 2 months ago too, in that “shop” to buy the Motorola, was asking and asking and asking. And by the way, they all showed up, they answered every question, and they answered them in good faith. I attempted to place myself among their ranks, but, alas, they were having none of it. The next time, I wish I were able to be.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jalal, Thank you so much for sharing your experience—it truly means a lot. We're glad to hear the team treated you with respect and took the time to answer all your questions. It’s that kind of honest and helpful service we always strive for. We hope next time you visit, you'll feel even more a part of the community. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Its very cool how you can answer and use your phone from the top screen without even opening your phone. Battery last all day also!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Ferretcrazy89. We’re thrilled to hear you’re enjoying the convenience of the top screen and that the battery lasts all day. We appreciate you choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility