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Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 671 reviews
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    The best phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone, works good, great quality. It last a lifetime.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ElizabethS, Thank you for your feedback! We’re glad to hear you’re enjoying the quality and reliability of your Motorola phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was definitely surprised with the quality of the phone an the pricevwon me over in the store.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelS, Thank you for your feedback. We’re glad to hear you were pleasantly surprised by the phone’s quality and that the price helped make your decision in-store. We truly appreciate you choosing Motorola and sharing your experience with us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto 5G 2025

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a good price. I break phones often so Motorola is a constant rebuy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AndrewQ, Thank you for sharing your experience. We’re glad to hear you’re enjoying your phone and that Motorola continues to be a reliable choice for you. We truly appreciate your loyalty and for choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone i like it good battery life smooth and fast

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MohamedB, Thank you for sharing your positive feedback! We’re glad to hear you’re enjoying the phone, its smooth performance, and long battery life. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice smart phone with good pixel camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice phone sleek and having good memory and also higher pixel camera.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SrikanthJ, Thank you for the kind words! We're glad you're enjoying the sleek design, ample memory, and high-resolution camera on your Motorola phone. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this phone, it has great battery life and a nice camera.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kouba, Thank you for your recommendation! It’s great to hear that you’re satisfied with the battery life and camera quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seasonal gifts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these phones very cheaply and send them as seasonal gifts they worked really well ad every body was so happy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi James, Thank you for sharing! We’re delighted to hear your phones worked well as gifts and brought happiness to everyone. We appreciate you choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Economical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone it's inexpensive it's effective it takes good pictures no need to spend hundreds on phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User576715, We’re glad to hear you’re enjoying the phone’s performance and value, and that it meets your needs without the high cost. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My extra phone for extra things!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice phone for its price. Not too good with the camera, but overall it does the job!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KarenM, Thank you for your feedback! We’re glad your phone is working well for your extra needs and providing good value. We appreciate your input on the camera, and we are always looking to improve the experience for our users. If you ever need help, give us a holler or reach out to our official Moto G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone quality is great at price point. I bought on an ongoing deal.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Romil, Thank you for your feedback! We’re glad to hear that you’re enjoying the phone’s quality and value, especially with a great deal. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price, highly recommended for anyone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Will, Thank you for your feedback! We’re glad to hear you’re enjoying your phone and find it a great value. We appreciate your recommendation and support! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little WiFi only gym phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like bring my real phone to the gym while I swim (theft) but still wanted a phone for my music, etc. Settled on an unlocked phone I could just connect to the gym's WiFi or my hotspot. This seemed like the best deal ($130) and pretty new (2024). Overall works great for music, YouTube videos, etc. Ended up getting a $5 Tello phone plan that is text only

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CassieB, We’re glad to hear that your Motorola phone is serving as a convenient and reliable gym companion for music and videos. It’s great to know that it meets your needs and provides good value. We appreciate your feedback and support. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Moto g 5G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. One dilemma was apparent in this Open Box purchase. There was "No charger" shipped with it. Condition was cited as excellent which it was but still incomplete.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user158487! We're thrilled to hear about your new Motorola device. Thank you for choosing us. Regarding your open box purchase issue, have you considered contacting your point of sale? We would also love for you to join us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Motorola for the Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is ultra fast and can multi task like nothing I've ever owned. Motorola makes the best phones and I'll never switch to another brand.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichelleS, Thank you for sharing your experience! We’re thrilled to hear you’re enjoying the speed and multitasking capabilities of your phone. We appreciate your loyalty to Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Motorola review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Decent speed, processing and battery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JeremiahR, Thank you so much for the great feedback. Glad to hear you’re finding the phone a good value with solid performance, speed, and battery life. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee MotorolaMobility

  • Rated 5 out of 5 stars

    best store

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend spending your money there; they are very fair with their pricing. I went in there some 2 months ago too, in that “shop” to buy the Motorola, was asking and asking and asking. And by the way, they all showed up, they answered every question, and they answered them in good faith. I attempted to place myself among their ranks, but, alas, they were having none of it. The next time, I wish I were able to be.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jalal, Thank you so much for sharing your experience—it truly means a lot. We're glad to hear the team treated you with respect and took the time to answer all your questions. It’s that kind of honest and helpful service we always strive for. We hope next time you visit, you'll feel even more a part of the community. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well fast deliver no issues. No complaints..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MeltonM, We’re glad to hear your phone is working well and that you’re happy with the delivery and performance. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fine product but I need a written manual to figure out how to work the cellphone to it's maximum performance

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DeboraC, Thank you for your feedback! To support our environmental efforts, we no longer include printed user guides, but we’re here to provide assistance with any questions you may have. You can access a mobile-optimized user guide directly on your device by opening the main application menu and selecting Help Center. Additionally, you can view or print the full manual anytime on our website here: https://help.motorola.com/hc/help.php?m=MOTO%20G%205G%20-%202024&product=&os=&sku=&c=&type=pdf. Should there be any further inquiries, please do not hesitate to email [email protected]. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    “If You Value Your Sanity, Skip This Phone”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just being completely honest — this phone is so frustrating that I literally have to take a nap in between trying to operate it. I’ve never owned a device that drains my energy faster than it drains its own battery. A phone is supposed to make life easier, but this one feels like it’s putting me through basic training. Texting on it is a whole challenge by itself. The screen jumps around like it’s indecisive, the keys are overly sensitive, and that emoji button pops up so often I’m convinced it has a personal vendetta against me. I can be in the middle of typing something important and — blink — the whole screen disappears like it got tired of our conversation. I bought this phone because I just needed something simple to stay connected with my kids. Nothing fancy. But navigating this phone feels like solving a puzzle with missing pieces. Even getting the map to talk while driving was a struggle. At one point it wouldn’t speak at all, so I’m sitting there staring at the phone thinking, “Now how am I supposed to know where to go if you refuse to talk?” A map that refuses to give directions is basically just a picture. Between the tiny text, the sensitive buttons, the silent navigation, and the constant screen blinking, I honestly feel like I wasted my money. If you’re someone who doesn’t have time for frustration, can’t see tiny print well, or just wants a phone that works without attitude — this is not the one. Save yourself the naps, the confusion, the stress, and the unnecessary patience. I truly wish someone had told me all of this before I purchased it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sonyabeonit, I’m really sorry you’ve had such a frustrating experience — that sounds incredibly exhausting, especially when all you wanted was a simple, reliable phone to stay connected with your kids. It shouldn’t feel like the device is working against you or drain your energy just trying to use it. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was a great................................................

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SGibbs, Thank you for your positive feedback. We’re glad to hear the phone has been great for you and that it’s meeting your needs. We appreciate you choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

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