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Customer reviews

Rating 4.5 out of 5 stars with 686 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 686 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts impressively long, keeping me powered through busy days without constantly reaching for the charger.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Soli, We’re really glad to hear the battery is keeping up with your busy days and giving you reliable, long-lasting power — that’s exactly the experience we aim for. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thus far very pleased with my new phone. It is a nice upgrade on my previous one. I was a bit nervous about buying it in a sealed box, sight unseen, but all is well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AngeliaL, Thank you for sharing your experience! We’re glad to hear you’re pleased with your new phone and that it’s a nice upgrade from your previous one. It’s great to know that buying it sight unseen worked out well. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    MOTOROLA-MOT G 5G 2024 128GM (UNLOCKED)-SAGE GREEN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to beat this phone for the price, Excellent 128GM. Battery Lasts all day even with heavy use. Camera Decent shots in good lighting," "Perfect for social media.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DalilaH, Thank you for your review! We're glad to hear that you're enjoying the battery life, storage, and camera performance, and that it’s helping you stay connected on social media. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great slim phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a gift for my son. He was quite pleased with it. Before he was always crazy about Samsung, but with this one he loves how it's slim like the Samsung, and very much like the Ssmsung 23.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JenniferL, We’re thrilled to hear that your son is enjoying his new phone and that it’s a great fit for him. We appreciate your support and for choosing Motorola! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto Q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality. this phone is very affordable and has a great camera! If you want something great at the best price this is the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dary, Thank you for your kind feedback! We’re thrilled to hear that you’re enjoying the great quality, camera, and value of your Moto G 5G 2024. We appreciate you choosing Motorola! To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I have not opened the phone because this is a Christmas gift.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Akay, Thank you for your feedback. We hope the recipient enjoys the phone and that it makes a wonderful Christmas gift. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Phone delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect transaction. Great phone. Delivered several house away from my address though

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, User539233. We’re glad to hear you’re happy with your phone and the overall transaction. We apologize for the delivery being slightly off and appreciate your understanding. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en0. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phone under budget. Nice battery, good audio, good camera quality, slow run time but overall pretty good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, user382818. We're glad to hear you're satisfied with the battery life, audio, and camera quality of your phone. We always aim to offer great value, and it's wonderful to know that you're enjoying those features. If you ever need help, give us a holler or reach out to our official Moto E6 community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished cellphone for my 12yr old son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ so far... perfect for my son's first phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KeithK, Thank you for your feedback! We’re glad to hear the phone is working great and that it’s been a good fit for your son’s first phone. We appreciate you sharing your experience and hope it continues to serve him well. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone exceeded my expectations; it's great value for money, takes beautiful photos, and has good storage capacity, which is exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi YusneyR, We're delighted to hear that the phone has exceeded your expectations and that you're enjoying the camera, storage, and overall value. It's great to know it’s meeting exactly what you were looking for. We appreciate your recommendation and hope you continue to enjoy your device! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value for Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money and good performance for a budget phone, comes with great durability 10/10

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VarunM, Thank you for your feedback! We’re thrilled to hear that you’re enjoying the phone’s performance, durability, and value. It’s great to know it’s meeting your expectations as a budget-friendly option. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Motorolla motto g power 2024 128gb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for mother in law she loved it good phone easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User522865, Thank you for your feedback! We’re glad to hear your mother-in-law loves the phone and finds it easy to use. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto g 5g cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the whole process of the purchase of this item form item description, order and delivery. The Bestbuy team were great! However the phone is restarting on it's own several times a day. I'll have ask to get a replacement, or return for a refund.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User738485, Thank you for sharing your experience. We’re glad to hear the purchase process went smoothly and that you had a positive experience with the Best Buy team. We’re sorry to hear the phone is restarting on its own. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com, and we'll be there to assist. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift my son loves it he was so surprise to get it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarlosA, Thank you for sharing! We’re happy to hear your son loves his new phone and that it was such a delightful surprise. It’s great to know it made a perfect gift. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Motorola Moto G 128 GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my Motorola Moto G phone with 128GB..great to have the extra storage!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Timoteo, Thank you for your feedback! We’re glad to hear you’re enjoying your Moto G phone and that the 128GB of storage is meeting your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Mid-Tier Performance at a Low-End Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone! The SOC was a midrange chipset a couple years ago but with a few manufacturing process updates the phone is now a very good affordable, low range SOC / phone. Performs well and was very budget friendly for a brand new high quality cell phone with a OLED grade display. Motorola rarely disappoints especially considering the value.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughtful feedback, AlancaX. We're thrilled to hear that you're enjoying the performance and value of your phone. It’s great to know the combination of the OLED display, reliable chipset, and affordability has made a positive impression. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola for me me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth or fifth Motorola and I'm very satisfied with them all.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi! Thank you so much for sharing that! We really appreciate your loyalty and are thrilled to hear that you’ve been happy with your Motorola products over the years.You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Elle MotorolaMobility

  • Rated 4 out of 5 stars

    Very good inexpensive phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is well built and works well. I bought as a backup phone and to use as a hotspot. The hotspot part has a couple issues. My Kindle can't get Internet access through it. My primary phone and tablet can use the phone as a hotspot and performs well. But neither my primary phone or my tablet can use VPN while connected. Strange. Phone is definitely restricting some kind of internet connections

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LisaN, We're glad to hear that you're enjoying your phone and that it's working well as a backup phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice photo. Has a good battery. Takes nice pictures.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VickiB, We're so glad to hear you're enjoying the camera and battery life on your Motorola phone. It’s great to know you’re capturing great photos. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola - moto g 5G 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone works great, fast and reliable. It is a budget friendly and is all you need for a cell phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, MarnelG. We're so glad to hear that your phone is working great and meeting your needs. It’s fantastic that you’re finding it fast, reliable, and budget-friendly. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility