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Customer Ratings & Reviews

Your price for this item is $132.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 746 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Moto G 5G 256GB (2022 Unlocked) for its excellent camera quality, long battery life, and affordable price. Many appreciate the ample storage and ease of use, while the 5G capability is also a plus for many users. However, some customers express disappointment over the lack of NFC and wireless charging features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 746 reviews
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. I am an older person with minimal needs - checking email and checking text / phone messages. I've never used the camera or any other apps except Libby, The phone is perfect for my needs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HappyCustomer, we appreciate you for sharing this experience with us. We're delighted to know that the phone suits your needs. We're always here to assist you if you have any concerns regarding your Motorola device. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the phone for 2 years now.my wife purchased the same one.they helped us set up our phones in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager who assisted us was outstanding. He helped us without any problem. He fixed the phone issue and did it in no time at all. If we had a business we would hire him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. My money was worth spending on this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased with price and speedy shipping.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My open box phone arrived virtually flawless. Not a bad phone but I for some reason expected more.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KrazyKarl, We appreciate that you have one of our products and we're delighted to hear that you like the phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth it Moto

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone; it has so many more features than a standard android phone. The sound of music with different options; the pictures it is worth the price. I thought I lost a lot of my phone information and this phone has the ability to locate it without adding other apps.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this positive review, MotoIsBack. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    Another great Motorola product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Moto user for a couple of years now. This phone is great. It takes pretty awesome photos and has tons of storage.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us royh, we appreciate you for choosing Motorola! Congratulations on your pretty and quality photos taken by your Moto G 5G. To be up to
      date with our devices, please follow our official community page:
      https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Ythan MotorolaMobility

  • Rated 2 out of 5 stars

    Need more work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone gave a lot of problems haven’t be calling a lot to get looked at

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone like my second line, I like this phone and the system is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to add Dual Sim slot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this price start looking for dual SIM option. So that people who use two SIM peffer these phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ravichandra, We appreciate you giving us four stars. Although the device does not support dual SIM slots, you can still enjoy its great features. We appreciate your feedback and are constantly looking for ways to improve. We will share it with our team, but we can't guarantee that it will be implemented. If you ever need help, give us a holler or reach out to our official Motorola community page: Https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola 5g phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features of the phone, except the cellar data speed is slower than my other phone inside an enclosed area.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback, Albert. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    All the Bells & Whistles at a Good Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this purchase. I especially am happy with the ammount of storage space. Lots of features at a budget phone price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new Moto 5 g phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Occasionally,.the touch screen for numbers are slow in the response to touch. I had problem entering my passcode

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tien, we're sorry to hear that you experience a slow response on your device screen. Can you reboot your device? Touch the power button for 10-20 seconds. Let us know how it goes. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 2 out of 5 stars

    Power button overheated upon receiving it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone I got for my mom is overheating on the power button. When I say overheating, I mean it's way too high for anyone to touch it. It was a gift for my mom, and the moment she received it from me, she tried to set it up. She turned it on, started the set up and connect the charger. Then after few minutes only, she suddenly she jumped away from the phone and said " that phone pricks me!" I checked to see what happened. I found out that the power button, the little shiny metal in the center us too hot. I grabbed my laser scanner and point it there, it reads "HIGH" which means it reached tge maximum level my scanner can read. I turned the phone off, because it might start a fire. I requested for a replacement, and hoping that we will receive a good one this time. But honestly, I am scared for my mom,.. We'll see, I will monitor it for few days before I will give it to her. But please address this issue Motorolla and Best Buy. This is dangerous. We're just lucky that I am home when my mom was setting it up.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GenesisM, First of all, we do hope that everyone is OK. We would like to offer our assistance in order to help us better understand your situation, Is there a physical injury, property damage, or anything that needs to seek medical assistance? Are you using the Motorola charger to charge your phone? Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Poor device good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good, very slow. But very good price for this kind of device.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlessandroB, we're sorry to hear that you find your device so slow. Do you have the latest software update on it? Go to Settings > System > Advanced > System updates. You may also try to do a soft reboot on your device, to do this, press and hold the power button for 10-20 seconds. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone.ive had it for two years no issue.does everything an iphone does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone, great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto G is a good phone at a great price. It doesn't have all the bells and whistles, but it serves my purpose very well. And the service at Best Buy was excellent.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nitpicker, We are so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. Moto G 5G 2022 phone has all you need for the price and great specifications. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom really likes the phone it works really well for her and is way better than her old phone which was pretty old since she only buys budget phones so this was a great fit

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GerardoO, Thank you for choosing us and being so awesome all at once. We can totally feel that you're very happy with the product you've bought from us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Mr Lindsey

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for a better phone the phone I had from boost Mobile was garbage the phone about right there from Best buy I love it one of the best phones I ever had

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the wonderful feedback, Bigsexxy. We are so happy to see that you love your new Moto G 5G 2022 device. Thank you for the love and support. If you like, you can take a look and join our official Motorola community where you can share your experience with other users here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Happy with the Moto G 5G 2022

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my use, Long battery life, great camera, Best Buy transfered all my apps and contacts making this ready to go.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DooWop57, Thank you for taking the time to share your feedback with us. Glad that you like it and that you're enjoying the phone's specifications. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Rizza MotorolaMobility