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Customer Ratings & Reviews

Your price for this item is $132.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 746 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Moto G 5G 256GB (2022 Unlocked) for its excellent camera quality, long battery life, and affordable price. Many appreciate the ample storage and ease of use, while the 5G capability is also a plus for many users. However, some customers express disappointment over the lack of NFC and wireless charging features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 746 reviews
  • Rated 3 out of 5 stars

    Absolutely not

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, but won't stay connected to wifi long at all, Motorola tried to help me troubleshoot it but it only helped for a few days

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, Shonni. We apologize for the inconvenience you've experienced with the WiFi connectivity on your device. It's frustrating when a device doesn't stay connected as expected. As we stand behind our products, we would love to help get this sorted. Please email us at supportforums@motorola.com to further assist you. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from previous Moto G Power and very pleased with the phone and service so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jump through hoops for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys do better than having it in stock and let me get it better than Motorola I got to jump through hoops for

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback and for purchasing this phone, MarkC. Glad that you gave us 5 stars. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Love Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love Motorola products, I had a very good experience with them and I will keep buying it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for patronizing our product and for being a loyal customer, ErickM. We're glad to see you love the phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Mamis phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom, and she loves it because it sanidad real loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget phone at a good price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Screen is crisp and responsive and it has a decent camera. A good phone for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GenerationGamer, We appreciate you taking the time to give us positive feedback and we're glad that you're satisfied with the phone's features. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cellphone in general.........................

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Cesar36, thank you for this positive rating of yours on your new Moto G. Thank you for putting your support to our Motorola devices. We're here to help you anytime if you have any concerns with your Motorola device. Just let us know. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought these, so it's a bit early for a full review, but loving the phone so far.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing the Moto G 5G 2022 phone, BobbyP. We can assure you that the phone is built with high-quality features to enjoy. If ever you need assistance, you reach out to our official Motorola community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Belle MotorolaMobility

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Happy so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm pleased. I wanted a decent, reasonably priced unlocked phone with good tech reviews & this one fit the bill. The guys were really helpful getting it set up for me. My last phone was a cheap emergency purchase, so this is an upgrade. Love having 256GB of storage & the 6GB ram makes it pretty fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this positive review, KElizabeth. You'll be enjoying this phone as it offers great specifications. Glad that you had a smooth transaction with BestBuy. If you're interested, we'd like to hear your story here on this G 5G community: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. Love to hear from you. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Total tech failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone! Hate that best buy had NO CASES and didn't put the free screen protector on the phone for a week (came in store 4,times) Phone people don't care. In fact I got my case and told total tech that TXK cell phones has it in their stock.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BelyndaC, Thank you for having our phone and we're happy that you love the phone. Sorry to hear about your purchase experience with BestBuy. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Trade in with a cracked screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trade in was very quick and easy to handle. They took care of it with no problem.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobertO, we're glad that your trade-in process was smooth. Thank you for choosing Motorola Mobility, and for putting your trust in us. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Moto 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, and it does it decently well. If you have the money for it, I would recommend the stylus version over this, however this is also a fairly decent phone if you're a fan of Android over Apple.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for posting your feedback, Ginkiedergle. We are happy to learn that you appreciate the phone and thank you for choosing Motorola. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorol

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent affordable phone works great with any network

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DianaL, We appreciate you taking the time to give us positive feedback and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality but less expensive. I recently purchased 4 Motorola phones my family. I love them

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow! Thank you for patronizing our product, Daviddjom. We appreciate you taking the time to give us very positive feedback. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone still works perfectly day in day out .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JordanF, We appreciate you taking the time to give us very positive feedback and we're glad that everything works for you. If you have some time, you may want to take a look at our Moto Edge community here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Quality phone. Value for price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone at affordable price, does WhatsApp, Facebook, Snapchat and has sharp pictures.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Winduk, thank you for having one of our Motorola devices. We're happy to hear that you find the device affordable yet excellent in quality. You may follow us on our official community page to be updated with our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked the sales associated who helped me with my purchase very knowledgable

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TanyaE, We genuinely appreciate you sharing your feedback. Thank you for your support. We are happy to hear that you are satisfied with your purchase and that you have been properly assisted by the store. If you like, you can join our official community page here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en Thank you for choosing Motorola. -Belle MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Easy to use and fast! I recommend it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the recommendation, Comprador. We're delighted to hear that you're happy with the phone you have purchased. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Fort Collins

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an android user only....the clarity of the images on the screen is awesome

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your excellent rating, Claudia. It's great to hear that you are satisfied with your Moto G 5G 2022. If you like, Y=you can connect with other users and share your experience by joining our community page at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Best product from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item works best since I bought it and I’m glad I chose Best Buy

    I would recommend this to a friend