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Customer Ratings & Reviews

Your price for this item is $132.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 746 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Moto G 5G 256GB (2022 Unlocked) for its excellent camera quality, long battery life, and affordable price. Many appreciate the ample storage and ease of use, while the 5G capability is also a plus for many users. However, some customers express disappointment over the lack of NFC and wireless charging features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 746 reviews
  • Rated 5 out of 5 stars

    outstanding cell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you need a cheap cell this one is the one good,

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Toto, thank you for putting your trust in out Motorola devices, and for leaving us a positive rating. We appreciate you having our Moto G 5G 2022. Don't hesitate to reach out to us if you got any concerns about your Motorola devices. We're always here to assist you. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Good phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phones.,,,,,,,,,,,,,,,,,,,.,………………………………………..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    connection and sound issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont know if it is the phone or the 5g connection, but this phone often times will mute my side of the conversation. this happens on speaker mode also.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi mcmom41, we're sorry to hear that you are experiencing being muted when in conversation. Is this only happening when making/receiving phone calls? In the meantime let's try to reset the network settings by following the steps provided on this link at https://en-ca.support.motorola.com/app/answers/detail/a_id/165721/~/reset-network-settings---moto-g-5g-(2022)#:~:text=Go%20to%20Settings%20%3E%20System%20%3E%20Reset,share%20your%20internet%20connection%20again. Let us know if there's any improvement. For other concerns please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    International use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it if you’re planning to use it in countries where 5g isn’t working or available. Also the battery doesn’t last even a whole day.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarvinL, We appreciate your posting. We are sorry to learn that you are having a difficulty with the phone. We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle. MotorolaMobility

  • Rated 3 out of 5 stars

    Ok phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the fact that it would switch to 5g all the time even though i was on wifi. I turned mobile data off but would forget to turn it on when away from wifi

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AuntGigi73x, We are so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Moto G with Google Fi Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was better than my other android purchased 2 years ago, but nothing spectacular. Google Fi Service and reception promised for calls from abroad very poor.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AbdulahK, we're glad to hear that your new Moto G exceeds the performance of your device 2 years ago. We're sorry to hear that you're having an issue with the service Google Fi. I encourage you to contact them so they can provide further assistance. For other concerns, please don't hesitate to contact us. We're here to help you. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Good basic phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well at this price point. I had to tweak it a bit. Data works well on it. Compared to other phones i own.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MOTO G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That phone is about ok, not really better of the Stylus as I was told during my purchase. Features similar but not upgraded.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for the price, but not very good for camera and multiple tasks.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that you weren't happy with the quality of the camera and the features of the device KevinD! We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Hello moto I say Bye-bye MOTO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is not sharp. It's lousy that it doesn't support GPay. Not a user-friendly mobile compared to Samsung. I will not recommend this phone to others.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tash, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further.
      Kindly send us an email at supportforums@motorola.com. We'll be assisting you from there. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Android phone - Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Good clarity, clear sound, quality styling and brilliant screen. I could not have gotten a better phone for the price I paid for an unlocked open-box item.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you for sharing this experience with us Russ, we're grateful for the positive reviews on your Moto G 5G. If you have any concerns about your device, don't hesitate to reach out to us. We'll be here to help you. -Ythan MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone for the $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unlocked phone, almost as nice as my Samsung S21. Screen a bit less vibrant but speedy processor and great reception with the AT&T sim that I need in particular part of the country.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, morefiber. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto G 5G (2022) community page here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Rizza MotorolaMobility

  • Rated 3 out of 5 stars

    Cheap but does the job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow and glitchy but works over all. It's what you expect for a cheap phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have to buy it again of course I will take the same thing , the quality is amazing and the size is perfect The price was unbelievable thank you for the deal

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HenrietteT, thank you for sharing your experience with us. Congratulations on your new Moto G 5G, we're glad to hear that you had an awesome and fantastic transaction with BestBuy. To be up to date with our devices, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work for phone calls, I wish that it was easier to transfer the data from one phone to anathe

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Super slow and lots of glitches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone after having problems with its predecessor the Motorola stylus. I've had it less than 30 days and already it is super slow, doesn't load pages returning an error code instead, and the screen freezes on occasion. I thought Motorola had a higher quality than what I have experienced in these last two phones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    MOTO G5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone operates and functions much better than the galaxy a20 series. Apples and oranges. Pay more get more. Overall I'm very happy with this phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 1 or 2 days before big Sale, but paid full price. Not too happy about it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tony, we're sorry to hear that your experience doesn't match your expectations. We'd like to help. Kindly send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Disappointing Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glass cracked the day after I received it. Very disappointing, The phone is good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello GwenP, Thank you for bringing this matter to our attention. We are sorry to hear about the damage, and we would like to investigate further. Could you please confirm us if the phone was dropped or if there is any other possible cause? You can reach us at supportforums@motorola.com via email, and we will be happy to assist you further. -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Moto 5g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features missing from apps. Can't delete individual call history as you can on other phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jdprnt, We’re so sorry that your experience did not match your expectations. To delete an individual call history on our device go to Phone> Recent> Touch and hold the name or number, then tap Delete. We would like to have the opportunity to investigate the features that are missing from apps. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility