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Customer Ratings & Reviews

Your price for this item is $132.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 746 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Moto G 5G 256GB (2022 Unlocked) for its excellent camera quality, long battery life, and affordable price. Many appreciate the ample storage and ease of use, while the 5G capability is also a plus for many users. However, some customers express disappointment over the lack of NFC and wireless charging features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 746 reviews
  • Rated 3 out of 5 stars

    Not unlocked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but it did not work with my network. Had to return it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Student, We're sorry to hear that your phone won't work with your network and you had to return it. Hope you can give us another chance in the future and if you need further information, feel free to email us at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Motorola

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has it up and downs, really nice radio uses camara mode is regular

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Raay, We're truly glad to hear your feedback and that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Ok phone, bluetooth audio quality poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality app sucks, 5g ace is much better, but no longer made. Processor isn't bad.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone for the price I paid. It'll be Xmas gift for my mother.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, RK18. Glad that you chose it for your mother and that you're satisfied with the phone's price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Solid budget phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He hasn't had any issues with it and likes how he can load it up with apps.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, GerThom. We are pleased to have you as a part of the Motorola family and we're glad that your son is satisfied with the phone's features. If you like, you can be a part of our official Moto G 5G (2022) community page here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Rizza MotorolaMobility

  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok for the money, however, the sound is not so good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello SidneyC, Thank you for giving us 3 stars and we are sorry to learn that you are not happy with the phone's sound quality. We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you with this. -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just the camera need more quality.. and the display

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jlab, We value your feedback, and we would like to take this chance to check further on this feedback as we stand behind our products. Kindly write us an email at supportforums@motorola.com, and we will be happy to assist. -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not something to use as premium feels so rather use a regular like this

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sending us 3 stars, Masum. We appreciate you taking the time to share your feedback with us. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Moto phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price, good camera, good sound

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to see that this phone meets your expectation, Denise. You make us want to work harder and better. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.............,...................,............

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Like my new Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, needs wireless charging option but other than that has everything a reasonable user could want.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MiltonC, thank you for leaving us a positive rating, we're glad that you were satisfied with your
      new Moto G 5G. To be up to date with our devices, kindly follow us on our official community page:
      https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en.
      We'll be there to help. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Good Phone/Bad Best Buy Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone. but Best Buy service was terrible.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for expressing your likeness to the phone, AllanZ. We apologize for the unsatisfactory service experience you had. If you ever need help, give us a holler or reach out to our official Moto community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en -Belle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just right for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the price. I’m a older user so I don’t utilize a lot of the features but it works for me.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for leaving us a positive rating MsMER, this means a lot to us. We appreciate you for having our Moto G 5G! To be up to date with our devices, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm liking it so far. It does and tell me a lot of stuff that I didn't know it would do. I really like that I can block private calls. The camera is a hit and miss when I take selfies. The quality is grainy. Can't figure out how to focus it better. Hopefully the quality will get better after I play around with it more.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KayLuv, Thank you for taking the time to write us feedback. To assist you further with your camera, please send us an email at supportforums@motorola.com. We'll be there to help. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Best Unlocked phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone service with AT&T doesn't always give the best 5G-5Ge phone is unlocked so no issues there

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smartphone. Has the same features as other smartphones for a lot less. I'm really happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my mother-in-law. She absolutely loved it. It is very fast and has great memory space.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, Laly. Glad that you bought one of our phones and everything works for your mother-in-law. If you're interested, we'd like to hear your story and share it with other Moto G 5G (2022) users here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Rizza MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto wins!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. She believes that this is her best phone ever. Amazing camera!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Maricopaone. We are pleased to have you as a part of the Motorola family and we're glad that your wife is satisfied with the phone's features. If you are interested, you can be a part of our official Moto G 5G 2022 community page here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Elle MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect phone for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fast and display quality is outstanding. Very happy with my purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Troy, we're truly grateful for expressing your satisfaction with our moto G 5G.
      We're happy that you're sharing this experience with us at the same time. Thank you for choosing Motorola! To be up to date with our devices, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Ythan MotorolaMobility

  • Rated 2 out of 5 stars

    Open box items are a gamble

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open-box item hoping to save money. When I opened the box, the screen was scratched on all four corners. I tried to exchange it for another phone but was being charged the restocking fee. Best buy should reconsider changing open box policies

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TheRedMenace, Thank you for sharing your feedback with us and we're sorry to hear about your purchase experience with BestBuy. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility