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Customer Ratings & Reviews

Your price for this item is $132.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 746 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Moto G 5G 256GB (2022 Unlocked) for its excellent camera quality, long battery life, and affordable price. Many appreciate the ample storage and ease of use, while the 5G capability is also a plus for many users. However, some customers express disappointment over the lack of NFC and wireless charging features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 746 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity, the overall ease it was for me to learn a new phone!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gregory, thank you for giving us this positive rating. We're happy to hear that you were satisfied with your new Moto G and thank you for choosing Motorola. Feel free to communicate with us if you have any concerns regarding your Motorola device. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good wuality phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low cost good quality phone that serve my purpose . My 3 rd Moto Phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for leaving us a positive rating kaileung, and for doing business with us again.
      We're happy to hear that you've been a loyal Motorola user since this is your 3rd Moto phone already. Kindly follow us at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en,
      to know more of the cool features of your device. -Ythan MotorolaMobility

  • Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy open box from Best Buy. Was supposed to come with everything. Came with half the charges and no SIM card holder. Basically a useless product and they want to charge a restocking fee even though it was not as advertised

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Daniele, we appreciate you having one of our phones. Sorry to hear that you're having concerns with your device. We are sorry that your experience did not match your expectations. For us to further assist you, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 2 out of 5 stars

    Ok phone , not really great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok phone, needs more support and accessories are not easily available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Work phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value.....Does all that I need without the big price

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Alright got a good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far really fast phone compared to the 4 g Life yes

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Moto, Thank you for taking the time to share your feedback with us. This phone has all you need for the price and great specifications. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Bonnie 's phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone good size 5g was able to get a better price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kc8nnx, We're so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. Moto G 5G 2022 phone has all you need for the price and great specifications. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good quality good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for a good price, works great and supports 5G.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Almendra. Glad that you're satisfied with the phone's price and features. If you're interested, we'd like to hear your story and share it with other G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom 3 months ago it was working just fine until it just stops working and decide don’t turn on anymore, this cellphone is cheap and has good features for the price but at least for me it was a waste of money. I don’t even have the option of the warranty because my mom leaves in mexico and it cost me more money to bring the cellphone over here than buy her a new one.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ThaniaR, This is unexpected for our Moto G 5G phone, and we apologize that you're having this concern. You can check this link for the steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next> Battery/Charging> My phone will not turn on. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Moto g 5g 2022

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss my iPhone camera and the capability to save username and passwords on accounts that aren't attached to Gmail. Don't miss the frustration of the difference between the two. I tried my iPhone for 2 years. Teaching myself how to use it. When you're use to an Android, Apple makes a totally different beast. Too expensive to replace... Do like my 5g speed. Don't like all the spam I've received since I stated using it. Wish I knew what I set up wrong to continue to receive spam. I like the size. Fit's my had better than the iPhone. Moto g 5g 2022 Had it 2 months. I'm 64, female.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tanya, thank you for sharing your experience with us and thank you for choosing Motorola.
      To be up to date with our devices, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en.
      We'll be there to help. -Ythan MotorolaMobility

  • Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not that easy to operate. My Samsung Galaxy was much better. I'm extremely unhappy with this phone. I like to return it but I don't like Best Buy's policy

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that you are not happy with your purchase, AbelL. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little glitchy and I tried two different phones. The first one was horrible and this current one does not always respond to my touch.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for posting, Pumillo. We're sorry to hear that your phone is unresponsive. Do you have the updated software installed on your device? Go to Settings > System > Advanced > System updates. It's important to ensure that all your apps are up-to-date. Also, please run the phone on safe mode to see if it behaves the same and reboot it. If you need more help you can drop us an email at supportforums@motorola.com. We will be pleased to assist. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Hello Moto

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! So glad I looked past the few bad reviews and bought it! From the point of sale to today, a pleasant experience all around! The camera could be a little clearer, and the battery could lay a little longer, but I am using it alot! Either way I'm 100% satisfied!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MiGis, We are so happy to hear you had a positive experience using our new Moto G 5G 2022 phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    For the price it's ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola was always one of the first and best brands of cell phones, really for the price it seems to me that it is a device with good functionality and speed in its interface.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi mmillan82, Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our Moto G 5G (2022) smartphone. If you're interested, we'd like to hear your story and share it with other Motorola users here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Rizza MotorolaMobility

  • Rated 2 out of 5 stars

    keep your old phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not as good as my 4 year old Moto G Power with same size battery. This one seems to use the same amount of at idle as with use

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback with us, MiltonC. As we stand behind our products, we would like to have the opportunity to investigate your phone's battery life concern. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    myphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first phone started acting up...would not let me text any of my contacts. Best Buy replaced that phone and the new one seems to work fine...thanks

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to give us feedback, JackH. Glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our Moto G 5G community here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    MOTO G 5G 2022 256gb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I went with Consumer Cellular since I have been with them for more than ten years. Have never had a problem with them. Had to disable alot of stuff that kept popping up on phone. Works perfect now and the price was great at Best Buy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this positive review, HappyCustomer. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    I returned

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera its so bad and the battery doesn't tike long time

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gigi, We're sorry to hear that the camera quality and battery life didn't meet your expectations and that you had to return the phone. Your feedback is important to us, we'll relay the message to the team. Hope you can give us another chance in the future. If you have other questions or concerns, write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    W

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad good product development team from France do for getting back

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for posting, Durbadal. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Motorola Moto g

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone freezes. Phone will not work with certain apps from the play store. Would not recommend

    No, I would not recommend this to a friend