Customer Ratings & Reviews
- Model:
- PATE0002US
- SKU:
- 6501829
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Moto G 5G 256GB (2022 Unlocked) for its excellent camera quality, long battery life, and affordable price. Many appreciate the ample storage and ease of use, while the 5G capability is also a plus for many users. However, some customers express disappointment over the lack of NFC and wireless charging features.
This summary was generated by AI based on customer reviews.
likes to melt
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked for a few weeks, doesn't like updates, but it doesn't like fires more.
No, I would not recommend this to a friend3rd Motorola phone!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Impressed with data and app transfer from one Motorola to another. But too early for an overall impression of the phone. However this is my third Motorola phone and generally I'm very happy with them.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're grateful and appreciate you taking the time to share your rating with us and leaving us positive feedback LindaE. Kindly follow us at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en, to know more about the cool features of this device. -Ythan
5G
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too slow I prefer the moto G Stylus I expected the 5G to be faster the 4G and it's been slower
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that the device did not meet your expectation, Queen. We'd like to help. Does your Moto G 5G 2022 phone have the latest software and updated apps? We stand by our phones and we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Belle
Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is garbage. Probably taking it back. Battery dies before 18hours with average use,. Missed calls galore and cannot get alert to sound for text messages. I had to take the moto g stylus back two days before this one. May have to change away from Motorola. They make crap unreliable phones.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sherep, we're sorry to hear that your experience with your Moto G 5G 2022 didn't meet your expectations. Are you using the original Motorola charger that came with your device? For notification concerns, you may follow the link at https://en-us.support.motorola.com/app/answers/indevice_detail/a_id/165709/p/11241 for steps fixing it. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
5G and Buffering?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to my 4-year-old LG V40, I downgraded. I never ran into buffering issues before this 5G phone -- nothing more aggravating than when you're trying to watch a movie or jam to some music, and then your phone goes into a buffer. Nothing fancy about the phone -- Motorola may need to incorporate the 14 to 24-year old age group in it's planning phases if it wants to remain a competitor in the new age.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Darrick, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. We would like to ask some questions to know the possible cause of this concern. Is this happening while you are connected to Wi-Fi or using Mobile Data only? Is this also happening to your other device? Have you tried also contacting your carrier? Did you recently get a software update? For now, we can try to reset the Network Settings.
1. Go to Settings> System> Reset options
2. Touch Reset Wi-Fi, mobile, and Bluetooth>Reset Settings
3. Try to Reset settings.
4. Try to reconnect to Wi-Fi, and mobile data and try to watch a video. Let us know how it goes. -Ythan
- Cons mentioned:Nfc, Wireless charging
Sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the Google pixel phones or any other phone this is a very bad phone feels bad in the hand very slow just feels very cheap I have a Google pixel 3 from 3 or 4 years ago that's faster than this phone and has more options no wireless charging no NFC bare Bones
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Cheapbuild, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further.
I would like to verify if you were able to check the specifications of the phone before buying it. Feel free to check the phone features and specifications using this link at https://www.motorola.com/us/smartphones-moto-g-5g/p?skuId=782. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Great Item
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves her case , She loves black it's her favorite color
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share this experience with us Jenn. We're glad your daughter loves the device. We're always here to assist you if you have any concerns regarding your Motorola device. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en -Ythan
Glitches
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just returned this phone after a week's use. The touch screen would freeze up so unable to navigate or it would open apps that were not selected. Somehow went into adaptive voice mode freezing up the screen for scrolling and navigation. I was finally able to get to the screen to factory reset meaning I had to set up the phone a second time. I decided to buy a different brand of phone as this was the second moto phone I had fail as the one I replaced had the charging port fail after only 14 months of use. Buyer beware the $45 restocking fee is standard despite the "may" in front of the disclosure. This is the first time I ever returned to Best Buy and this may be my last purchase from them. I've bought thousands if dollars worth of merchandise from them over the years but I'm hesitant to use them in future. I didn't buy the replacement phone from best buy because they don't carry that model. I wonder if the fee would be suddenly waived if I had bought a different phone from them. The idea of setting up another phone is not my idea of fun. Now I'm out time, gas, and money. I hope everyone else has a better experience than I did.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi kmusse2, We're sorry to know you had to return the phone and we're sorry for any inconvenience this may have caused. We understand that you don't want to replace your phone with the same brand and we respect your choice. Hope you can give us another chance in the future. Thank you for posting and we do appreciate your time. -Rizza
Use or unused
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got my phone but to me it seem use. They replace it for a galaxy they mess up inserting my sim card. Phone is slow, keeps messing up, take forever to upload, camera is not worth, I was very disappointed in this phone. Motorola is good but this phone sucks. I just wish I could get my money back
No, I would not recommend this to a friendVery good phone ,..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first phone came locked and I had to take it back and get a replacement. My second phone was fine, I like it really it. It was rather hard to set up, especially the transfer.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are so thankful for giving us a positive rating, DonaldG. Glad that you're satisfied with the phone's features. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Elle
Does work with Xfinity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does work with Xfinity. So far it has been a very good phone. No real issues at all. Just make sure that you do a full setup far as receiving notifications if not on Wi-Fi.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for this positive review, Corvos. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch
Not fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's slower than my Samsung note 10 from 2019. Doesn't have good wifi range
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that these are happening on your phone, Tommy. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Mitch
Won't buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is no way easy to figure out and use compared to Samsung's phones.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, DM1993. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone seems awesome at first. Quick response, decent battery. Motorola phones seems to have an issue receiving pictures by text lately that several hours with Motorola tech support and Verizon tech support can't fix. Completely ruled out the service and discovered it's the phone. Told to return by Motorola. If you need text did business, don't buy this phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Djolson, We're sorry to hear that you're not happy with your phone. We would like the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and we'll be there to assist. -Mitch
Nice value phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone, not feature filled but a good phone for someone who isn’t pushing the tech limits.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, Paul. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this phone at all,It don't work as good as I expected, it's slow, the camera isn't clear, the memory is not up to par, all and all id give this phone a 2.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CraigB, we're sorry to hear that your experience didn't meet your expectations. Have you tried to check if you have the latest software update on your device? Go to Settings > System > Advanced > System updates. Have you tried also to update the camera app and other third-party apps on your device by checking it on the Google Play store? For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Not a Good Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power Button was heating a lot even if phone was not in use.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TusharJ, thank you for posting this and we're happy to know that you have one of our Motorola devices. With your concern that the power button was heating a lot. Do not worry about it. It is just the CPU processing things. Phones are just like computers when you use them, it will create a lot of heat. You may refer to this video for more explanation https://www.youtube.com/watch?v=ikI7cdJCgSE for other concerns please send us an email at supportforums@motorola.com. -Ythan
So so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With other company is new and free, here is used and price no is really good
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone and for sharing your feedback, Kelpie. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch
No title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume keep going silent, try a reset but it did not fix the problem
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi APerson, thank you for having our Moto G 2022 and we're sorry to hear that you got concerned with the volume that keeps going silent. When you said you tried to reset your phone, does it mean you did a factory data reset? Have you tried these steps for the reset Settings> System> Reset option> Erase all data (factory data reset) Is this the procedure that you did? Please
kindly check the link at https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/165722/p/30,77, for other information and steps for the factory data reset. -Ythan
Good phone for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price, this phone can compete many of the know brands
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChijiokeO, We are truly grateful that you took the time to write this review. You can visit our official Motorola community page to share your thoughts and feedback: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch