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Customer Ratings & Reviews

Your price for this item is $132.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 746 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers value the Moto G 5G 256GB (2022 Unlocked) for its excellent camera quality, long battery life, and affordable price. Many appreciate the ample storage and ease of use, while the 5G capability is also a plus for many users. However, some customers express disappointment over the lack of NFC and wireless charging features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 746 reviews
  • Rated 4 out of 5 stars

    Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional phone and seems to work. Haven’t had it long enough to be sure.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Consumer1234, we're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto G 5G (2022) smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone at this price! Ordered it around a week ago and loving it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi temp, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other G 5G (2022) users here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    Moto Galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but acceptable; could have used something better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst phone I've ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone I've ever had. It has to be restarted a couple times a day and every time I try and use the GPS is just loses signal and you have to restart it again. I had a previous model of this phone and it was amazing. This one does not hit the mark at all

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ohioguy, This is unexpected for our Moto G 5G phone and we apologize that you're having these concerns. We'd like to help. Does your Moto phone have the latest software and updated apps? You can also check this link for the steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next> Battery/Charging> My phone power cycles, turns off or resets. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MDee, thank you for taking the time to share your experience with our Moto G 5G. We appreciate you for choosing us, Motorola! To be up to date with our devices, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. We'll be more than happy to assist you there. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and good price. Lots of memory storage.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for taking the time to leave us positive feedback Luke and we're happy to know that you love your Moto G 5G phone. Feel free to follow us at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en if you want to know more about the cool features of this device. We'll be there to help you. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Moto 5g

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came quickly on delivery and it was like brand new nice looking wasnt what i expected it was better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great, and t has a lot of really cool features and also has a place to put a micro SD card.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ashley, We're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto G 5G 2022 smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    William & Mary

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and most all the store employee was the most helpful

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi William, Thanks for purchasing this phone and giving us a positive rating. Glad that you had a smooth transaction with BestBuy. Your support and trust are much appreciated. You may join our official Moto G 5G (2022) community here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Rizza MotorolaMobility

  • Rated 1 out of 5 stars

    Buy a case before you buy the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola phones are a set up if you don't have a case. Had this phone for less then 6 hours and it slipped from my hand and dropped only a foot and totally shattered the screen. Couldn't return it so I was screwed.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, DanielP. We're sorry to hear that your phone's screen shattered. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great prices and phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great price. Used to own a Samsung but tried the Motorola phones and we like them

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Vi07,

      We appreciate that you have one of our products and we're happy that you're satisfied with your purchase. If you want to know more information about the G 5G, you can join our community here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad phone, solid overall. Very nice design and too big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good only thing that isn’t great is the battery life compared to other motos

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone and for sharing your feedback, Britt. We’re so grateful for the trust you’ve placed in us. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Pluck off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be nice if they disclosed that this was a prepay phone and I can’t activate it with T-Mobile

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback, Michael. We're sorry to hear that T-Mobile cannot activate your phone. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've had so far. Replaced an earlier model and love this one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Motorola, We appreciate that you have one of our products and we're delighted to hear that you like the phone. If you're available, you can share your story with our G 5G community. Please go to this link: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    My new Motorola cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this cell phone. Everything works great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi sunnyboy, we're delighted to hear that you were satisfied with the performance of your Moto G. Kindly follow us at our official community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. Don't hesitate to reach out to us if you have concerns or questions about your Motorola device. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Send my Moto pen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase not too long ago pen missing that is unfortunate please stop selling open box saying new It it is open box let customer know please

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KumarD, we're sorry to hear about this. Have you tried to reach out to your point of sale? We'd like to help. You can send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Poor Call Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone keeps cutting out and can't hold the calls. Always got missed calls :(

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GoogleAnggun, This is unexpected for our Moto G 5G phone and we’re sorry you had this experience. We stand by our phones and we'd like to look into this deeper. Have you tried to reboot your phone? Does it happen on both incoming and outgoing calls? Is the same issue occurring while using a speakerphone, wired headset, or Bluetooth accessory? Please send us the details by sending an email to supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    For My Child

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive phone !!! bought for my son he loves it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoanneJ, thank you for taking the time to share this experience with us. We appreciate you for having our Moto G 5G. Please don't hesitate to reach out to us if you have any questions regarding your Motorola device. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    All bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes, can't multitask, just a bad phone. I would not suggest this phone for people that want to people that multitask.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nope, We appreciate the time sharing your feedback and observation of our product. We're sorry to hear that these are happening on your phone. Our goal is the make our customers feel satisfied, and to provide a positive experience. We would like to try and help. Please email us at supportforums@motorola.com at your earliest convenience. -Mitch MotorolaMobility