Customer Ratings & Reviews
- Model:
- PATE0002US
- SKU:
- 6501829
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Moto G 5G 256GB (2022 Unlocked) for its excellent camera quality, long battery life, and affordable price. Many appreciate the ample storage and ease of use, while the 5G capability is also a plus for many users. However, some customers express disappointment over the lack of NFC and wireless charging features.
This summary was generated by AI based on customer reviews.
All bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes, can't multitask, just a bad phone. I would not suggest this phone for people that want to people that multitask.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nope, We appreciate the time sharing your feedback and observation of our product. We're sorry to hear that these are happening on your phone. Our goal is the make our customers feel satisfied, and to provide a positive experience. We would like to try and help. Please email us at supportforums@motorola.com at your earliest convenience. -Mitch
Excelente
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good the phone is excelente for kids y good is small
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing this phone and for your positive feedback, Erika. We're glad that you chose it for your kids. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch
Nice phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. CS agent activated at store which saved me time.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share your feedback with us, JackeeC. This phone has all you need for the price and great specifications. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Rizza
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the phone in good offer. Its worth for the money
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Michael, we're glad to hear that you got this phone on a good offer. We appreciate you for choosing Motorola Mobility. If you have any concerns regarding your Motorola device, we're just here to assist you. -Ythan
Great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is great and work well for my elder person.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SodiumHypoBromite, we are delighted to hear that you choose our device
and you're happy about it. We wish to have business again with you and thanks you for the time reaching out to us. To know more about the features of your phone you may follow us at:
https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Ythan
Excellent phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone. Works well and would highly recommend.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KingJ, We are so happy to hear you had a positive experience using our new Moto G 5G 2022 phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Rizza
Moto 5 G
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use..,...............................
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jackeline, We're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto G 5G (2022) smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Rizza
Bigdawg
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has only had this phone for 2 weeks and we have to take it back. The phone charging port is bad. I would give it 5 stars. Overall, it's a great phone..
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bigdawg, Thank you for taking the time to share your feedback. We're sorry to know you had to return the phone because of the charging port. If you have concerns, please send us an email at supportforums@motorola.com and we'll be there to assist you. -Rizza
Bad phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad choice, would have returned it but there was a $40.00 return. My old phone would get a signal in places this one won't.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LindaM, Thank you for leaving feedback on our phone and we're sorry to hear that you're having a signal concern. We stand by our phones and we'd like to look into this deeper. Please email us at supportforums@motorola.com and we'll help you from there. - Mitch
Battery problem For new phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery problem in the new phone which make us to return this product.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that you are not happy with the phone's battery and that you had to return the phone. Hope you can give us a chance to resolve your battery concern. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Watch pressure sensitivity on key pads!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 5G moto because I really liked the 4 G model. I've only had it a few days. I'm disgusted with the responsiveness! I have to really thump the keys to type a message or select anything. I've never had trouble with having to bang keys on any phone since phones came out. Don't know how to correct typing sensitivity but this phone will go back if I can't adjust pressure! Other than that big issue, phone is great!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Puregoldluck, Thanks for bringing this to our attention and we're sorry to hear about this. We would like to help you get this sorted. Ensure you are not using a case, cover, or screen protector that may be interfering with the proximity sensor. By covering the sensor the touchscreen may be affected and be causing inadvertent hang-ups. After removing the accessory case/screen protector/holster, please restart the device. This removes the proximity sensor from the locked state. Check the proximity sensor by going to Device Help> Device diagnosis > Hardware test > Proximity sensor > follow the on-screen instructions. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch
Locked phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is locked! The ad specifically said it would be unlocked. What gives?!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mike, we're sorry to hear that you found the device to be locked. However, as per their website, this device you bought from them should be unlocked. Is there a way for you to reach out to your point of sale? For other concerns, you may contact us. We're always here to assist you. -Ythan
Defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was defective but they charge us restocking fee even on defective device
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ShamailaC, we're sorry to hear about this. We encourage you to contact Bestbuy regarding the restocking fee, for a defective device you got from them so they can further assist you. If you have other concerns, feel free to contact us. Thank you for taking the time to reach out today. -Ythan
Garbage terms
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They make you sign stupid conditions that cost you money even if product didn't work for you.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, Raza. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Poor camera
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor camera. Bad quality pictures despite of having 50 mp camera.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dineshkumar, we're sorry to hear that your experience didn't meet your satisfaction. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan
Not a good phone for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of bug issues with the phone, downloaded all updates and still has problems.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JeffM, We appreciate your posting. We are sorry to learn that you had this experience, and we want to help. Can you check if your software is updated? Go to Settings > System > Advanced > System Updates. Also, we want to check this further and sort this out because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle
not a fan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not easy to set up. broke 3rd day of having. accessories are hard to come by.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DavidR, we're sorry to hear about this. This is not the experience that we want you to have. We'd like to help. Please send us an email at supportforums@motorola.com. -Ythan
Too different
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to work with to work with. I purchased this to supposedly having long battery charges. NOT!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RMC268118, Thank you for taking the time to share your feedback. Sorry to hear that you're having problems with the battery. Please send us an email at supportforums@motorola.com and we'll be ther to assist you. -Rizza
Open box phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was difficult to activate because never unlooked
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, FranciscoG. We're sorry to hear about your purchase experience and that you cannot activate your phone. We suggest contacting the seller for further assistance with your purchase. -Mitch
Not a good sales person .
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was not interested to sell phone.or showing other phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NupurK, We appreciate you bringing this to our notice, and we sincerely regret any inconvenience this may have brought about. Our goal is to make our customers happy and to give them a great experience. Please email us at supportforums@motorola.com at your earliest convenience. -Elle