Customer Ratings & Reviews
- Model:
- PATE0002US
- SKU:
- 6501829
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Moto G 5G 256GB (2022 Unlocked) for its excellent camera quality, long battery life, and affordable price. Many appreciate the ample storage and ease of use, while the 5G capability is also a plus for many users. However, some customers express disappointment over the lack of NFC and wireless charging features.
This summary was generated by AI based on customer reviews.
Poor phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as good as expected it sucks processir issues
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jackie, we're sorry to hear that your experience didn't match your expectations. We'd like to help.Please send us an email at supportforums@motorola.com. -Ythan
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have my screen broken and I couldn't have a replacement at bestbuy
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CalvinK, Sorry to hear that your phone's screen got broken. Can you tell us more details about what happened? Write us a message via email at supportforums@motorola.com. We'll do everything we can to assist you.-Jess
Network Connection Problems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed with the phone's consistent inability to connect with the network thereby disconnecting phone calls while talking and problems taking many minutes to send and receive texts. I live in an urban area and never had this problem before with two previous phones. I do like the sharpness and clarity of videos.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi glorya, Thank you for letting us know your phone's condition. We are sorry to hear that you're having problems with your network. Please try restarting your phone when you plug it in to charge it at night. It's possible that restarting it may have been what made it start working again. Restarting the phone will clear out any stuck processes and refresh the memory. If the issue still persists after restarting, you can send us an email at supportforums@motorola.com and tell us the details. We'll be there to assist you. -Rizza
Slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow with an awkward user interface. I kept it 3 weeks and traded it for a new Samsung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Miltspoon, We're sorry to hear that you're disappointed with our product. We understand that you traded your phone and we respect your choice. Hope you can give us another chance in the future. Thank you for posting and we do appreciate your time. -Rizza
where is my 10% discount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.where is my 10% off? because I open new best bay card
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi StanislawR, thank you for taking the time to post this. Have you tried to reach out to your point of sale regarding the discount? Thank you for having one of our Motorola devices. -Ythan
Moto
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone but make sure you are compatible with your provider.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BEGALBOY, Thank you for purchasing this phone and we appreciate you taking the time to give us feedback. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch
Not so great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keypad for messaging freezes and is inconsistent.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mktoo, thank you for taking the time to reach out to us and we're sorry to hear that you got a concern with your Motorola device, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com. -Ythan
It's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have bought a Samsung phone or a Apple phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Robert, Thank you for purchasing our product and we would like to know if you have encountered any issues upon using it. Kindly email us at supportforums@motorola.com and tell us more details about your experience with the phone. We'll be glad to assist you. -Rizza
Battery life not as described
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace item day after I bought it. Freezing screen, slow response time. Even replacement... Claimed battery last a few days during gaming, videos, music, etc. However, battery drains rapidly just doing normal Internet searches for data, not medical.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi UghUgh, Thanks for taking the time to share your feedback. Sorry to hear that you're having problems with your battery. To ensure that apps use your battery only when they need to, keep the adaptive battery on. Go to Settings > Battery > Adaptive Battery > Turn Use Adaptive Battery on. If you have further concerns, send us an email at supportforums@motorola.com and use MotoG5G2022_BatteryIssues as the subject of the email. -Rizza
Battery Life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well perhaps I should wait a day or 2 however when I was setting up my phone after turning it on for the first time, I notice the battery life was at approx 50%. After moving my apps from my old phone to this new one, which took about 20 minutes., the battery life was down to less than 5%. I then charged up the phone, and continued with the setup, I happened to go into settings and with a 100% charge it said I had a little over 2 hours of battery life left! I got a new phone because my old phones battery was going. I can't believe a new phone would have a battery life of less than 3 hours on a new charge. Unacceptable. I will be seeking a refund and new phone, it certainly will not be a Motorola
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for reaching out to us, Battery. We appreciate you letting us know about your phone's condition. As we stand behind our products, we would like to have the opportunity to investigate your phone's battery life concern. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Not to good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with the chrome browser keep on popping up said you have a virus download a app now iam having issues with the camera settings I take a picture or video not supported and the picture disappears
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing Motorola Mobil69us2! We're sorry to hear that you got a concern regarding your device getting pop-up notifications from Chrome. Let me help you with that! Kindly check the link at https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/165709/p/11241/kw/Pop%20Up%20Notofications for Chrome notifications and https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/165693/p/11241/kw/Camera%20Settings to fix the concern with camera settings. There are steps here that may fix all of the concerns you have about this device. Let us know how it goes. -Ythan
- Pros mentioned:Battery life, Processor speed, Storage
Great value phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this phone is fantastic. It's got a ton of storage and a medium tier processor with a 90hz screen. Only downside is it doesn't charge super fast compared to most phones this generation, but all the other specs as well as the 5000 battery makes it definitely worth it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for sharing your thoughts, User818574! It's great to hear that you find the phone fantastic, especially with its ample storage, medium-tier processor, and 90Hz screen. The 5000mAh battery sounds like a real plus too! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch
- Pros mentioned:Camera quality
Solid Work phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this device with the intent to fill my need for a solid work only phone, it does the job amazingly. My working conditions expose me to all kinds of ways for me to damage/lose my expensive flag ship phone that I won't name. Since I wasn't all too keen on scratching a thousand $$ device, I looked for an alternative phone that I can reliably bring to work without worry. The build quality for this price point is pretty good. Nice weight to the device and decent quality screen. The screen is flexible and doesn't scratch or crack as easily when hit by foreign objects, all the while staying pleasing to the eye. The scrolling isn't anywhere near flagship material, so don't expect a premium 60-120hz display, but it was smooth for me to get by. I had no issues surfing the web when I needed to and the camera is capable of picture quality good enough for the intent to show my co-workers what I mean by metal thingy ma bob in the storage room, you are not going to find the latest and greatest Instagram photos here. Overall, I was really surprised by the decent phone experience this device offered. There are not many or hardly any phones in this price bracket that I would recommend. I know I only used this phone for calls, text, surfing the web, taking basic pictures, and turning on the flashlight. ( which I learned you can do by just shaking it, pretty useful ) but I never felt like I was using a hunk of junk that you would usually find in this price range. That being said, if you are thinking you are gonna get quality YouTube videos, pictures and an awe inspiring phone experience, you are barking up the wrong tree.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PaulP, We're glad to hear that your phone is meeting your work needs so effectively! It seems like it's built to handle the rough and tumble of a work environment without breaking the bank. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch
moto 5g
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.answering is a project and when making a call person I call can't hear me.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Phil73, We appreciate you letting us know and we're sorry to hear that you are experiencing this on your phone. We would like the opportunity to investigate your feedback further. Please check this link for the recommended troubleshooting steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next> Calls> Callers cannot hear me. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch
Not compatible with Smart watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone but had to return as it doesn't work with my Samsung smart watch
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dlopez, Thank you for taking the time to post. We're sorry to hear that you had to return the phone because it wasn't compatible with your Samsung smartwatch. Our goal is to provide a positive experience. Please do not hesitate to reach out to us if you have any questions or concerns. We're always here to help. -Elle
- Pros mentioned:Processor speed, StorageCons mentioned:Nfc
Great phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of storage. Fast processor. Awesome for the price. Would buy again if needed.only down side is no NFC.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AnnW, We appreciate you taking the time to give us positive feedback and we're glad that you're satisfied with the phone's features and price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch
COMPLETE WASTE OF MONEY !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know what happened. My last Moto lasted 5-6 years. This new 2022 model can't make calls and when it does the volumme is lost and lost of static. Past return date. COMPLETE WASTE OF MONEY !!! NEVER AGAIN...
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that you feel this way, Hubbelx. We would like the opportunity to investigate your feedback further. Please check this link for the recommended troubleshooting steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next> Calls> Unable to make or receive calls/Choppy, Static, Poor or No Call Audio. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch
not even a good paper weight
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst phone i ever owned,touch screen at all and you get random apps you don' want or you touch the app you want over and over again and again 6 times to get it to work.need to buy something else.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CraigA, Thank you for sharing your situation. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Unhappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone does not hold a charge and I purchased this phone for use while helping with Ukraine refugee families in Poland.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Unhappy, We appreciate you letting us know and we're sorry to hear that your phone won't hold a charge. We stand by our phones and we understand that this should not behave like this. We'd like to help get this sorted out. Write us an email at supportforums@motorola.com. -Mitch
Can I r turn it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what it said it do it's like a 2019 moto phone slow wish I could trade it in for a 23 or 22 sams
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, LeshawnW. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch