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Customer Ratings & Reviews

Your price for this item is $132.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 746 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Moto G 5G 256GB (2022 Unlocked) for its excellent camera quality, long battery life, and affordable price. Many appreciate the ample storage and ease of use, while the 5G capability is also a plus for many users. However, some customers express disappointment over the lack of NFC and wireless charging features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 746 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Everything works as expected...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is as expected, it doesn't have a good app for screen mirroring. It only works with a TV that has Chromecast. Overall it is a great phone and has the speed I like and it takes great pictures.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MatthewAcnarb65, thank you for taking the time to share this post, we're glad that you love your Moto G 5G. Yes, your Moyto G 5G works only on a device with a built-in Chromecast. You may follow us on our official community page to be updated with our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Application and to many update needs to be done. Can link to your Google account and other features.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Disappointed, Thank you for purchasing our product and we would like to know if you have encountered any issues upon using it. Kindly email us at supportforums@motorola.com and we'll be there to help. -Rizza MotorolaMobility

  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Decent Budget Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this phone from a Moto G Power (2020). It does feel a bit quicker, but it has more RAM than the other. Not a huge fan of certain UI elements of Android 12 though (lock screen clock is awful and you can't change it). This phone has only one speaker, which is on the bottom of the phone. My Moto G Power had two speakers (one at bottom and one at top) and it sounded much better for this. Due to this, this phone never feels loud enough and it's easy to block that speaker if you're holding the phone. The fingerprint reader on this phone is also on the power button, which doesn't feel as responsive as the one that was on the back of my old phone. It took some getting used to, so overall it's not too bad. Overall, the Moto G 5G isn't a bad phone for the price point. Motorola still keeps a pretty stock Android experience and they have their Moto Actions which are nice (like double chop motion to turn on flashlight). Motorola is not good at security updates though, and you only get one major OS update. This phone does have three years of security update support though at least. Display is still LCD, so no OLED at this price, but honestly it looks good to me. Also battery is good, and I get two days out of it. I've had several Moto phones with the 5amp batteries and I can't see myself ever having anything smaller.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JunkBondTrader, We're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto G 5G 2022 smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Elle MotorolaMobility

  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    My Moto G 5G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is reliable and does everything I need it to do. It takes wonderful pictures, and gives me plenty of storage. ...and you can't beat the price!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's awesome to hear, HappyWithMyMotoG! It sounds like you've found the perfect phone for your needs. The reliability, great pictures, ample storage, and unbeatable price make it a fantastic choice. Enjoy every moment with your Moto G! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    USB-C power connector broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB-C power connector broken after less then a month of usage.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PRyzhak, Sorry to hear that your charging cable broke. We apologize for any inconvenience this has given you. Kindly send us an email at supportforums@motorola.com so we can properly discuss this matter. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Great buy for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price, has everything you need, 5G, grewt memory, ice camera, big screen, comes with charging cord AND the wall charger block, big plus these days.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mrpolipolar, We are so happy to hear you had a positive experience using our Moto G 5G phone and that you're enjoying the phone's features. Your support and trust in us are much appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Really good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is snappy , really good , take great pictures, the only thing i dont like it’s slippery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Vizio, Thank you for taking the time to share your feedback with us. Glad that you like it and that you're enjoying the phone's specifications. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Elle MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Better purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girl love it ,it has a perfect camera and the battery life its perfect.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone and for choosing us, MariaT. We are pleased to have you as a part of the Motorola family. If you would like, you could join your fellow Moto G 5G users on our online community: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motor 5g

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is super easy to get used to and the camera is great!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KellyO, Thank you for the perfect rating you gave us. Thank you for buying the Moto G 5G 2022 phone, and knowing that you are enjoying the features makes us so happy. Thank you for putting your trust in Motorola. If you are interested, you can join our official Motorola community page here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en and share your story with the other Motor users. -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Well priced Gem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heads and tails above my previous Motorola Stylus. A very acceptable well priced phone. The camera is sufficient, and the concerns I had about the speaker were unfounded.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Marty, thank you for taking the time to share this experience with us. We're glad that you love the features of your new Moto G 5G 2022. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 5G 256GB (2022 Unlocked)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally satisfied with my purchase. Purchased online and picked up same day. Setup was easy and I really like Android 12. Nice battery capacity and enough memory for my usage. 2022 Model that was on sale. Thanks BEST BUY!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi William, We are so happy to hear you had a positive experience using our Moto G 5G phone. Your support and trust in us are much appreciated. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    avid moto user

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto G 5G is a great phone without breaking the bank. Holds a charge really well. I am enjoying my new phone. I recommend it to anyone looking for a new phone that's affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok phone good memory good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the phone. 256GB memory is great at this price. Hope the phone lasts long.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User663769, We appreciate you posting a good review of our product. We appreciate that you're happy with your purchase, and with good care, it will last for a long time. Thank you for trusting Motorola. If you're interested, we'd like to hear your story and share it with other Moto G 5G (2022) users here:https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    MOTO EXCELLENCE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have a lot to learn on this phone but so far it's all good. Love the camera shots. I've been using Moto for the last 8 yrs. and I wouldn't switch to any other brand.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user331833, we're always thankful for the honest reviews you're giving to us regarding our devices, This helps us a lot to keep on improving our products in all aspects. Don't hesitate to reach out to us if you got any concerns about your device, we're always here to help you. -Ythan MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cell and the fact the young man who helped me led me to it. I was about to purchase an older less powerful 4g model for the same price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for leaving this post. We value reading positive reviews of our products. Thank you for choosing Motorola. If you are interested, take a look at our official Motorola community page here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en -Belle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for phone. Good value. Happy with purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, JurgenB! We're thrilled to hear that you're satisfied with your purchase and finding good value in our product. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto 5G, better with Tmobile!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Motorola, blue, more memory than my laptop, and was $20 cheaper cause i let them activate it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RonaldB, We appreciate you sharing your experience and giving us a good review. We are happy to hear that activating your device went smoothly for you. You may join our official Motorola online community page here if you're interested: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone. I've had mine for about two years since 2021. Recently I've had a problem with the search box microphone not recording and responding. I'm finding it difficult to figure out the problem and solution.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to share your feedback, RogerR. We're sorry to hear that you're having a problem with the search box microphone that is not recording and responding. Are you referring to Google Voice Assistant? Does your Moto phone have the latest software and updated apps? Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews online that said this was an average phone and there were better phones in the same price range but I bought it anyway. This phone does everything I needed. I'm completely satisfied with the phone and with the service I received from Best Buy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user184646, Thank you for sharing your positive review about our product. We are happy to know that you're satisfied with your purchase and that it matches your expectations. Thank you for trusting Motorola. WE would like to invite you to our online community and share your experience with other users here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Phone good, customer service bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new phone was unfamiliar to me and I had to find a You Tube video to figure out how to use it. There were no instructions from anyone in the store. It was a "Here, you bought it, now leave" type of situation.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Bobshelton, thank you for posting your thoughts. Despite the inconvenience you had, we appreciate that you gave us a perfect rate. We apologize for the inconvenience. Please use the link to access your new Moto G 5G 2022 user manual. https://en-us.support.motorola.com/app/product_page/faqs/st/5/kw/user%20guide/p/11241/page/1 I hope this is helpful. Please don't hesitate to email supportforums@motorola.com if you have any more questions. We'll be happy to assist. -Belle MotorolaMobility