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Customer Ratings & Reviews

Your price for this item is $132.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 746 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Moto G 5G 256GB (2022 Unlocked) for its excellent camera quality, long battery life, and affordable price. Many appreciate the ample storage and ease of use, while the 5G capability is also a plus for many users. However, some customers express disappointment over the lack of NFC and wireless charging features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 746 reviews
  • Pros mentioned:
    Battery life, Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone tons of storage, great battery, great display

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Motorola is still your go-to on a budget...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Motorola phones since the Razr back in 09 and I must say that each one that I've had I haven't been disappointed. Moreso, I've been annointed with this phone and its abundant storage. I don't think it runs out of storate at this point. For just $200 bucks, you can't beat a phone of this caliber. Get it and savor it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi khalilwoods, thank you for taking the time to share this experience with us. We're pleased to hear that you've been a valued Motorola user for a few years already. We appreciate you for always choosing Motorola Mobility in terms of mobile devices. We're always here to assist you if you have any concerns regarding your Motorola device. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Moto Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is awesome. Nice for videogames and lot of Facebook time or Instagram. For calls or make make calls is so so. Sometimes calls drop by itself. Good technical support tho. Overall performance is 8 from one to ten.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you giving the product a good review, Paul, with positive overall performance. We apologize for the little issue you may be experiencing with calls. Have you attempted using a new SIM card to see if it behaves similarly? Sometimes having a bad network can be one reason, so we advise rebooting the phone sometimes. Also, kindly check with your service provider. You can send us an email at supportforums@motorola.com if you need more assistance. We will be happy to help. -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Moto G 5G 256GB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade my old Moto 4X to a 5G phone. I selected the new Moto G 5G with 256GB. After 2 weeks, happy with phone and long battery life between required recharging. Operation very similar to old Moto but lots of new features.....so small learning curve. All information was transferred by T-Mobile from old phone to new phone except text messages. Disappointing that Motorola has discontinued its App "Motorola Migrate" and according to Motorola's tech support group it was not replaced and they could not recommend or guarantee the results with any other apps currently on the market.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GaryF, Thank you for purchasing this phone and for sharing your feedback. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Motog 2022

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive 60hz display. Great battery life. Lacks some features and settings( connection to multiple bluetooth speakers) found in comparable android based platforms. Durable build. Good pick for a phone priced below $200

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EldritchEarworm, We're delighted to hear that you're happy with your purchase and with the phone's price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price. The screen is nice even when it's bright outside. Battery is great. Biggest draw backs would be the lockout of most the camera features unless you do the Google 1 add on & the weight of the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Larry, thank you for having one of our Motorola devices. We're happy to know that you love the features of your new Moto G 5G 2022. We're sorry to hear about your feedback on the camera features. When our customers share their thoughts with us, we make sure to forward this to our team. However, we cannot guarantee any changes. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Price, Processor speed

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Extremely fast. Very affordable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone with all the bells and whistles a person nee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone. It can do anything that you want. I love the sleek design and feel to the unit as well. It is beautiful. It charges fairly quickly as well. The pictures are the best in the business. I love it and recommend it to anyone looking for an open, android phone which is the only way to go, I believe,

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LorenG, we're happy knowing that you would recommend this phone and that you love the features of your new Moto G 5G. Thank you for taking the time to share this experience with us. We're always here to assist you if you have any concerns regarding your Motorola device. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Big phone, easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and great photos. This is the first android phone I've purchased that was more than $100, it was worth the price. Only reason it is not 5 stars is the size, it is a little big for me, but I'll get used to it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnnV, thank you for letting us know how you were satisfied with your recent purchase. We appreciate you for sharing this experience with us. Thank you for trusting Motorola Mobility. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice little mid-tier phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this phone. Does everything I need it to, and for a competitive price. Not necessary to spend $1K on a phone when this mid-tier phone has so many nice features (including the clearest display I've ever seen).

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Replacement phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great price point and does all the things that a fancy phone does. I don't live on my phone like others, but this phone has all the necessary functions and lots of storage. This is a replacement for a similar phone by the same maker that has less storage.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Babs, we're happy to read this positive feedback of yours and we appreciate you taking the time to share this experience with us. Thanks for trusting Motorola Mobility.
      Don't hesitate to reach out to us if you have any concerns regarding your Motorola device, we'll be here to help you. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Moto deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and stable phone with enough RAM and ROM memory to load & run any app. Camera is good. Has a memory upgrade slot. Has a headphone jack. Best bang for the buck.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sending us 4 stars, Resetuser. We appreciate you taking the time to share your feedback with us. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Value Relative to Equivalent Phone Brands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good phone with decent capabilities for the average person. In addition, I feel like it's a relatively good value at its current price given its specifications and abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Premium looks, Modest daily driver, Good price!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is one cool premium looking phone for a budget price! The interface wasn’t like a low end phone. It had the premium and smooth feel to it too. So if you want a good looking for day to day usability, this is a good choice. Photos and videos are good for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Moto review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone and amazing help from all Best Buy employees! I went in and got exactly what I needed! I had unfortunately broken my daily driver and needed another phone fast, and a phone that is the definition of fast! The Moto has been my new daily since then and Ill definitely be coming back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features and value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone, my second Motorola, is all good and am very happy with it. The combination of price point and features makes this a great value. Performance is excellent. The step up from Android 9 to 12 required some attention, but was not bad. I can't imagine why anyone would spend 5x the money to own anything else.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FixitGuy, thank you for letting us know that you appreciate and love the features of your new Moto G 5G. To get along with other Moto G 5G users, and be updated with our latest Motorola devices, you may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G/bd-p/moto_g_5g_en. We'll be there to assist you. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice phone, good price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone and fast response, clear reception and no dropped calls. App friendly and found no glitches using apps. For the price i tecommend this phone, for its reliability, picture quality and long battery life.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the recommendation and for taking the time to share your feedback, Larry. We're delighted to hear that you're happy with the phone you have purchased. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for my Daughter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my daughter for emergencies and it turned out to be a great all around phone. Works great with both verzion sim, wifi calling does work even though its an unlock phone and t-moblie. I get 5g signals with both services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually I bought this phone for my dad back in Africa and am not regretting buying it because unlike other phone from other stores this particular phone have zero issues and it was easy for my dad to use ..He love it and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Always Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and support. The phone was in my hands in 2 days and came unlocked so it was a snap to activate it. We have had Motorola phones now for years and has no complaints. From storage, data, and running ability they can't be beat!

    I would recommend this to a friend