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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 940 reviews
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    decent phone, great battery.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works good, battery is great, camera & memory are a bummer but what can you expect for the price..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the review, ImADogAndILikeSocks. Glad that you gave us a positive rating and that you're satisfied with the phone's features. If in case you need help, kindly visit our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get 2.00 G not enough storage and I don’t have internet service in the roaming places

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for reaching out, Alexisito, and I'm more than glad to assist. Can you tell me more about your concern? Please send us a brief description of the situation to supportforums@motorola.com. We'll surely help you from there. - Mike MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen is great for binge watching my favorite movies. The battery lasts a long time AND lots of room 6extra storage

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Samantia2015, We appreciate you taking your time to give us positive feedback and we're glad that you're satisfied with the phone's features. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy phone to learn.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone in a hurry. This phone was easy enough that my grandkids showed me things! Apple let me get in my IPhone again, so I gave this phone to my granddaughter for her birthday.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, Klave810! I'm glad you found the phone useful at the time when you need it the most. Let us know if you or your granddaughter need help with the device. We're always here to help. You might also want to join our online community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mary MotorolaMobility

  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Quick setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Motorola. This one was very quick to set up. It's peppy. Wish it had more space though

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your ratings, Atx25rs. We are happy to hear you had a positive experience using our phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son after he broke his last one, I was thinking it would be a temp but he really likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my 2021- great bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really LOVE my 2021 motog7play It's fast, a little larger then the previous product but not to big I can't fit it I'm my pocket or use a phone stand. Becareful ordering an accessories or the case and screen cover because if you don't specify the 2021 version it won't be the right size cuz again it's different size it's a little bit larger. The only complaint that I would have is that anytime I try to move my thumb from right to left it goes back to the previous page that it was on so it's been very very hard to get used to that there's no back button

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lt8080, Thank you for purchasing and for taking the time to share your feedback. Regarding the back button, there is an option called 3-button navigation. To change it, kindly go to Settings > System > Gestures and select the three-button navigation. If you ever need help with your device, give us a holler or reach out to our online community: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it. Its easy to navigate and its quite a nice phone . price is great

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nathalie,

      Thanks for purchasing our products and we're glad that your husband loves the phone. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en.We love to hear you from there. - Frank MotorolaMobility

  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Decent budget phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung broke, and I needed a new phone right away, so I bought this one while I decide on the phone I really want. I needed a budget phone, and that's exactly what this is. Camera quality is decent, not great. The phone is very slow and there isn't much storage. I can deal with that since this is only for the time being, but it would be very annoying in the long run.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Motorola - Moto G Play (2021) 32GB Memory (Unlocke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery hours a single charge lasts at least three days no problem other than the camera is not very good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone for moma

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for mom. She likes it. The screen looks nice from what I see.. Also has USB c. Wasn't too expensive either

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BLMatPolice,

      Glad to hear that your mom likes it and we appreciate the positive feedback. If you're available, you can share your story with our G Play community. Please see here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. We would love to have you from there. - Frank MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable prices and valuable services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable Price, I bought this phone for my grandmother, she like it so far. If u looking something moderate android phone. This is the best phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, AirPod. Glad that you chose it for your grandmother and you're satisfied with the phone's price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality item for the price!!! Was a quick buy and a low price due to hubby losing phone again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, CrystalB. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto G Play community page here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beautiful display on terrific phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this phone. Friends comment on the excellent photo display. Easy to use and great sound. Battery charge lasts me for days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased a iphone...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very good experience at Best Buy! the lady that checked me out was very nice!... she explained about the phone I purchased.ive been pleased with the phone so far!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 63 and it has been a challenge at times but I have figured out what I have needed so far. I like the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for travel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap unlocked phone if you want to use it international and don’t want to risk bringing your expensive phone. It does take a while to start it up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Luxrule, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great deal for unlocked Android

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people after a cheap unlocked phone. Works with Google Fi. Battery lasts for ever - first full recharge was 10 days ago and still have 24% remaining.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ultrasummit, We are so happy to hear you had a positive experience using our new Moto G Play 2021 phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    New is cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to a few new features from my other Motorola phone. The clerk almost laughed at how old it was. He encouraged me to accept the changes, but kept a few like the bottom buttons so I wouldn't be totally lost. Runs on. I had an additional memory card that helps functions. I love the fingerprint feature. I haven't been able to figure out how to adjust the camera zoom on the selfie mode. Will go back to the geek squad for assistance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Hjenkins, Thank you for choosing us and for giving us a very positive rating. We are so glad to see that you are enjoying your phone. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great phone feels small in my hand but overall great product will definitely recommend.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the recommendation, Lexii. We' re so happy to hear you had a positive experience using our Moto G Play phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility