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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 940 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Descent phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bougjt this phone for our 5 yr old daughter. Its amazing how tough it is. Battery life still last longer, HD screen and very responsive.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Peppa, Glad to hear that you choose this phone for your daughter! I agree that this phone is amazing. We thank you for this positive rating! If you're interested, you may want to check our G Play 2021 community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to have you there. -Jess MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Motorola Handset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Especially the picture quality of the camera. Like the fact that I could turn on the flashlight with just a quick toggle of the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Oberia, Thank you for taking the time to share your feedback. We're glad that you appreciate the phone's features. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Lovin' my Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris, Dan and John could not have been nicer or more professional!! I absolutely love my MotoG and will be forever grateful for the care I got at Best Buy!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MotoGpurchase, Thanks for purchasing this phone and giving us a positive rating. Glad that you had a smooth transaction with BestBuy. If you're interested, you may join our official Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Moto play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone..a little slow and camera is not ideal but still good overall

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Moto

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great value phone with a cool features. Great value for the money

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Scrappy, Thanks for the great rating! Glad that you appreciate buying this phone as it offers great specifications at its great price. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to hear from you there. -Jess MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have a phone that I could pay cash for. This was quick easy and perfect for my husband who will lose or break a phone more than I like to count.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ThePlatinumDiva, We appreciate you taking your time to give us very positive feedback. We're glad that you chose it for your husband. If you would like, you could join your fellow Moto G Play users in our community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works well. Wouod reccomend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good phone for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the money. Had a Motorola before and wanted to stay with that brand. Easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DLove, Thank you for patronizing our product and for being loyal customer. We appreciate you taking your time to give us feedback. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cell phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone for its price. Excellent battery. Easy to use and configure. However, NFC is not available.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Hello moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. Especially for a back up phone. Battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Moto g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic needs. Nothing fancy but great price works great

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cell phone. Not too much memory, but other then that good phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ib123, Thanks for purchasing our product and we're delighted to hear that you're happy with the phone you have purchased. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone if you want the basics and a few extras without spending too much money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Apple to android. Therefore I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 5 out of 5 stars

    Mr.moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone thus far that I ever had.Its really easy to use and it has a lot of great features that no other phone has.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Glad that you like our Moto G Play (2021) and are enjoying the phone's feature. Kind folks like you make our job a pleasure. If you ever need help, give us a holler or reach out to our online community here:  https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike MotorolaMobility

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Motorola moto G play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great value for the buck.It has a lot of features.Realatively easy to use.One of my better purchases.The case I purchased from Amazon fit it perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone pretty quick epic battery life screen resolution is not that great but overall decent

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone. Purchased for my dad (78 years old) and he is enjoying it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, Lisa. We are happy to hear that your dad is satisfied with his new Moto G Play (2021) phone. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Recommended phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Cheap and affordable and very durable. Recommended

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TobeyR, Thank you for taking the time to share your feedback with us. Glad that you like it and that you're enjoying the phone's specifications. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Elle MotorolaMobility

  • Pros mentioned:
    Usability

    Rated 4 out of 5 stars

    Eastside

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. Easy to use. Would recommend the phone usage to other customers. Easy to carry.

    I would recommend this to a friend