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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 940 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use. I would definitely recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto g Play is legit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a unlocked phone to use while waiting for a backordered phone to come in. The Bestbuy sales person recommended this one, glad she did! This phone is very impressive. All the lastest features and more! I put a screen protector and case on it, might not need another phone!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RBnTX, We appreciate you taking your time to give us positive feedback and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and portable to handle. Long lasting battery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chidi, we're glad you love our Moto G Play. With its cool features of it, I ensure that you'll be loving using it on a daily basis. Feel free to reach out to us if you have any concerns regarding your device. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at a great price. Doesn't have all the latest bells and whistles but works good.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price! If you have had a moto phone before, it is easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our phone and for your awesome feedback, WrightOn. Glad that you appreciate this phone's features. We'd like to hear your story and share it with the Moto G Play community: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. We love to hear you from there. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto G Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right for its functionality and purpose. Satisfied!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the wonderful review, Bosoul. and for taking the time to share your feedback with Motorola. I hope we keep meeting your expectations. If you would like, you could join your fellow users on our official community page here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike MotorolaMobility

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Cell phone savy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Purchased this product for my 84yo dad. Easy to manage and understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unlocked phone great for republic wireless!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unlocked phone great for republic wireless! i was told by republic that i had to find a new phone for the 5g network or at least one that will work with it, they were nice enough to send me a list of phones that will work with it. thankfully bestbuy had my phone and in 4 days i was back in action! Phone works amazing! no issues with it at all and the compatability was top notch!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ladydarksky, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. User friendly. Nice big screen. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Motorola - Moto G Play (2021) 32GB Memory (Unlock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Nice phone. Easy to handle and use. Love the camera

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, Samsung. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is just perfect and has a good camera... it’s function is far better than my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best cheap android phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a cheap phone. Not an android fan. I bought this for someone else

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just barely good enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, the phone is unlocked, but it still runs on the TMobile network. Tmobole isn't very good around here. Imagine quality isn’t good either, and the low refresh rate is also very noticeable. At least Motorola got the battery right!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for reaching out and we would like to help with the issues that you've mentioned, Potato4ya. Please email us at supportforums@motorola.com for us to further assist you. Write us an email to supportforums@motorola.com. We'll be there to help.- Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Do not recommend for Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone while on vacation because my phone got wet. The device itself seemed to operate ok but was not able to get any of my contacts, apps, pictures to transfer either from google cloud or verizon. I spent over 3 hours on phone with verizon tech support. They were trying their best to help but were also stumped as to why all the problems. Finally ended up going back to Best Buy for tech support and they were able to restore my contacts by I still had to reinstall all my favorite apps. Can't say for sure if it was a device problem or Verizon. They said thats sometimes happens when you buy an unlocked device.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for letting us know that BestBuy tech support was able to restore your contacts, hmichals5. If in case you need help, you can email us at supportforums@motorola.com. We're always there to help. - Mike MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Motorola Play 2021.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. Great Screen. Phone has a great camera. Lots of memory. Uses micro sd for more memory.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, excellent features, fast response and the camera is clean

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnthonyFL, We're glad that you gave us a very positive rating and you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're happy with the specs and price on this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I suggested it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product at a competitive price. Very good store's customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto best battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto isn't high tech phone but it has great battery and nice looking phone

    I would recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. One of the most important in today's world. Bought for my wife and she loves it.

    I would recommend this to a friend