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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 940 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone to be so cheap, so far so good hope it lasts a long time.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Awesome, Thank you so much for the great review and we're glad to see you love your Moto G Play phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    I made a mistake buying this phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not as happy with this phone as I thought I would be. Previously I had a moto G7 and loved it. I thought this would be just a little bit better and it really isn't. The supposed upgrades that Motorola made are very annoying especially the slide movement to go back. It often shuts the page down completely and I have to start all over. I was told also the camera was better quality but I don't find that to be so. I made a mistake buying this phone. The best thing about is the employees at my local Best Buy who helped me out with so much on this phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi gezeee, We are always striving to improve our device, and when our customers share their thoughts with us we make sure to take them into consideration.
      If you would like some help with the concern that you've mentioned, you can email us at supportforums@motorola.com. Kindly provide this link as a reference so we can help you properly. - Mike MotorolaMobility

  • Pros mentioned:
    Usability

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this phone for my son and it works fine. No issues and user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awnsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good service, and very cheap solution for my plans

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Review of Motorola Cell Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone functions very well, and is easier to use than expected.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Elmo, Thank you so much for your review! I hope we keep meeting your expectations. To be up to date with our devices, please do follow our official Motorola community page:https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone good powerful processor. good phone for a decent price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the best price we love it and highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Replacement Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice basic smart phone. Absolutely great price. Just what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dad love this phone because is reliable and eas

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cellphone for my dad, he love it because he set up this phone as he need, in fact this is his second same phone he left it fall the first one by mistake and broke; best buy gave us a 50$ gift card after buy this phone it is unbelivebla that after spend got 50$ back in a gift card

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Bernie. We are pleased to have you as a part of the Motorola family and we're glad that your dad is satisfied with the phone's features. If you like, you can be a part of our official Moto G Play community page here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent phones for the price easy to use easy to

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phones for the price easy to use easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Took a while to figure out all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto G phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fine piece of equipment. Excellent purchase and inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Moto g power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone has an amazing camera and would recommend to anyone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Motorola, Thanks for purchasing this phone! Glad that you choose it. Your recommendation is highly appreciated. If you're interested, you may want to check our G Play 2021 community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to have you there. -Jess MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Joe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not expensive, affordable, easy operation fat processor no 5 G

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. EASY TO USE, LOVE IT ❤

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Newphoneowner, we are grateful for your 5-star review. Thanks for sharing your rating with us. Let us know if you have questions or need help with your phone. We're here to help. I would also like to invite you to our Moto G Play discussion in our community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mary MotorolaMobility

  • Rated 5 out of 5 stars

    Wife loves my gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this phone to my wife as a Valentine's gift, and she loves the battery life! After getting familiar with the phone (it took her a little time) and getting all her apps transferred from old phone, she says she likes the bigger screen and the clearer pictures she gets of the granddaughter.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart phone that is cheaper than most and works better.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Maxcav, Thank you for choosing us and being so awesome all at once. We can totally feel that you're very happy with the product you've bought from us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great phone and easy to use I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    excellet device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device, power battery, fast processor, the software run fast

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for going the extra mile to support Motorola, Cato. Your support is much appreciated. You can join our Moto G Play 2021 online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love is in the air.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Clear communication. Good price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, DrHvac. Glad that you gave us a 5 stars and you're satisfied with the phone's features and price. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility