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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 940 reviews
  • Rated 4 out of 5 stars

    Enough is Enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola just go hard. For my kid, its big, fast enough so yeah get it. Screen looks good. Only complaint is camera kinda first generation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bag phone good color and camara, greate sound.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has great features. The camera quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT PHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone my daughter loves it and it has an awesome battery life

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the great price not too bad but can it run crysis

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays charge for long time, great sound.l enjoy the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what I was looking for price and product

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BestBuy2021, Thanks for purchasing our product and we're glad that you're satisfied with the phone's price and with your purchase. You can join our online community if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Price is right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy workable phone. Bought for my elderly mom. She

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pooh, Thanks for purchasing this phone and we appreciate you taking your time to give us a very positive feedback. We're glad that you chose it for your mom. If you would like, you could join your fellow Moto G Play users on our community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! Easy to use and I look forward using it for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great for the price! This phone was not able to be activated on Spectrum wireless, but this was a spectrum policy and not a negative against the phone. Phone is a great budget option.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product, Biggs. We're delighted to hear that you're happy with your purchase and the phone's price. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My backup phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have as backup phone Battery last forever

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi iSimple, We are so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. This phone has all you need for the price and great specifications. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product . Easy to opérate. Good camera like This!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this positive rating, SoniaC. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quality cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the money. And works with any system

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HAPPY CUSTOMER!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and priced to sell at Best buy very high quality!!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JOHN

      We appreciate that you have one of our products and we're happy to hear that you're satisfied with your purchase. If you have some time, you may want to take a look on our G Play community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. We would love to have you there. - Frank MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Superphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cell, your can charger so fast and used for long time..

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera...good price..wull buy again..loved it

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    For mom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use the camera take very good pictures.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lauren, Thanks for purchasing this phone and we appreciate you taking your time to give us a very positive feedback. We're glad that you chose it for your mom. If you would like, you could join your fellow Moto G Play users on our community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're searching for a cheap quality phone, look no further!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto play cell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good but you gave me a bad sim card. I had to go to verizon to get it working properly, could not receive text all else worked.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for taking the time to give us your feedback and this is unexpected for the Moto G Play (2021). Have you tried contacting your service provider to provision your sim to CDMA-less? If not, I would suggest contacting them and see if CDMA-less provisioning will work. If you have questions, please email us at supportforums@motorola.com. We're always there to help. - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Live to see another day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it hasnt broke yet. Ground myself from big ticket items until I can learn to keep the cheap ones safe and sound. It did give me a scare today. Fell out my pocket and I thought surely it was done for. But here we are still holding on strong. Can't take pictures because clearly I'm using this. Just imagine a phone.

    I would recommend this to a friend