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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 940 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap phone, does what it is supposed to do..

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Moto 2021

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It function well and easy. I recommend this to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality, the phone is good and the playstore app is fine. The only problem with this phone is that with continuous using the edges begin to become hyper sensibles at touching

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mario, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad phone for the price great pictures and quality

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    moto g play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use great features phone very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a phone that works at my camp, hoorah!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my purposes, I am using it specifically for a phone that has reception at my camp since I have no phone there. Nothing else worked, but this does. I am more than pleased. Had to get it set up with AT&T though. Whatever works. So pleased to have it. Oh yes, it it really charges up fast too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone and cheap, it works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a good price. Recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone. Great value for the money. I was reluctant to buy a new phone because my old one was still working but it had a small crack in the screen. This new phone is larger than my old phone and its great for going online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with the phone. And the Android 11 system is excellent. I'm still finding more things the phone and system do that I have not had. I'm very pleased

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Displayname, We're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto G Play smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Great, easy phone interface and Android Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an easy phone to set up and monitor. It is especially good for parents who want to use apps like Bark because the system on this phone is simple enough to navigate and set up parental controls for monitoring. Overall a great choice for a new device for your child.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing Motorola, BuyThis. Your support and trust in us are much appreciated. If you're interested, you can check out our official Motorola community page:https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike MotorolaMobility

  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Phone is okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was okay. It was slightly slow and Camera was kind of below standard for 13 mp. It felt like those cheap Chinese phones.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sharada, We’re so sorry that your experience did not match your expectations. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com and tell us more details. We'll assist you from there. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Play Owner.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This motorola g play phone was a good purchase it has a large screen it also has a loud speaker it's easy to navigate and it does what it's supposed to do can't beat that for under $200 dollar's thank you bestbuy for having it in stock and on sale.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SamusAranTheBountyHunter, Thank you for sharing your positive feedback. Glad to hear that everything works for you. This phone has all you need for the price and great specifications. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    Verizon unlocked phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone still needed to take phone back to Verizon to change some setting we could not get to work. Hardest part was trying to get phone and not have the order canceled after waiting weeks for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone but really big. Didn't like the fact that the sale price was $69 but only on a new line. Doesn't really reward loyal customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does exactly what I needed it to do. I needed a phone to use while not carrying my business phone. I was able to add memory and combined the memory inside the phone to increase the storage with no difficulty. Phone sounds great and looks great. PS. Buy a case for it right away!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      What a great review, Truth. If you're interested, we'd like to hear your story and share it with other users here:https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé picked out this phone, and when we got up to the register to pay - we ended up getting it for half the price! Our associate was SO helpful and we set up a new account through Verizon right there in store!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chrissy, Thanks for this positive review! You'll be enjoying this phone as it offers great specifications. Glad that you had a smooth transaction with BestBuy. If you're interested, we'd like to hear your story here on this G Play 2021 community: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to hear from you. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well especially for those who are looking for a simple phone. Definitely not an iPhone but does the job without the extra features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lugreveles, We are so happy to hear you had a positive experience using our Moto G 5G (2022) phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed of what this phone can do for the price.. it has great screen graphics.. works great for gameplay too. And the battery life is oustanding.. i went the whole day using it and it still had half battery..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, KevinHernandez. We're happy that you're satisfied with your purchase. Moto G Play 2021 phone has all you need for great specifications. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good entry level phone for elderly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom she older like 70 she use to having a flip phone, so this her entry level to the smart market and she loves it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RichyP,

      We're happy to hear that you're mom loves it and thank you for the 5-star rating. In case you're interested to know more information about the device, you can join our G Play community. Please see here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. - Frank MotorolaMobility