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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 940 reviews
  • Rated 4 out of 5 stars

    Motorola cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work well. still learning the functions of it. It has been hard to try and set alarms on it though.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to give your feedback, knotme. We really appreciate it. If you need help with your device, please email us at supportforums@motorola.com or you can visit our online community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a friend. And we both agree that this was one of her best phones yet! She loves the pictures it takes, and loves that she has no problems with her phone. Great gift!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone and for your positive rating, CoolPhone. We're glad that you chose it as a gift and we can feel that you're very happy with the product you've bought from us. To be up to date with our devices, please do follow our official community page: https://www.amazon.com/gp/product/B08NWGBHG3/ref=ask_ql_qh_dp_hza. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Ok for price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a cheaper end phone. The only issue is I can't get my voicemails for some reason. Other than that it is ok.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, HarleyMamma. We're happy that you're satisfied with the phone's price. We suggest contacting your carrier about your voicemails. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good, nice weight to it. Works great. Battery life is not as long I was hoping for but still better than my old phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is my husband's new phone. He hasn't had it long but so far he seems to be okay with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone it worked very good overseas, I will recommend this phone for travel to the Caribbean or any other country. I purchase it for my aunt she is very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hellomoto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good this Motorola deals that it is built sturdier than any of the other phones I've had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaces the flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes the cell phone. My daughter will replace her cell phone with this type of phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad phone, i bought it as a back up while my regular phone was being repaired. Only real issue is the cameras are not very good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for choosing Motorola, Randy and I'm sorry you're not getting good camera results. These steps should help improve the picture quality https://lnv.gy/2BFJQ7S. Pro Mode can also be a huge help when shooting in non-optimal conditions. You can also email us at supportforums@motorola.com for further assistance. We're always there to help. - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    New cell Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good; trying to understand how to use it. The staff @ Best Buy was fantastic; helpful but confusing.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi loves2talk, Thanks for purchasing this phone and giving us a positive rating. Glad that you had a smooth transaction with BestBuy. If you're interested, you may visit our official Moto community page here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en.
      -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    Absolutely satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone and I absolutely loved the service I received. My Best Buy is the best around.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Exasperated ole lady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still trying to get use to my new cell phone and I've had it for nearly 3 weeks. One of your salespersons put everything on it from my old phone. I'm not sure what he did with MY pictures, but they don't always come up. I just remember him saying I will never run out of space for storing pictures. I hope they are not on Cloud. I was told that it is very easy to use, however, I am a slow learner and am having trouble with texting, making calls and finding pictures. There are times when I just want to throw it in the trash. I keep having to put in my password as most of the time it doesn't recognize my face or fingerprint. I still remember my parents first phone. Their number was 2F8 and their ring was 2 shorts and a long. Now you know why I am having trouble.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Sorry you are having problems using the phone, Sandy. As we stand behind our products, we would love to help get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this. MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone avg camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as well as a Samsung phone, wit the exception of the camera. It is very average. Other than that great value and quality.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Phone for drone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the phone to use with my new drone. So far it's working fine but more memory would help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great phone for kids Jr. high and younger. It has everything you need to do all the fun stuff and the school stuff. Just only is 4G.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, my husband got this phone less than a month ago. So far is working fine for him. He does not play games so I don’t know how it would do for that.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi zigjoy,

      Thanks for sharing your feedback and we're happy that you're husband didn't encounter any issue. If you want to know more information about the device, you can join our G Play community. Please see here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my dad and mom and they really appreciated it! They told me It’s very convenient to use and it’s quality! I will recommend others to buy this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning all of the functions. But so far so good. When taking pictures they are clear. I like having a special place for my favorite contacts.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    It's your cash...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is slowest I've ever had. Typically a Samsung guy. Wouldn't buy again.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      My apologies for you having to deal with this, Jazz. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email this issue to supportforums@motorola.com and kindly use Subject: Retailer_your issue (e.g BestBuy_Slow/Lagging) on your email or give this link. - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola- Moto G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not read the instruction to setup the telephone; printing too small; using biov 2.75; still too small

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, CUSTOMERSERVICES. Sorry to know that you cannot read the instruction to set up your Moto G Play phone. If you ever need help, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility