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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 940 reviews
  • Rated 5 out of 5 stars

    absolutely love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i definitely recommend this phone for those who wish to get something in tier budget, it’s absolutely amazing it’s like having an iphone but cheaper

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing and highly recommending this phone, Carmelo. Glad that you gave us a very positive rating and we're glad that you're satisfied with the phone's price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    good for the hearing challenged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really enjoy my new phone even though the phone sometimes drops calls and doesn't like to work at the airport and love the fact that i can actually hear on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't come with said items

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, bit be careful when buying an excellent open box. It may not have everything that it states it will.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone, Paydirt and we apologize for the experienced that you have with the open box option. We suggest contacting the seller to report this incident. If you have questions that you need help with, write us an email to supportforums@motorola.com. We’d like to help. - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    Little complicated to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice trying to understand how to use it didnt transfer my information really well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback with us, ElderDon. Sorry to hear that you experience difficulty in transferring your files. Please send us an email at supportforums@motorola.com and we'll be assisting you from there. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    No pics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality phone very nice picture quality.Sound for music is good and talking to someone on the phone is very clear

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Clyde, We really appreciate you taking your time to give us a positive feedback and we're happy that you're satisfied with the phone's features. If you have some time, you may want to take a look at our Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. We would love to have you there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Surprisingly great display quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone which I purchased as an extra. It is simple to use and the video and visual is beautiful. Just as nice as any other super expensive phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TechieChick, Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our Moto G Play phone. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son and he loves it. I will tell everyone about this item

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Icycold, Thanks for the great rating! Glad that they really love the phone! Your recommendation is highly appreciated. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to hear from you there. -Jess MotorolaMobility

  • Rated 3 out of 5 stars

    I HATE PHONES!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cell phone; I HATE all phones! (but got it due to my family.) There's WAY too much stuff cluttering it up and I don't know how to get rid of it! AND it ended up automatically linking up to stuff I did NOT want linked to a phone!!! Forcing me to try to figure out how to get rid of them/eliminate the links!!! On the bright side it's blue...

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi name, Thank you for purchasing our product and for your feedback. If you need help in using the device, please send us an email at supportforums@motorola.com. We'll be glad to assist you. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t see to answer calls without glasses. I plan to use it only as a phone because if close up vision problems.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Wanda, Thank you so much for the great review. We do appreciate your support and love for our Moto G Play phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Papa's phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meeting our needs - thank you bought it for my 81 year old father - he is happy and having fun learning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola- Moto G Play phone provided cellular service required. It was easy to set up and work in a foreign country, and the quality was good. Thanks

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to give us very positive feedback, Abbi. Glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Cell Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Cell Phone for my son as a gift. He did not want this model and I had to return it. I am giving the rating for the ease in which I could return it with no questions asked.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnilNemani, Thanks for your rating. Sorry to know you had to return the phone. Hope you can give us another chance in the future. If you have other questions or concerns, write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto G Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Everything works as described & the camera quality is great!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We do appreciate your support and love for our Moto G Play, Happy. If you would like, you could join your fellow users on our official Moto G Play (2021) community page here :https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    technician.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my experience at best buy is always good, reason is I always finds the items that I am looking for at a great deal my last five purchase at best buy over the past five to six months as been great thanks.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are happy to hear you had a positive experience using the Moto G Play (2021), coolbreezie. Your support and trust in us are much appreciated. If you ever need help, give us a holler or reach out to our Moto G Play online community: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Thanks again for your support. - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    Great First Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my daughter. Does everything we need it to do and can control what apps she downloads. Great first phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprise

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good phone. The camera is a little lacking but for the price it does everything it needs to.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, Harley. Glad that you gave us a positive rating and you're satisfied with the phone's price. If in case you need help, kindly visit our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cell for someone who don’t need much work on it, got it for my mom who needs a new good average cell.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Greathelp, Thanks for purchasing this phone and we appreciate you taking your time to give us a positive rating. We're glad that you chose it for your mom. If you would like, you could join your fellow Moto G Play users on our community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Works very well I love this new phone as a persona

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually this phone works very well I had to have Verizon help me online to setup this up and running by the way it took them about 5 min for my phone to get up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone, and excellent for the entry level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, and excellent for the entry level price. Keep in mind it only has 32GB but you can expand it. Slippery to handle, so get a case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Juuust Right!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive, easy to use, easy to read. Sound quality surprisingly good when listening to music.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Marsha,

      Thanks for purchasing our products and we're glad to hear that you like the new phone. If you're interested, we'd like to hear your story and share it with other G Play 2021 users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. We love to hear you from there. - Frank MotorolaMobility