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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 940 reviews
  • Rated 4 out of 5 stars

    Sacrifice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not like Samsung phones. Takes some getting used to but it does what you need it to

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The best money can buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful, I bought it for my children and they love it so much, I already recommended it to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no real complaints I upgraded from a phone that I got when I signed up with Boost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bros phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bro needed a new phone. So far he likes the bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new phone and with the help of Justin and Anthony everything was transferred over and I was able to use it right away.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this positive review, Satisfiedcustomer. You'll be enjoying this phone as it offers great specifications. Glad that you had a smooth transaction with BestBuy. If you're interested, we'd like to hear your story here on this G Play 2021 community: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to hear from you. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto G Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Have always like Motorola. Nice screen display

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SithLord, We appreciate that you have one of our products and we're delighted to hear that you like the phone and its features. If you're available, you can share your story with our G Play community. Please go to this link: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Budget phone budget experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for emergency use. For the price it is good but the two main issues I faced were, 1) Buffering of YouTube video when connected to Home WiFi and 2) Bluetooth range very limited and frequently disconnected even when the device was close to the phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SidK,

      Thanks for bringing this up to our attention and this is unexpected to happen. Please allow us to make this right for you. Please email us at supportforums@motorola.com and use this subject as reference BestBuy/GPlay2021_Slow/Bluetooth. We'll be happy to assist you from there. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these phone to it is so cool and it easy to use the only thing you can't change the battery on it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JLM40, We are so happy to hear you had a positive experience using our Moto G Play phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Extra phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for an emergency phone to have in the house. So far it works great does what we need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really enjoys her new phone. Great quality at great price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, Phats. We are happy to hear that your wife is satisfied with her new Moto G Play phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good. Love the long battery and the camera is great. Good price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Elwinsh, Thanks for purchasing our phone and we're delighted to hear that you're happy with your purchase and the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Not bad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone, gets the job done! Screen is a little weak!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G Play 2021

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone would definitely buy again. And the Best buy service and support are second to none . I am definitely going to be a Motorola and Best buy customer from now on

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are thrilled to have you as part of the Motorola family, JamieTurner. Your support and trust in us are much appreciated. If you're interested, you may want to check our online community of Moto G Play 2021 owners here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This android phone I bought it for a friend. And it is economical yet it does technically what the expensive phones can do.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Solo, Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our Moto G Play smartphone. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was just what i needed for my sister. It function great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement cell phone. I am satisfied with this cell phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi meme, we're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto G Stylus 5G smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    motog play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good phone u just have to get u just have to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone especially for older people who are getting started with using smart phones and a great price too!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Shen, we're delighted to see this positive rating from you. We appreciate you for having our Moto G Play and thank you for choosing Motorola Mobility. To be updated with our latest device, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. We're always ready to assist you. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Chris

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and perfect for a child i like it and he loves it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chris, we're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto G Play smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    A good phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen, good weight in my hand. It does everything its supposed to do and does it well. We're happy with it.

    I would recommend this to a friend