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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 940 reviews
  • Pros mentioned:
    Battery life, Price, Usability

    Rated 5 out of 5 stars

    Great budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for its price, easy to use, long batery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    I love this Moto G Play (2021)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a phone!! Great battery life! Big screen! Great price! Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and affordable phone. Been using it for a while with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto G Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a reliable phone, with excellent batterylife, updated software that you can easily use in 2023

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Beats, Thank you for choosing us and for giving us a positive rating. We can feel that you're very happy with the product you've bought from us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice phone that does what it is supposed to good battery life. From my use, if done lightly can last a couple of days heavy use is at least is 4-6 hours. The camera is alright and takes nice photos. Not a bad phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GucciLupo,

      We appreciate that you have one of our products and we're happy that you're satisfied with your purchase. If you want to know more information about the G Play 2021, you can join our community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. - Frank MotorolaMobility

  • Rated 4 out of 5 stars

    Goated review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mother in law loved the phone. Favorite thing to do was to shake the phone to turn on the light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good basic phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a basic phone and bought this because I thought it good value. After two years I am still pleased with it. This phone's features may be limited but it does what it's supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the value. Great purchase and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not bad.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad phone for a teenager. Grandaughter was visiting from Maine and her phone quit working. So i bought her a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    recomend moto

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    moto g play easy to install when, where you are? love camera.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Decent phone, but breaks the screen too easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent phone, works fine. If you drop the phone even 5 inches from the ground, it will break the glass. The phone works slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera, Usability

    Rated 4 out of 5 stars

    motorolasmartphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard for me to judge the phone is new to me, used to have a flip phone. The more I learn on it the more I am pleased. It's capabilities are far superior then my old one, such as photos, excellent quality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking your time to give us a positive feedback and we're glad that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Ideal item of the value paid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good item, working fine so far. Battery is good as lasts long. Touch is akso good, Camera is amazing. Overall an ideal item of the value paid.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Muhammad. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you are interested, you can be a part of our official Moto G Play (2021) community page here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Elle MotorolaMobility

  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Great Battery!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery can go 3 days without charge and the camera takes really nice pictures. An amazing inexpensive phone for everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a gift to replace my son's broken Google Pixel 4. He says that he loves this phone and likes it better than his Google Pixel 4 that cost $900. Great phone for the price. Nice large screen and very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 4 out of 5 stars

    gift for mom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this cell for my mom for christmas and she loved it nice screen size latest google updates and easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, Pablo. We are happy to hear that your Mom is satisfied with her new Moto G Play (2021) phone. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price
    Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    New Moto G Play is fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the Price its Great I previously owned the Samsung Note 9 and this is quite similar not as streamlined and fast but love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Usability

    Rated 4 out of 5 stars

    Moto G play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone for the price. Camera takes adequate pictures. It's pretty easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    yes to this phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been on of the best buys for cell phones.Had an Iphone for quite a few years,was always needing replacement every 2 - 3 years. I made a choice of android phone ,will take me sometime but will get use to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Are The Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my entire family this phone for Xmas gift sometime ago, since then. The happiness those phones brought can never be compared to anything we have experienced.

    I would recommend this to a friend