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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 940 reviews
  • Rated 5 out of 5 stars

    The sound of music, loud and clear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a device to play music on my care, was paired to car, signed up for Spotify, sounds great works and handles easy. Great buy for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone he loved it and has a very good signal especially going to Midland Tx he will always lose signal but not now with this phone very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all ages

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well and great for mom. She finally upgraded. There are no specific problems or complaints. Graphics and speed is AOK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola - Moto G Play (2021) 32GB Memory (Unlocked) - Misty Blue. The phone has a lot of features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback, Holiday. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Budget phone is too sensitive to movement.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only unlocked phone in the store to connect with my Verizon service. Store tech was extremely helpful in transferring data from old phone to this one. Downside, this phone is too sensitive, moving it slightly causes the loss of whatever app I am using.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Toomanyquirks, Thanks for purchasing this phone and giving us feedback. Glad that you had a smooth transaction with BestBuy. We appreciate you informing us about your phone's condition and we would like to help you get this sorted. Please write us an email at supportforums@motorola.com and tell us more details. -Rizza MotorolaMobility

  • Rated 3 out of 5 stars

    Don Goedtke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My contact list is still not complete it transferred and then seemed to disappear i had 200 contacts save on google and i probably have 70 contact on my phone now. not sure what the problem is. I like the phone but disappointed on my missing information

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Donald, Thank you for sharing your feedback. Sorry to hear that you're having problems with your contacts. Please send us an email at supportforums@motorola.com and use GPlay_ContactsIssues as the subject of the email. We'll be glad to assist you from there. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over all for the price ………………././…./..///////

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, Phone. We're happy that you're satisfied with your purchase and the phone's price. If you're interested, we'd like to hear your story and share it with the Moto G Play community: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't informed this was a 4g phone at the time of purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was a gift to my dad to use in the Dominican Republic. Great phone easy to use. User friendly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Afr718, Thanks for the positive review! This phone is all you need for the price and great specifications. Let us know if there's anything else we can do to help or you can visit the Moto G Play 2021 online community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    A Little More.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone comes on a little quicker the Volume is a little better.The size and color are just right.Finding windows opened tricky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hello Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and very functional. Definitely a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is okay, camera is okay. Will rate it 7/10..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sulexy1, Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our Moto G Play 2021. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    Phone reviewmoto phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this is a great phone. I am still learning how to use it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Motophone, We appreciate you taking your time to give us positive feedback and we're glad that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good of a phone. It a android and it a decent of a phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone and for your feedback, Sweetlife. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. We love to hear you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone, easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Motorola G Play for our mother-in-law. She loves it and has had no problems using it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, Tdann. We are happy to hear that your mother-in-law is satisfied with her new Moto G Play (2021) phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Miss

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store is wonderful but phone is okay. Not liking the phone size (Awkward)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Misspenny,

      We appreciate your feedback and we'll go a ahead and relay this to our team. In case you're interested to know more information about the device, you can join our G Play community. Please see here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, good pictures, fast processor. My son was not picky, just pointed and said that one. Lol. Worked out just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how many choices you had in color. But decided on this phone after I was told the one I had was no longer going to be made.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Beck, Thanks for your positive review and we're happy that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing it works anywhere you go it has great service and the battery last long

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi John, Thanks for the great rating! Glad that you purchase the phone! It is indeed the phone works well. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to hear from you there. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    sir

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very pleased with this phone. It's almost too sensitive to touch, screens switch to easily.

    I would recommend this to a friend