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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 940 reviews
  • Rated 3 out of 5 stars

    Not the best poor quality!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my husband when it came out. He doesn't really care for this phone. It keeps stopping and phone going black then shutting off and won't restart u till u restart it. Not the best Moto phone I've owned!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that these are happening on your phone, LovinIt. We stand by our phones and we understand that this should not behave like this. We'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g da best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great instrument , it runs better than other high end phones. I bought four for my girls.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ColonelCarmichael, Thanks for purchasing our products and we're delighted to hear that you're happy with the phone you have purchased. If you're interested, you may want to check our official community of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very dependeble phone and very sturdy, i have dropped it multiple time now and not a scratch

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this positive review, Vizio. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my father. He didn’t want an iPhone and this checked all the boxes for him.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nice, Thanks for purchasing our product and for this positive feedback. We are happy to hear that your Dad is satisfied with his new Moto G Play (2021) phone. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is wonderful. It’s a great size and it comes with wonderful accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Work Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good new work phone on a short notice. To date phone has met my expectations.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NewMoto, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    samsung phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it because is big and she can see the letters and where she puts it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, Joyful. We are happy to hear that your Mom is satisfied with her new Moto G Play (2021) phone. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone because other one broke and was surprised about how good this phone is.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We do appreciate your support and love for our Moto G Play, Total. Thank you for the wonderful review and for taking the time to share your feedback. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola - Moto G Play (2021) 32GB Memory

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola - Moto G Play (2021) 32GB Memory (Unlocked) - Misty Blue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is using the cell phone and he is very pleased with the purchase. Strong and looking good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for teenager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone bought for my 13 year old. Super easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great price, highly satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister in Uganda.She loves it.Fully unlocked.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for giving us a positive rating, Nicephone. We are happy to hear that your sister is satisfied with her new phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Technology not ready for production

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By being a new phone out on the market it has too many bugs that need to be worked out hearing problems poor volume and the screen freezes up i had to reboot twice then had to do a factory reset to make it work right more than once

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jerome, This is unexpected for Moto G Play 2021 phone and our apologies that you're having this issue. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com and tell us more details. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has good sound camera quality. Also the speaker has a good quality to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unlocked phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew buying a unlocked phone from best buy would be so easy. The phone is great I'm impressed

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Happymom, Thanks for purchasing this phone! Glad that you are happy with it and gave us a positive rating. If you're interested, you may want to check our G Play 2021 community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to have you there. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to transfer the SIM card from an old LG to this new phone for seamless replacement on AT&T.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for it money, everything part of phone works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had very good luck with our Motorola phones. We had incredible service!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rich, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    moto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone for the price - nothing fancy just good quality and value

    I would recommend this to a friend