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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 940 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Though it was too difficult for an elderly person, it's a nice phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, Phoneuser, Glad that you gave us a positive rating and you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first cell phone, It works great, it was in-expensive and it looks great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, maxx! Thank you for choosing the Moto G Play (2021) as your first phone. We really appreciate your time sharing your experience and are thrilled to hear your kind words! Don't hesitate to let us know if you have other questions. You might be interested in joining the online community. You can check it out here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mary MotorolaMobility

  • Rated 5 out of 5 stars

    Hello Moto!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, easy to set up. Good size, not heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and good phones and it works great no problem at all.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Unknown, We are so happy to hear you had a positive experience using our Moto G Play 2021 phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent phone for my mom! Service at the store was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G Play 2021

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Comes with enough memory that a person can actually add apps. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone; it does the job. It is big enough to watch media.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi John, We are so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. If you would like, you could join your fellow users on our official Moto G Play community page here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good balance in relation quality - price. Motorola never disappoints.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Abarthelemy, Thank you for patronizing our product and for being a loyal customer. We appreciate you taking your time to give us feedback and we're glad that you're satisfied with your purchase. You may join our official Moto G Play (2021) community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent product for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price Highly recommend for student

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Kenomam21. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you are interested, you can be a part of our official G Play 2021community page here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works excellent it exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with excellent services and features. Awesome

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Benkay, Thanks for purchasing this phone! Glad that you gave us a positive rating. Indeed the device has excellent services and features. If you're interested, you may want to check our G Play 2021 community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to have you there. -Jess MotorolaMobility

  • Rated 3 out of 5 stars

    It’s ok for unlocked phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a bit too tall and heavy for me to rate it any higher. Plus it is hard to wake up and sign in. I also can’t find a way to alter volume of text notifications. Would have been nice if Best Buy had screen protector and case to fit.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AuroraAudiofan, we appreciate you have one of our phones. If you ever need help with your device, write us an email to supportforums@motorola.com so we can directly communicate with you. Thanks. - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone no problems at all after trying other phone around same price range. By far the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone got it for my daughter along with a case.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ActuallyArmani, Thanks for purchasing our product and for this positive feedback. We are happy to hear that your daughter is satisfied with her new Moto G Play(2021) phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great phone just what i was looking for for my young son

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kennie,

      We appreciate that you have one of our products and we're happy that find the right phone for your son. If you want to know more information about the G Play 2021, you can join our community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone easy set up rhe staff is very helpful at sioux falls location

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking your time to give us very positive feedback, Moonstar. Glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Smartphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with most Motorola smartphones, the Moto G Play is a really nice phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for a young person not to fancy or hard to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone made in fast decisions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen size. Easy to handle. No complaints yet.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Motorola disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have high expectations (I just needed a phone temporarily - until Pixel 6 is released) but this phone powerfully reminded me of why I prefer a pure Android experience - Pixel. The Motorola overlay is terrible and the phone seems to do everything more slowly than any phone I've had for many years. I would NEVER recommend this phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarkSat, We sincerely apologize for any inconvenience this may have caused. We understand how inconvenient this is for you and this should not happen. This is something we want to take a look at. Write us an email at supportforums@motorola.com. We'll be there to help -Mitch MotorolaMobility