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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 940 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I ever had at such a GREAT price! The battery in this phone is the cherry on top!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi butch31221, we're truly glad to hear your positive feedback. Your support and trust in us are much appreciated. If you're interested, you can check out our Moto G Play community here:https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    The phone works fine now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to uunderstand the new features. We had the seller load our photos and they sold us a new Sims card for memory' but the salesperson had to set it up for the Motorola phone. So we lost the photos that were on the phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Sorry to hear that you lost your photos, Maybee. If you need help with your device, please don't hesitate to email us at supportforums@motorola.com. We're always there to help. - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price--has all the features of newer phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like the size and sound of the phone..........

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoanH, thank you for having one of our Motorola devices and we're delighted to hear that you like the quality of the phone too. And if you want to discover and want to know more about the features of your device I encourage you to follow us at https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. We'll be there to help you. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Love Motorola

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Motorola, I bought it for all my family members

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi China, Wow! Thanks for this positive review! You'll be enjoying this phone as it offers great specifications. Glad that you both these phones for your family! If you're interested, we'd like to hear your story here on this G Play community: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to hear from you. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok I'm still getting use to it it works different then the phone I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Works well. Son loves it. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbookcustomer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Macbook Air at a great price lately at best buy & the customer service was top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tahnk so much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone quality is good but didn't like the thing, love yo use phone. Need more battery capacity.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, Thanks for your review! The device has a sufficient battery of 5000mah. Your feedback is important to us. We'll share this with the team. If you're interested, you may want to check our G Play 2021 community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to have you there. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. Moto's are good quality. Have had several within our household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, easy to use & overall great choice! Great value for money!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi YankeeFan, Thank you for giving us a positive rating. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Cheap but works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect as a travel phone if you don't want to lose your expensive phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was perfect for our elderly relative. Still a challenge but met their needs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Staceyn,

      Thanks for sharing your feedback and we're happy to hear that you're satisfied with your purchase. In case you're interested to know more information about the device, you can join our G Play community. Please see here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    Great mid range phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid range priced phone with enough specs to compete with the top of the line phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my grandma she is new to the smart phone game and she loves it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to know the phone but great features for not a lot of money!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mom1,

      We appreciate your feedback and we're glad to hear that you like the phone's features. We're always looking for more ways to improve our products. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. We love to hear you from there. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son and he is very happy . He loves it and plays with it always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement phone battery.was expanded was going to explode

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, Snyder625. Glad that you bought one of our phones. We would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com at your earliest convenience. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my daughter and a great price and in great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and very easy to use, for it's makes communication clear.

    I would recommend this to a friend