Customer Ratings & Reviews
- Model:
- PAL60003US
- |
- SKU:
- 6441176
Customer reviews
Rating 4.3 out of 5 stars with 940 reviews
(940 customer reviews)Rating by feature
- Display Quality4.4
Rating 4.4 out of 5 stars
- Camera4.2
Rating 4.2 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a reasonable price. That’s enough.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Odlave, I wanted to take a moment and say thanks for choosing Motorola. If you are interested, take a look at our official Motorola community page here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike
Rated 5 out of 5 stars
superb!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product - very good quality - very happy with purchase
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the wonderful review and for taking the time to share your feedback with Motorola, Chris. If you're interested, you can check out our Moto G Play 2021 community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike
Rated 5 out of 5 stars
Moto
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase. It is a very nice phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Moto, Thanks for purchasing this phone! Glad that you are happy with it and gave us a positive rating. If you're interested, you may want to check our G Play 2021 community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to have you there. -Jess
Rated 5 out of 5 stars
Great phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the phone. It has so many options and apps.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sharon, Thanks for the great rating! Glad that you really like the phone! If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to hear from you there. -Jess
Rated 5 out of 5 stars
Lovely smart
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Is amazing and lovely cellphone I like it so much
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Omima, Glad that you like it and are enjoying the phone's specifications. Please let us know about your future experiences by visiting our online community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike
Rated 5 out of 5 stars
KM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is a very good adaptable product for older people
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Macedo, Glad that you like it and are enjoying the phone's specifications. If you're interested, check our community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike
Rated 5 out of 5 stars
Good value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone for the price,easy to use big screen.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Kenny, We’re so grateful for the trust you’ve placed in us. Let us know if there's anything else we can do to help or you can visit our online community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_e - Mike
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone. Large screen, take s great picture s.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .What a great review! Hope you are happy with your purchase! If you're interested, check our Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike
Rated 5 out of 5 stars
my view
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice and is about time everyone starts using one
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for this wonderful rating! If you would like to join the G play Online Community, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike
Rated 1 out of 5 stars
Moto G Play Stinks !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give a Zero if I could. So many technical issues wrong with this phone. Hate it !! This is my second G Play in 3 weeks. First one froze up and locked me out of the entire phone. Best Buy said it was a Lemon,...gave me another one as a replacement. Not worth it !! Cannot swipe Calendar, Photos, etc., without closing out entire App. Cannot minimize screens & Toggle between multiple screens. Forget the slide bar on the bottom, waste. "FLASHING" constantly occurs when typing an Email, or on a Social Media page. Worst phone. I had a Motorola 6,...it was Fabulous, but this one stinks. Motorola & Best Buy should take this one back.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, Sorry to hear you're having issues with this phone. As we stand by our phones, we'd like to know more details. Write us an email at supportforums@motorola.com. -Jess
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, bought it for my daughter. Works great
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for your purchase, Mona. We're glad that everything works for you. If you would like to join the Moto G Play 2021 Online Community, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike
Rated 5 out of 5 stars
Awesome purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone. Very fast no issues with the phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you choose the Motorola phone. Please let us know about your future experiences by visiting our online community for Moto G Play owners here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike
- Cons mentioned:Slow
Rated 1 out of 5 stars
It's cheap for a reason.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a backup phone when I needed a temporary phone to use. This phone is so slow and the storage unit is so small that it makes the phone unusable if you want to install any apps of any kind.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, TYLERY. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Rated 5 out of 5 stars
Recommendable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cellphone, many fixtures and affordable price
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for trusting us and we're glad that you appreciate our phone. You can visit our - online community to share your thoughts and feedback: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike
Rated 3 out of 5 stars
Problem with call connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good phone connection. For some reason it will either drop the phone connection while talking or the person cant hear you but can hear them
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Cowboybill, We understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Rated 1 out of 5 stars
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs very slowly. Nice phone but not for working adults. Maybe for a student's first phone,
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MarloL, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059> Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch
Rated 3 out of 5 stars
Motorola for mom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes nice pictures and charging is good. The phone itself is sleek and manageable if your looking for something without all that technical stuff
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, Thanks for purchasing this phone! Glad that you are happy with it and gave us a positive rating. If you're interested, you may want to check our G Play 2021 community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to have you there. -Jess
Rated 3 out of 5 stars
Review for motorola phone.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average phone, very limited battery and memory. Poor performance. Performance not matching company name.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectation, Ferox. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Rated 3 out of 5 stars
Cheap phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get because I broke my phone I just need at quick solution, but for the price you can’t wait for to much
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Josue, Thank you for purchasing this phone and for sharing your feedback on our product. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch
Rated 3 out of 5 stars
Dropped calls and poor connections
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is more trouble than the last one. 4 out of 5 calls are dropped and or poor connections. How's that an upgrade?
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We understand how inconvenient this is for you and this should not happen, CovidHex. We stand by our phones and we'd like to look into this deeper. Please email us at supportforums@motorola.com for us to further assist you. -Mitch














