Customer Ratings & Reviews
- Model:
- PAL60003US
- SKU:
- 6441176
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.
This summary was generated by AI based on customer reviews.
another phone works fine.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The operating system is clunky but it works as described
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GoW667, Thank you for taking the time to share your feedback with us. Glad that you like it and that you're enjoying the phone's specifications. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza
Cell phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality not very good and speakerphone is terrible.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that these are happening on your phone, Cellphonebreaker. We stand by our phones and I understand that this should not behave like this. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Technical problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to factory reset phone in order to get notifications
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi HazelPressley, We appreciate you letting us know and we're sorry for any inconvenience this may have caused. We will forward your feedback to our team. Please do not hesitate to contact us if you need any assistance at supportforums@motorola.com we would be pleased to assist you. -Rizza
Android review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it great quality for an budget smartphone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing our product and for your feedback, Wood. Glad that you chose it for your daughter and she is satisfied with the phone's features. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch
- Cons mentioned:Memory
Don't waste your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it. Not easy to use. My previous Motorola phone was much easier. Camera does not take very good pictures. Memory too small. Wish I had not bought it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Unhappywithphone, We understand how inconvenient this is for you and this should not happen. We stand by our phones and we'd like to look into this deeper. Please email us at supportforums@motorola.com for us to further assist you. Kindly refer to this link in your email, we'll surely help you from there. - Mitch
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to operate. Keeps dropping calls; very frustrating.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I'm sorry to know that you are having this issue with your phone, Kookoomawmaw. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. We'll be there to help. - Mike
it will do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok, did not realize this would tie me back to google
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi VAatLargeLLC, Thank you for purchasing this phone and we appreciate your feedback. If you want to know more information about Moto G Play 2021, you can join our community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably wouldn't buy this phone again. It works but it took me 6 visits to the store to make the phone actually work to be able call someone or to receive calls. The store is understaffed and the employees are very overworked and stressed.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bonetech, We're sorry to hear that you're disappointed with our product. We understand your sentiment and we apologize for the inconvenience this may have caused you. Hope you can give us another chance in the future. Thank you for posting and we do appreciate your time. -Rizza
My purchased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok I guess, I DNT no about unlock phones but I'm learning thou.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for your feedback, Pennyproud. If you're interested, check our Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike
I'm out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It good for not being what I wanted. Cause I wanted a samsung
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We understand where you're coming from and we respect your decision. If you ever need help, give us a holler or reach out to our online community: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike
Best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good wasn’t bad every thing went great in and out no problem
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your kind words with us, Caseybrown Please let us know about your future experiences by visiting our online community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike
Phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best phone camera is ok but wouldn't recommend it
No, I would not recommend this to a friendMoto G Play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very heavy, no manuel comes with it, very disappointed
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MotoGPlay,
We valued your inputs and we'll relay this message to the team. As for the manual, there is a quick guide that came with the phone. In case you have more concern, please do send us an email at supportforums@motorola.com and we'll be happy to help. - Frank
easy-to-use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a quick replacement smart phone, easy-to-use, and cost
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi sup17dan, Thank you for going the extra mile to support Motorola. If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en - Mike
Buyer beware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was doing weird things on the same day of purchase. The screen often goes black when I'm watching YouTube. My pictures are pixilated. The sound is aweful. The only reason I did y return it was because of the restocking fee that would occur if I returned it. Aweful phone and horrible customer service.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I’m really sorry for how frustrating this situation is, Dee01. As we stand behind our products, we would love to help get this sorted. Write us an email to supportforums@motorola.com. We'll be there to help. - Mike
- Cons mentioned:Slow
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very slow phone do not buy will be very disappointed
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Ponch, we appreciate you taking the time to let us know about your experience! If there’s anything we can help you with, please let us know by sending us an email to supportforums@motorola.com. We would be happy to discuss the issue at your earliest convenience. -Mary
MOTO...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't take all my phone numbers from my sim card. I'm having trouble removing items I never wanted. I hate the ring, but having trouble finding a way to change it, etc. etc. etc!!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MOTO, Thanks for bringing this to our attention and we're sorry for the inconvenience. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this phone is not user friendly at all. I wish I would not have had to change. It sends messages to spam and the voicemail feature was hard to even figure out. Just disappointed.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tamstv, We’re so sorry that your experience did not match your expectations. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com and tell us more details. We'll be assisting you from there. -Rizza
- Cons mentioned:Slow
No
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is only temporary for anyone who buys it. It's slow and laggy. Doesn't work properly half the time.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .This is not typical, Courtnie and I can relate to your sentiments. We'd like to ensure that you receive the service you deserve. We stand by our phones and we'd like to look into this deeper. Please email us at supportforums@motorola.com for us to further assist you. Kindly refer to this link in your email, we'll surely help you from there. - Mike
- Cons mentioned:Slow
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and bad. I would not recommend this phone to someone I didn't like
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Marknlr1, Sorry to hear your phone performs slow. We want to take a look at this to see what's causing this. We stand by our phones. We'd like to know more details. Write us an email at supportforums@motorola.com. -Jess