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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 940 reviews
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter. I was afraid that it was not enough for the use that she would give it, but for the moment she is very happy. good screen, camera, and sound

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    MOTO G Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with my Moto G Play (2021) 32GB Memory (Unlocked) Misty Blue. It's easy to use and fast. So far so good. I would like to give Alley a compliment. She came right over when I needed help. She answered all my questions. Very professional and knowledgeable. i will look for her next time I buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GrammaCarol, We are happy to hear you had a positive experience using our Moto G Play phone and glad that you had a smooth transaction with a BestBuy representative. If you have some time, you may want to take a look at our Moto G Play community here:  https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Pretty decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get what you paid for, pretty decent overall did everything my pixel 5 did just isn't very fast when multiple apps are open but other than that pretty solid temporary phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent choice for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an emergency while I was able to get my hands on my newer iPhone. Let me tell you I was ready to stop hunting for the iPhone and stick with Motorola. Beautiful pictures easy navigation and extra features such as split screen the iPhone does not have

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Islady. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you are interested, you can be a part of our official Moto G Play (2021) community page here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Solid phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone. Big screen. Does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Costumer comment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That phone is so nice beautiful good style like that phone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone for the price paid for this.It is amazing to see such a nice performance with less specs and Low price. Navigation is so smooth very fluid.Opening of apps is good enough.I expected to have Lag but I am speech less with such nice perfomance

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    I love my MOTO!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Moto G Play 2021 cell phone. It was a great price! Previously I had a Moto G Power - they both are quite similar. I probably will only ever buy Motorola products when buying a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mid tier phone.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget phone. Was purchased for a quick replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience! Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a godsend because my other phone broke and I needed a replacement quickly. The assistant at the store was so kind and attentive. She made the process really easy and gave me peace of mind by describing the return policy and giving warranty options. I am definitely coming back to Best buy and would like to give a compliment to the assistant that helped me that day. Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The main selling point is the battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also can’t believe how long the battery life lasts. With my previous phone, I would have to use my external battery pack every day as the battery could never keep up with the intensive use I put it through. Now, the battery level only falls to around 50% after a full day of heavy use. Outstanding.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with phone. Wish it had a stylus but that is the only drawback to the phone I have found besides the lack of memory. I went from a Blu phone to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display and camera quality is good. Better price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Moto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to maneuver apps and still can't locate voicemail. overall the phone is ok. the price was affordable. I do prefer Samsung. Customer service was good.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I'm sorry to learn that you are having difficulties using the Moto G Play (2021). We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. - Mike MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hello moto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best if not the best phone I ever had for this price. Only down side was the store didn't have any accessories for this phone since it was so new but I got what I needed off line. But so far this phone gone beyond my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Usability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Reasonble price and very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone screen wide enough, for videos and gaming

    I would recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 4 out of 5 stars

    Pretty good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an unlocked phone, that was in excellent shape when purchased. It is logical to use as well as was easy to set up. It is not super intuitive, but works well on all functions.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi bassettmom,

      We appreciate that you have one of our products and we're happy that you're satisfied with your purchase. Please do not hesitate to reach out to us at supportorums@motorola.com if you have any concerns. We'll be happy to assist you. - Frank MotorolaMobility

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my FIRST store bought phone. I LOVE it. Easy to work. And everything works on it. Best thing I have dne lately. A very kind assistant hooked it a up and his name is Jeff. Really appreciate his time and patience. Thank you Best Buy!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sillyoldwoman, We're glad to see that you are enjoying your phone and everything works for you. Glad that you had a smooth transaction with BestBuy. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is well built, big, and snappy! Bought this for my son. The Screen is big! The Battery lasts a long time. It does not feel cheap at all.

    I would recommend this to a friend