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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 940 reviews
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone fit the budget we had set for our daughter and it has just enough memory so that she can still play her games and have room for her pictures and videos.She was very satisfied with the camera quality.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Good burner phone for travelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this an excellent phone. I bought a Smsung phone for my mother at the same time that was twice the price and I actually preferred this one. It hasn't got a lot of memory but the phone performs well. I basically use the phone as a glorified hotspot when I travel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot cheaper!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Samsung user for a number of years (version 4, 5, 7 and 10) and I have tried the iPhone X but I'm just not an iPhone person. My first cell phone was a Motorola. While being an Android phone, it's just as easy to use as the Samsung and a lot cheaper!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto G Play, Great or OK?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not impressed, and not unhappy, but not happy, either. Just satisfied. It seems fine (Have had it about a month). I like the G6 MUCH more, but of course those aren't sold anymore. It's hard to describe why it's not "awesome." I'm an easy guy, good with electronics, OK with gadgets. But I'm NOT into using a bunch of apps and doing many different things with my phone. The screens of ALL phones are simply too small for me to enjoy much of anything. Tablets are better. Home, desktop computers are best, for me. Big screen monitor, keyboard, mouse... So for me, a phone is mainly used for phone calls, texting, and, when on the road, Google maps or search (ie. for restaurant or something).

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Rating Moto G Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, really clear picture. It was a little hard to figure out how to use the camera. Very easy to put contacts in. Easy to set up voicemail. I'm having a difficult time learning how to text. I'm going to Verizon tomorrow so they can show me. This is the best cell phone I've owned!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This isn’t the phone you're looking for. Jedi wave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great phone. The UI was buggy and stopped working after only 2 years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    n/a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this phone, camera is good, size is right, i recommend this phone. clear sound everything is right where you can find them. the only thing i find is how to move thru setting.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Motorola Moto G Play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the finest mobile cellular phones I have bought in the last five years . I was quite impressed with the quality pictures produced by the camera . Motorola has always produced quality products which has earned my lifetime endorsement and support .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kenny, We appreciate you taking your time to give us positive feedback. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Personal phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to myself...it has been very reliable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Airconditioner. We're happy to see that this phone meets your expectation and you're satisfied with your purchase. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone - I am still learning all the things it does. The clarity of text is very good and pictures are excellent. It is almost not fair of me to review this Moto G Play as I had a 4 year old Moto and the comparison is beyond belief! So very happy with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool very nice phone for people it works veryy good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, Human224. Glad that you're satisfied with the phone's features. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Good basic phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy uncomplicated serves its purpose And up-to-date.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EZ2Do, thank you for taking the time to share your wonderful experience with us. Thank you for putting your trust in us, Motorola Mobility. We're here to help you if you have any concerns regarding your Motorola device. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love that Moto!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is terrific much faster than old phone, camera is so clear! I am very happy with the color produced by camera. I use my phone to zoom meetings and the sound on zoom is so much louder and clearer than the LG phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with current features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my tween daughter and she really likes it. She says it's easy to use, very current, and has features she likes. The battery holds up well and it has double the storage her old phone had. It was easy to get a cute and inexpensive phone case and screen protector for it off of Amazon as well. I would recommend this if you need a phone for yourself or your tween. We like that we could use it with any carrier too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfet phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice phone,the best part is its battery life.I bought it for my daughter,she broke her old phone which was also motorola. Nice phone the only thing is doesn't support wire less charging which is disappointing

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nitpan, Thanks for purchasing this phone! Glad that you purchased it for your daughter and gave us a positive rating. If you're interested, you may want to check our G Play 2021 community here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. Love to have you there. -Jess MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A wonderful phone Best Buy sells at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful phone that Best Buy is selling at a great low price. The Motorola Moto G Play has many great features and with 32GB of Memory it stands up with the best.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like this phone, never had a Motorola before, i dont know what i was missing out on till now! the battery life on this phone is excellent! and its water resistant which helps since im accident prone! its easy to use and would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unlocked Phone for AT&T

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked phone. We bought for my son in the military and buy minutes by month. Camp Pendleton Verizon service is not good and we had to get an AT&T phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great budget Android

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These for the price are a no brainer. They work great, are fast and work with almost any network in the US. They also work internationally with many carriers since our folks travel abroad. Don't expect a flagship phone and you will be satisfied.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, MrStewart77. Glad that you bought one of our phones and we appreciate your support and love for our products. If you would like, you could join your fellow users on our official Moto G Play community page here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    This Budget Phone is Just What I Wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice budget Android based phone. I am currently using it with Mint Mobile service and it works great. I am impressed with the camera quality, which has been my biggest surprise with this phone.

    I would recommend this to a friend