Customer Ratings & Reviews

Hi PatrickM, We're happy to hear the phone size is just right for you and that you find it easy to navigate. We hope you continue to enjoy your Motorola experience. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi THut007, We're delighted to hear that you had a smooth experience getting your new phone hooked up to your existing phone plan. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your positive review! We're glad to hear you're happy with the phone. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi AndreatomasaF, We're happy to hear you had a great experience with our customer service team. Regarding the restocking fee, since your purchase and return were handled through Walmart, we recommend reaching out to their customer support directly for any concerns related to refund policies or restocking charges. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi KathyH, Thank you for sharing your experience! We're glad to hear that the young man who assisted you was kind and polite. Providing excellent support is very important to us. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your positive feedback, CarolynC. We're glad you found great value in your purchase, a perfect choice for a beginner's phone. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi KathleenB, Thank you for the kind words! We’re so happy to hear you had a great experience with us and that our team made your shopping easy and enjoyable. We truly appreciate your recommendation and can’t wait to welcome you back for your next visit! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your positive feedback, Nebrito. We’re glad to hear the phone meets your needs for a simple, usable device, especially for use in Mexico. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for the wonderful feedback! We're absolutely delighted to hear that your purchase has been a life-changing experience, that’s exactly the kind of impact we hope our products can have. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Thank you for your positive feedback, GonzaloS. We're thrilled to hear that you're impressed with the quality and value of the phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi SandeepC, Thank you for the recommendation! We're glad to hear you're enjoying your device and finding great value for the price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi Godsgal2020, Thank you for your feedback. We're glad the phones are working for your current needs, and we appreciate your understanding. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi JosephV, Thank you for your feedback. We're glad to hear you're enjoying the phone and find it to be a great value with ample storage. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi Jenny, Thank you for your feedback! We're happy to hear you find the phone a great gift option, especially at this price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi! Thanks so much for the kind words. We’re glad our team could help, even with the screen protector! We appreciate your feedback and are here anytime you need assistance. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi Ernesto, Thank you for sharing your experience. We’re glad to hear the phone is serving your work needs, but we’re sorry to hear about the slow startup and app performance. That’s not the experience we aim for.
Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable, and try the recommended steps there. Let us know if this helps by sending us an email at [email protected]. -Mitch

Thank you for sharing your feedback! We're glad to hear that the phone meets your needs for your mom, even if it's more on the basic side. Sometimes a simpler phone with solid functionality is exactly what’s needed, and we’re happy that it works just fine for her. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Thank you for the great feedback, OlgaM. We're so glad to hear you're enjoying the performance and value of your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

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Gracias por tus excelentes comentarios, OlgaM. Nos alegra mucho saber que disfrutas del rendimiento y la calidad de tu teléfono. Puedes unirte a nuestra comunidad en línea si quieres saber más sobre las emocionantes funciones de nuestros dispositivos: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Awesome, Thank you so much for your kind words! We're truly honored to be part of such a meaningful gift. It's wonderful to hear that your mom is enjoying her new phone. We appreciate you choosing Motorola and being part of our community! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for sharing your experience, Everest. We’re so happy to hear that your brother is enjoying his new phone, and it’s great to know that he’s pleased with it. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch