Customer Ratings & Reviews

Hi Oak566, We're so happy to hear that your daughter loves her new phone! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi JoeW, thank you for your feedback. We're sorry to hear you're experiencing issues with text messaging, especially when receiving messages from iPhone users. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Hi, colonialdame! Thank you for bringing this to our attention. According to our carrier compatibility chart, this device is compatible with Spectrum. You can find the details on the chart here: https://en-us.support.motorola.com/app/answers/detail/a_id/177739/~/carrier-compatibility-%7C-moto-g-play-2024. We also invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Nate

That’s awesome, Moemoe. Nothing better than a gift that’s truly appreciated. We’re so glad they like it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. Thank you so much for choosing Motorola! - Mitch

Thank you for your feedback, ChrisV. We appreciate you letting us know that things are working well for talking, texting, and using the internet. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Elle

Thank you for your positive feedback! We're thrilled to hear you're happy with the Moto G Play 2024. It’s great to know you found it to be a high-quality, budget-friendly option. We appreciate your recommendation and hope it continues to meet your needs. If you ever need any help or tips, feel free to reach out at: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Aria

Thank you for your kind words, YacoubMeilik. We're thrilled to hear that you had a great experience at our store. Your recommendation means a lot to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi ZoeT, We’re sorry to hear that your experience with the phone hasn’t met your expectations. We appreciate your detailed feedback about the user interface, sound, and display—it helps us improve future devices. While it may not have suited your needs, we hope it can still serve well as a simple device for someone just starting out with a smartphone. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Hi Real, We're sorry to hear that the device hasn’t met your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Kylee

Hi SaraS, We're glad to hear your phone is working great for calls and texts! Thanks for sharing your feedback and for choosing us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Masafi, Thank you for your continued trust in Motorola! We’re so glad to hear that you’ve been satisfied with the quality and value of our products over the years. Your loyalty means a lot to us! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi JosephS, We’re sorry to hear the performance isn’t quite what you expected, but we’re glad overall you’re finding the Moto G Play 2024 to be a good phone. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent problems. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Hi Michael, We're so glad to hear your phone is working well for your travels! The unlocked feature is definitely a great advantage for staying connected worldwide. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your kind words, MinhL. We're so glad to hear you're satisfied with your purchase and enjoying your phone. Your satisfaction means the world to us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for sharing your positive feedback, KaramoS. We're so glad your friend loved the phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Thank you for sharing your positive feedback, Rishab. We're so glad to hear that you loved the phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi JeannieB, We’re glad to hear that you found the price to be a great value, especially for someone who is tough on their phones. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your kind words, JonH. We're so happy to hear that you're satisfied with both the customer service and your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi AnthonyM, Thank you for the great feedback! We’re glad to hear you’re enjoying your phone and that the camera and budget-friendly value are meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi RazaM, We're thrilled to hear that you're happy with the product and that it meets your expectations. Your satisfaction is important to us, and we're glad to have delivered a great experience. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch