Customer Ratings & Reviews

Wow, it's fantastic to hear that you consider our Moto G Play 2024 to be an excellent smartphone, and thanks for loving its whole technology. You may want to visit our official Motorola community page for Moto owners here:https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. - Aria

Thank you for sharing your experience, we're really sorry to hear that things haven't gone smoothly. It sounds frustrating to deal with constant notifications and interruptions, and we understand how that can make the phone hard to use. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Hi JanineC, We’re thrilled that the active emojis are bringing so much joy to your son. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Mollik, I’m sorry to hear the phone is running slowly — I know how frustrating that can be. Even without downloading new apps. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Greetings, MarthaR. We're glad to hear that your Moto G Play 2024 is essential for you. In another part, we apologize for failing to satisfy your expectations with its performance. We are looking into your concerns and would like to make things right. Please contact us at supportforums@motorola.com so that we may assist you. - Aria

Hi JohnT, We’re sorry to hear about your experience with Best Buy and AT&T. We understand how frustrating it can be when a phone cannot be activated, and a restocking fee is applied. While we don’t control retailer policies, we appreciate your feedback and hope your next experience with a Motorola device is smoother. -Mitch

Hi NaomiB, We’re sorry to hear you’re experiencing slowness and difficulty connecting to your Google account. Slow performance can sometimes be caused by too many apps running in the background, so we recommend using your recent apps button to close apps you’re not using. It’s also a good practice to restart your device every 2–3 days to clear memory and buffers. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. For further assistance, kindly send us details at supportforums@motorola.com, and we will be happy to help. -Mitch

Hi atleast4char, Thank you for sharing your thoughts. We understand that while the phone may not be the fastest on the market, its affordability and solid performance make it a good choice, especially if you prefer a simpler experience without many apps. If you like, you can be a part of our official Moto G Play 2024 community page here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Iza

Hi MyleneS, We're thrilled to hear that you're impressed with our phone. We designed it with convenience and versatility in mind, so it's great to know it's living up to those expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your feedback, Curt. We're glad to hear you're enjoying the basic functionality and affordability of our phones. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi AidanS, We're glad to hear you're satisfied with the value and performance of your Motorola phone. It's great to know that it’s been working smoothly for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your feedback! We're glad to hear that the phone is working well for your international needs. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi FabreonaG, Thank you so much for your fantastic feedback and your enthusiasm for our products! We're thrilled to hear that you love them. Your support means a lot to us, and we're grateful for your five-star rating! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Bobbi, We’re sorry to hear about your experience with your phone. It’s never our intention for any customer to feel frustrated or dissatisfied, and we appreciate you taking the time to share your honest feedback. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com, and we'll assist you from there. -Mitch

Hi LindaS, We're glad to hear the extra storage is working out for you! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your feedback, MiriamestherL. We're glad to hear you're happy with both the value and quality of the phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for choosing us, Reese. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto G Play 2024 community page here:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Iza

Hi DeannaP, It sounds like you’ve found a great fit for your son with this phone. If you or he have any questions or need tips on how to make the most of the phone’s features, you may join our official Moto G Play 2024 community here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Iza

Thanks for your feedback! We're glad you found it good for the price and appreciate your note on the memory capacity. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi Elisabet, We’re sorry to hear about your experience with your purchase and the service at Best Buy. We’ll be sure to relay your feedback to Best Buy for their awareness. We appreciate you sharing your experience with us and understand your frustration. -Mitch