Customer Ratings & Reviews
- Model:
- PB0C0007US
- SKU:
- 6568429
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the moto g play 2024 64GB (Unlocked) favorably, especially noting its overall performance, camera quality, and battery life. Many find it easy to use and appreciate the screen size. The only concern mentioned by some customers is the storage capacity.
This summary was generated by AI based on customer reviews.
It's alright
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean, it's alright. I'm not a fan of Androids, I just used it for a few days until I got an iPhone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SurayemM, Thank you for sharing your experience. We understand that switching platforms can take some getting used to, and we appreciate you giving our device a try. If you have any questions about using Motorola phones or features in the future, our support team is always available at supportforums@motorola.com. -Mitch
great phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for my son, you have everthing you need in phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CarlosV, We're glad to hear that our phone is a great fit for your son and meets all his needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Good phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone good phone good phone good phone ¡!¡!!!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your enthusiastic feedback, CarlosS. We're thrilled to hear that you're enjoying your phone so much. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Bestbuy find anyway to scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I noticed that this is the exact same phone that target boost mobile and all of the other store sale. They charged almost 3 times the price and when I took it back to the store, product was never open taken out of the box or anything they charged me like $35 for a restock fee Insane yeah I won’t be buying any technology or anything from them if I’m not 150 thousand percent sure that I will be need it, and I watched a girl do the “”restock she literally looked at it looked at the SIM card and put it back. That is what you’re charging me $35 for that is insane.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NiqueB, We're really sorry to hear about your experience with the return and restocking fee. While we don’t control the policies of individual retailers, we understand how frustrating it can be to be charged a significant fee, especially for an unopened product. We appreciate you bringing this to our attention, and we’ll make sure to share this feedback internally. -Carlos
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful phone. Nice pixel, I will recommend this
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Brunie, We're thrilled to hear that you're enjoying your phone and that you find the pixel quality to be nice. Your recommendation means a lot to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Kept turning off on own
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was fine until it started turning off by itself. I must say that Motorola did try their best. However, I had to return the phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Alanaek, We're sorry to hear you had to return the phone. We're always looking for improvements and we appreciate your feedback on our products, we'll relay the message to the team. Hope you can give us another chance in the future. -Mitch
Ok phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a ok phone. Im having problems connecting it with my provider and my hotspot dosent work
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SaulG, We're sorry to hear you're having trouble with connectivity. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
I have battery problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 5 months after starting battery charging problems I buy feb 2025 Now charge only 5 % that’s it. What should I do.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ShialeshkumarP, We’re sorry to hear about the battery and charging problems you’re experiencing. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Terrible Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I searched in the Best Buy app for "esim phone unlocked". This was the third one in the list, at a good price, so I bought it online. It turns out that it doesn't have an esim. I should have done my own research. I know that because the first thing that I heard after I mentioned it to the sales person was "You should have done your own research". I explained that clearly I was wrong, but I did not think it unreasonable for the third product in a search to meet the criteria of the search. He countered with "If you type google into the search it will give you TVs, phones lots of different things. You need to do your own research". There wasn't really any reasoning with him, so I left.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry to hear about your experience! It’s understandable to expect accurate search results when shopping. We appreciate your feedback and hope you find the right device that fits your needs! -Carlos
Product overview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done. Processing is a bit slower compared to the iPhone I had. But it's manageable.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, JordanT. We're sorry to hear that the processing speed hasn’t been meeting your expectations. We understand how important it is to have a device that operates smoothly and efficiently. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
- Pros mentioned:Overall performance
Loved it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good for the cost,also the mobile itself is a gem for its performance
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Srikar, Thank you so much for your kind words! We're thrilled to hear you're enjoying your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Lying to make a sale
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was lied to I was sold a used phone when I was told they just had opened the box but it had not been used so I'm not impressed
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Annie, We’re very sorry to hear about your experience. Receiving a phone that was used rather than just opened is certainly not the service we aim to provide. We recommend contacting BestBuy to further assist you with the device. -Carlos
not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen breaks super easy, even with a case and a screen protector.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SarahB, We're truly sorry to hear about your experience. That’s definitely not what we want for our customers. A fall, even a short one, can sometimes cause internal damage depending on the impact. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Kylee
Lies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing wrong with the phone. When i was shopping online i asked your customer services if i was able to use Spectrum cell service on this phone and was told yes. Well surprise it is not compatible. Bought this phone for my father and wasnt able to get him service on my Spectrum account.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MelissaP, We apologize for the inconvenience you've experienced.
We have reviewed your concern regarding the Moto G Play 2024, and we can confirm that this phone is indeed compatible with Spectrum when used as an unlocked device. For your reference, you can verify the carrier compatibility at the following link: https://www.motorola.com/us/carrier-compatibility. We recommend contacting BebtBuy for assistance with your purchase and activation concern. They can help ensure that the device is set up correctly with your Spectrum account. -Mitch
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good I didn’t like the phone though the price is ok
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Abeee, We’re sorry to hear that the phone did not meet your expectations. We understand that finding the right device is important, and we appreciate your feedback regarding your experience and the price. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com, and we'll be there to assist. -Mitch
won't work on cricket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no sim card said unlock can't put it on cricket got it for my 6 year old grandson turns off all the time have to restart.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Izzy, We’re sorry to hear about the issues you’re experiencing with your Motorola phone. It sounds like there may be a network or activation problem, especially if it’s showing “no SIM card” and won’t work with Cricket. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Overpriced outdated, and flimsy phone.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $109, this phone isn't even 5G. When I bought it I asked about buying an Otter box or another protective case. Best Buy didn't have any, and could not tell me where to find them. Next day the phone fell off the bed and shattered the screen. Ive had my old phones survive this many times. I told Best Buy, but they just said it's my fault for not buying an an Otter box!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NtechN, We're sorry to hear about your experience and understand how frustrating this must be. Regarding your feedback on 5G support and protection options, we appreciate you bringing this to our attention. As for the screen damage, we know how upsetting it is when an accident like this happens so soon after purchase. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. If you have questions write us an email at supportforums@motorola.com. -Mitch
My Disappointment in my phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very low grade phone. I really don't like it but it's what you had that was compatible to my phone. Also I'm hurt because I lost all of my pictures. They were not transferred as promised
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LeliaM, We're sorry to hear that your experience hasn’t met your expectations. We understand how important your phone choice is, and losing pictures can be incredibly frustrating. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
much improvement needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little bit slower piece worth buying samsung worth that price
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RAJEEVG, Thank you for your feedback. We understand that performance expectations vary, and while some users may prefer Samsung devices, many appreciate the value and features our phone offers at its price point. You can join our official community page if you would like to know more about tips to help optimize your device’s speed and performance of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos
Moto G play 2024
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great phone just the battery is not that great for a 5000 milliampere hours battery.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback with us, JackBarbs! We appreciate your perspective on the battery performance of the Moto G Play. We apologize for any inconvenience this may have caused.
To help optimize your battery life, here are some useful tips you can try: https://en-us.support.motorola.com/app/answers/detail/a_id/177413/~/tips-to-extend-the-battery-life---moto-g-play-%282024%29. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Elle