Customer Ratings & Reviews
- Model:
- PB0C0007US
- SKU:
- 6568429
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the moto g play 2024 64GB (Unlocked) favorably, especially noting its overall performance, camera quality, and battery life. Many find it easy to use and appreciate the screen size. The only concern mentioned by some customers is the storage capacity.
This summary was generated by AI based on customer reviews.
Why no sim card
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this phone and it did not have a sim card. Without a sim card can't use the phone. I wouldn't waste the money I would not purchase it sgain
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BethC, We’re sorry for any confusion. Based on Best Buy’s product description, the phone is sold without a SIM card. Most carriers provide a SIM card when you activate service, or you can purchase one separately. We recommend checking with your carrier for the best option. -Mitch
Verry bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad item you have , he doesn't work properly, it's ne be returned
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AndreN, We're sorry to hear about your experience. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Wonky MotiG 2024
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had it a couple days. It would turn black when texting and also play music from Utube while I was texting on FB.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LaurenSanders, we're sorry to hear that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Nate
Doesn't work as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it overseas it wouldn't work. Doesn't even g have French language. Came back from my trip Best Buy wouldn't refund me and take it back because it's past 14 days. Was it my fault I was overseas? Is that how you reward loyalty?
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Lionel, we are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products, and we want to make things right. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Bad phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't even holding my phone and it sent messages to one of my contacts
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ElviraR, We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to investigate your feedback further. Write to us at supportforums@motorola.com. We'll be there to help. -Carlos
Not Compatible with Cellphone Plan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return as it was not compatible with Xfinity Mobile.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback regarding the Moto G Play (2024). We're sorry to hear that you had to return the phone due to a compatibility concern with Xfinity Mobile. We recommend checking with your carrier for compatibility details before making a purchase. If you have any further questions or need assistance, please feel free to reach out. We're here to help! -Aria
Wish I could give honest review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant yet review the phone. I purchased it through Best Buy over the phone and the salesman was dishonest in its features and has held me up in ability to use it!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for reaching out to us, LorettaB. We're sorry to hear about your experience with the purchase of your phone from Best Buy. To assist you further, please provide us with more details about the concern you're facing so we can address them promptly. Please email us at supportforums@motorola.com for us to further assist you. -Mitch
Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was wrong charging cable in the box and few dents here and there
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi FarazJ, We apologize for the inconvenience you're experiencing with your recent purchase. Regarding the incorrect charging cable and the dents you mentioned, since the product was purchased through BestBuy, we recommend contacting their customer support team directly. They will be able to assist you with returns, exchanges, or any other concerns related to the product's condition. -Mitch
I was sold a different phone from what I’ve paid f
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sold me a one sim phone when I asked for a 2 sim phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jose, we're sorry to hear about the experience you had on your recent purchase. We would like to verify if you have already reached out to your point of sale to be assisted further on this matter. If not, we highly encourage you to do so as they are in the best position to provide you with the appropriate assistance. Should you have any further questions or concerns, please don't hesitate to contact us at supportforums@motorola.com.
- Pros mentioned:Battery life, Camera quality
Good battery for food price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well for what it costs. Decent camera. Good battery and sufficient storage. I have several apps and hours of music downloaded.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello EvanP, We’re happy to hear your phone is giving you reliable performance with good battery life, storage, and camera quality. Thank you for sharing your experience and for choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
- Pros mentioned:Overall performance
Performance better than expected for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Galaxy S23 ultra stopped working while I was on vacation and I needed an inexpensive phone that I could use for the time being before I could replace my Galaxy. I was pleasantly surprised how well the moto g play performs since I just came off a high phone. I would recommend the moto G play to anyone who wants a phone that just works for the price or like in my situation have a backup phone when your current one stops working.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for sharing your experience, JohnnyR. We're glad to hear that the Moto G Play phone exceeded your expectations and served you well during an unexpected situation. It's great to know it delivered reliable performance when you needed it most, that's exactly what we aim for. We truly appreciate your recommendation. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
- Pros mentioned:Overall performance
Excellent phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I am completely recommend it to anyone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi IsabelB, Thank you for sharing your experience. We’re glad to hear the device has been working well for you. Your recommendation means a lot, and we’re always here if you ever need assistance. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
- Pros mentioned:Overall performance
Joseph C.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an older guy, I just use a basic phone. The Motorolla Moto G-Play is a well functioning item for my needs, and is ' so far ' serving me well.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JosephC, Thank you for sharing your experience! We’re glad to hear the Moto G Play is meeting your needs and serving you well. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
- Pros mentioned:Camera quality
What an awesome Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought mine today. Bought as a phone to carry when hiking vs my primary.Was not expecting much, but out performs every phone I ever owned. Speakers are outstanding pictures are breathtaking.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi HowardV, Thank you for the amazing feedback! We’re so glad to hear your new Motorola phone exceeded expectations, especially for your hiking adventures. It’s great to know the speakers and camera are delivering such a fantastic experience! Welcome to the Moto family, and happy trails! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
- Pros mentioned:Overall performance
Satisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is awesome and the customer service at the dadeland store was superb...
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JuanM, We’re thrilled to hear you’re enjoying your phone and had a superb experience at the Dadeland store! Thank you for choosing Motorola and sharing your feedback. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
- Pros mentioned:Screen size
MOTO g play 2024
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Moto 2021. It was very heavy. It hurt my hand to grip it. I bought this new model because it had twice as much memory. I loved that it was so much lighter. The displays are bigger. Easy to use. I really can't review battery life because I've only used it for a couple of days. Haven't used the camera yet.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, TiannaG. We’re glad to hear that the lighter design, increased memory, and bigger displays are making your experience more enjoyable. We hope you continue to love your new phone as you explore its features. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
- Pros mentioned:Overall performance
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone works great would recommend to everybody
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AlbertB, Thank you for your positive feedback! It’s fantastic to hear that the phone works great for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Kylee
- Pros mentioned:Overall performance
Moto g
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola Moto is working great for me enjoying all the new features thank you so much.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .That’s fantastic to hear, MichaelL. We’re so glad you’re enjoying your phone and all its features. Thank you for being a part of the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
- Pros mentioned:Camera quality
Beautiful moto g play 2024
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful sapphire blue. With a very bright screen. 2 speakers Dolby Atmos sound.incredible signal strengths cause Motorola made radios and satelites
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi User370301, We're glad you're enjoying the stunning sapphire blue color and vibrant screen of your phone. The Dolby Atmos sound and strong signal strength are indeed key features that enhance your overall experience. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
- Pros mentioned:Camera quality
Annoying Charging Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone would be awesome at this price if it would charge properly. The same issue described by others. It will not charge unless it is restarted or charged while powered down. I replaced my 2021 Moto Play with this device, it is faster, has more storage and a better camera than the 2021. It supports 15 Watt charging but the brick must be purchased separately, it comes with a cord only. I wish I could recommend this phone but with the charging issues, I can't.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for leaving review, 76Hornet76. We are so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch