Customer Ratings & Reviews

Hi HowardV, Thank you for the amazing feedback! We’re so glad to hear your new Motorola phone exceeded expectations, especially for your hiking adventures. It’s great to know the speakers and camera are delivering such a fantastic experience! Welcome to the Moto family, and happy trails! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for sharing your feedback, TiannaG. We’re glad to hear that the lighter design, increased memory, and bigger displays are making your experience more enjoyable. We hope you continue to love your new phone as you explore its features. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi JuanM, We’re thrilled to hear you’re enjoying your phone and had a superb experience at the Dadeland store! Thank you for choosing Motorola and sharing your feedback. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi AlbertB, Thank you for your positive feedback! It’s fantastic to hear that the phone works great for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Kylee

That’s fantastic to hear, MichaelL. We’re so glad you’re enjoying your phone and all its features. Thank you for being a part of the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi User370301, We're glad you're enjoying the stunning sapphire blue color and vibrant screen of your phone. The Dolby Atmos sound and strong signal strength are indeed key features that enhance your overall experience. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for leaving review, 76Hornet76. We are so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch

Thank you for your positive feedback on our Motorola cell phone, TiagoM. We're delighted to hear that you find it to be an excellent device, especially considering its price point. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi Jose, Thank you for sharing your honest feedback and for choosing Motorola. We’re glad to hear the phone meets your overall needs and offers good value. We're sorry to hear the camera quality didn’t meet your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be glad to help. -Mitch

Hi AnnO! Thank you for sharing your positive feedback with us. We’re glad you were satisfied with your recent purchase. Please follow us on our official community page to stay updated on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. - Nate

Hi EleniW, Thank you for sharing your feedback. We hope the recipient is enjoying their new Motorola phone, and maybe you’ll get a chance to explore its features in the future. We appreciate you being part of the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hello DonaldH, we appreciate you taking the time to share your positive experience. Don't hesitate to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Ythan

Thank you for sharing your feedback, NitignaP. We're sorry to hear that our device did not meet your expectations. We understand how important it is to find the right phone for your needs. Since this involves availability and purchase options, we recommend contacting the seller, Best Buy, directly for further guidance on alternatives or other devices that may suit your preferences. -Mitch

Hi SueLewis, I’m really sorry to hear about the trouble you’ve had with your Motorola phone. I appreciate you bringing this to our attention. For future reference, you can check our carrier compatibility page here: https://en-us.support.motorola.com/app/answers/detail/a_id/177739/~/carrier-compatibility-%7C-moto-g-play-2024.

We hope you might consider us again in the future. If you need any further assistance, feel free to reach out. -Elle

Hi Xfinitysux, we're sorry to hear that you were upset on your recent purchase. This is not the experience we want you to have. We would like to verify if you have already reached out to your point of sale to be assisted further on this matter. If not, we highly encourage you to do so as they are in the best position to provide you with the appropriate assistance. Should you have any further questions or concerns, please don't hesitate to contact us at [email protected]. -Nate

Hi Katty, we apologize for the inconvenience you experienced with our phones. Rest assured, we are committed to resolving the concern. To address the battery problem, let's perform a battery calibration using the steps outlined in the following link: https://en-us.support.motorola.com/app/answers/detail/a_id/136836/~/battery-calibration. For any other concerns, please reach out to us via email at [email protected]. -Ythan