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Customer Ratings & Reviews

Your price for this item is $179.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1434 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Moto G Plus (5th Gen) for its affordability, especially during the holiday season. They are also impressed with the camera quality and the excellent battery life. The phone's storage capacity and unlocked status are also well-received. However, some customers have expressed concerns about the lack of NFC, which limits the use of Android Pay, and the speaker volume, which they find inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Battery life, Speed
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great phone for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto G5 is a great phone for the price. Now is it as good as the top of the line phones? No. But it is less than half the price and for me, it does everything I need. The fingerprint scanner works well, and I really like that. The display is better than I expected. It runs a fairly straightforward version of Android. It is fast and very rarely lags. And battery lasts more than 1 day with some pretty heavy use, while the turbocharger works really well. The only thing that I am not thrilled with is the volume level, but that isn't the end of the world. Great phone, great price. Exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Quality of a more expensive phone for a the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Moto G 3rd generation and liked it, although it had some limitations. I am not the type of person to buy a $700 phone, so when it came time to get a new phone, I considered the latest Moto G as the cost and features were appropriate for what I was looking for in a smart phone, and I was already familiar with the Motorola interface. This phone is quite an improvement on my Previous Moto G, in that it is faster, has MUCH more storage (64 GB), the camera is better, and provides more options for handling notifications as compared to my previous Moto G. The screen is also bigger. I would prefer the max volume to be a little louder, especially on speaker phone, and there is about a one or two second delay when switching to the speaker phone when on a call. But that is about the only thing I don't like about this phone. When I first got the phone, it required me to install a bunch of System Software updates. I was hesitant about this, because I've had problems in the past upgrading to a new version of Android. However, these were just security updates, not full OS updates. The updates went smoothly, and had no adverse impact on the performance of my phone. I give this one a thumbs up.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Quite Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than I assumed it would be, which was a good thing! I didn't want a small tablet sized phone. Love the quality of photos it takes. Only downside so far is the volume while on the phone. It doesn't quite go loud enough for busy places. I find myself needing to put it on speaker, which in some places I can't do.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is nice overall. Easy to use. The volume is not loud enough and camera needs improvement

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Wouldn't buy it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is to low on it. Camera takes awful pictures. But it is a tough phone, I have dropped mine on pavement, rocks, and a few other places . It is still in one piece and not a scratch. And I don't have a case or screen cover. That's the best part about it.

    No, I would not recommend this to a friend