Customer Ratings & Reviews

The camera lens broke inside my jeans front pocket!!

Overall I don't feel this phone is nearly as good as it should have been. I am not comparing it to flagship devices either. It locks up routinely and most widgets on the home screen stop working after a period of time. I have to delete the widget and then replace it for me to get it to work again. Most functions that I have had little trouble with on other phones such as using Audible and Google Music etc either fail to start or stop after a number of minutes for no apparent reason. Not a good buy at any price.

I bought this cell phone for my mom, she takes care of her devices a lot. There were no drops or anything like that and it stopped working after 8 months or so but my mom never told me and by the time she did, the 1-year manufacturing warranty had passed, I was very disappointed. The camera was great and the 64GB for my mom was amazing, I am just mad it did not last that long. She has a Galaxy now and she has had it for over a year now.

To date I have problems with Bluetooth connections in vehicles - my old Samsung hooked up automatically in my truck over and over, Moto G won't do that! The Moto G won't download pictures sent in text messages! It just grinds away saying "Downloading" but nothing appears! It doesn't like Messenger but keeps wanting to use its Messages app! I like to use my smartphone for online orders, and have not had good success using PayPal with this phone. It seems like it doesn't interface data with Paypal... ! Have ended up with some duplicate orders (never happened with my Samsung)! One other minor point, my hearing aid manufacturer came out with an app to control my hearing aids with a smartphone! This worked seamlessly with my Samsung, won't work at all with the Moto G! Spent an hour with dealer's hearing aid tech on phone with hearing aid app specialist and found the Moto G phone doesn't provide the high frequency signals the hearing aids work on! So considering all these things, I have just talked myself into ordering a new phone from a service provider now that they are selling them! That will give me one place to go for phone and service provider support issues!

Ive just had a ton of problems with mine. Pretty much anything that can go wrong has. It's not major things though

The volume is to low on it. Camera takes awful pictures. But it is a tough phone, I have dropped mine on pavement, rocks, and a few other places . It is still in one piece and not a scratch. And I don't have a case or screen cover. That's the best part about it.

Cons: it is nothing reliable, WiFi and signal go out/off too often. I bought it for Uber and Lift driving, but the GPS, even with Location on/High accuracy setting, goes down all the time. In addition, Best Buy offers only 15 days return policy, too short to evaluate this kind of device. Pros: price, touch fingerprint sensor, Android 7.0 with thousand of applications, nice camera .

This is nowhere near as good as even a samsung 5. Its only redeeming factor is 64gig and it holds a memory card. Buy a samsung galaxy.

Cons: Lost signal very fast and in continue way. I bought it for Uber and Lift, working with my iPad at the same time with AT&T plan. iPad rarely lost signal, but this Moto G5 lost signal often in the middle of my work! oh may! In addition, maps and similar applications have not room to run properly Pros: Price, fast, memory, and last Nougat system. I am loving Android applications

This phone is great except for the camera shutter speed. It would take great photos but, only if you or the object were still, which usually isnt the case. Its very snappy responsive device, works great for my social media needs! The adroid skin is simple which I like a lot.

Phone functionality itself was decent, with some lagging based on its RAM, but the camera....that's a deal breaker. Low light or, more specific, ballet recital, lighting provides abysmal pictures. For a "dual lens" 12MP camera, this does not work well.

I had this phone till it broke-down after warranty. As long as it was working great phone. But One day, phone kept booting up. unable to install s/w. finally consulted with a phone shop. Its firmware/hardware issue. Finally gave up & bought a new one

Not sure that we like this product. It seemed to be great an have good reception in areas that other phones did nit have but no after only having it for 8 days it keeps wanting to repeatedly do the same update.

I picked these 2 phones up today and they look like a great deal, but it does not link with our bluetooth in our 2015 VW and It does not work with Verizon Cloud. I am taking them back.

Lousy outdoors, lousy clarity on volume call reception, owned Motorola b4 this is disappointed me

the Best Buy employe could NOT transfers anything from my old cell phone (bought also at Best Buy) to the new cell phone.

Although i am a loyal fan of Motorola this fan did not meet my expectations. Returned it for the Moto Z play.

Phone is heavy compared to other phones I have used. That is really the only downfall.

I like Android phones but I don't feel this one is worth the money

Slow, system updated 3times & update pops up constantly