Customer Ratings & Reviews
- Model:
- PALF0010US
- SKU:
- 6441182
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Moto G Power 2021 for its budget-friendly price, long battery life, and impressive camera. Many users appreciate its user-friendly interface and larger screen size. However, some users have concerns about its limited storage capacity, slow performance, and weight.
This summary was generated by AI based on customer reviews.
Phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound cuts out. Bluetooth stops when you get a call
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Charliebrown, Thank you for purchasing this phone and for your feedback. Sorry that your experience did not match your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Moto G 2021
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough upgrades,need more space for a new version
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate the feedback, Cortez. If you need help with your Moto G Power (2021), please email us at supportforums@motorola.com or reach out to our official community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike
Phone ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slower then last year's wish mine old one did not break
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .This is unusual for the Moto G Power (2021), Robert. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. - Mike
An ok phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works for a cheap phone and the price. Though it states 48mp on the back camera images are not very good, they tend to come out blurry. The phone is hard to see outside even on cloudy days. The phone software seems to clumsy and does freeze a lot.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I'm sorry to know that you are having this issue with your phone, Neonbaconbit. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. - Mike
Unlocked? I think not.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlocked it was supposed to be. Locked it seemed to me. My SIM card was unread , causing me return it. I was filled with remorse of my cell phone choice. I became less happy than I could have been had my phone only done that phone call thing. A sad experience that forces me to conclude it just was a mistake to accept a phone sold as unlocked that really was not. My T-Mobile SIM card was listed as among those compatible but no excitement no joy was to be. Electronic Isolation no calls to make no calls to return. A lesson to learn I don’t know, but a working phone is a necessity for me.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .That's unexpected for the Moto G Power (2021) and sorry to hear that you've returned the device. Hope you give us another chance in the future. - Mike
Aggravated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told in the store that this was a 5G phone. That this was a 2021 model and turns out it's only 4G. Gonna keep it cause I need a phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry for the misinformation. Yes, the Moto G Power (2021) is not a 5G compatible device. It only supports 4G network. - Mike
Motorola G Power
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a *fair" cell phone product for the price. Battery life is quiet poor, it doesn't even last a day, if you are actively using phone, you must recharge after a few hours. Not practical.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .That's unexpected for a brand-new Moto G Power (2021) and we’re sorry you had a bad experience, Lydia. We stand by our phones and we'd like to look into this deeper. Please email us at supportforums@motorola.com for us to further assist you. Kindly refer to this link in your email, we'll surely help you from there. - Mike
Do NOT Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.According to the Best Buy and Verizon team this phone has a faulty antenna. That means you will drop all bars and signals, including wi-fi, and be left with a useless piece of metal that only makes emergency calls. The camera is horrific. People look like little blobs of clay unless they are standing no more and no less than 6 feet away.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .That's not typical for the Moto G Power (2021) As we stand behind our products, we would love to help get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike
phone sometimes cuts in and out while talking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of people I talk to on the phone tell me I cut in and out or that the words don't make sense. It doesn't happen all of the time but it does happen a lot.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Hansen, We're sorry to know that you are having this issue with your Moto G Power 2021 phone. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
- Cons mentioned:Slow performance
Problem device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is slow and has a mind of it's own. Seems to definitely not work with other Motorola phones!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NoGood, Sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com to further assist you. Kindly use Subject: Retailer_your issue (e.g BestBuy/GPower_Slow) on your email or give this link, we'll be happy to help. -Mitch
- Cons mentioned:Durability
Second time not a love affair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I have bought, first was great, this one was awful, slow freezes all the time.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, Davedavis. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
not ideal for android developers / enthusiast
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great phone, however i got the wrong version (Verizon). if y'all want to unlock the bootloader, get the global or t mobile variant. stay far away from Verizon or AT&T & their MVNOs, for said activity is frowned upon. don't cheat yourself, spend extra money to activate later instead of activating now. congrats, now y'all know the GOLDING SECRET to avoiding the predatory sales mobile carrier trap! anywho, for the average users, disregard.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry you are having problems, JT888. Please email us at supportforums@motorola.com for further assistance at this time as we would love to help get this checked and kindly refer to this link as a reference. We'll surely help you from there. - Mike
When idle, loses connection with network
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if the phone I got is defective or its just like that, but it loses connection with the network from time to time even when sitting in one place. I moved the SIM card to my iPhone and connection was never lost. I understand its a budget phone, but not being functional at all times its unacceptable. I will return it and get something else.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Vlad, Thank you for reaching out and letting us know about your phone situation. We're sorry to know that you're facing issue with the connection. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help.
Crappy cashier pathetic product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, the cashier used my "upgrade" but didn't give me the $50 credit and I didn't notice until weeks later. Second, the phone's battery gage is all screwed up. Crappy experience with the store and the product. I don't recommend either and I'm closer to recommending against either than neutral.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SeanM, Sorry to hear you're disappointed with the service and with the phone. Regarding your phone's battery, we'd like to know more details as we stand by our phones. Write us an email at supportforums@motorola.com. -Jess
Motorola phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is as poor a quality phone as I've ever bought. The speaker went out within a month, the screen jumps around wherever whenever.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .This is unexpected for the Moto G Power (2021). As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. - Mike
Not worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone glitched so much its annoying. Plus the volume broke and i can only use it on speaker now
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Carter, We sincerely apologize for any inconvenience this may have caused. We understand how inconvenient this is for you and this should not happen. This is something we want to take a look at. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Don't buy this phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this phone. It is heavy, you can feel the vibration of sounds from a video or speaking with other, when held in the palm of your hand. The pics are are and that is why I give it a 1 star. Also, it is a problem to transfer the images from the phone to your computer. I have noticed a lot of times some of the tabs eg "to skip and ad" can very difficult to press. Too many problems, it is not worth the price.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I'm sorry to learn that you are having some difficulties with your device, Misty. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you.We'll surely help you from there. - Mike
Sufficient
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this phone because the phone I wanted wasnt available. Good for a stop gap because it was cheap.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Brian, Thank you for purchasing this phone and we appreciate your feedback. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch
- Cons mentioned:Durability
not simple
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.freezes , gliches, does what it wants and half the time dont have service randomly......
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Notsimple541, Sorry to hear you're having an issue with service. As we stand by our phones,we'd like to know more details. Write us an email at supportforums@motorola.com. -Jess
motorola
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not disturb turns on too easily; phone is bulky and not intuitive to use; do not recommend.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bonnie, We're sorry to know that you are having this issue with your Moto G Power 2021 phone. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. -Mitch