Customer Ratings & Reviews
- Model:
- PALF0010US
- SKU:
- 6441182
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Moto G Power 2021 for its budget-friendly price, long battery life, and impressive camera. Many users appreciate its user-friendly interface and larger screen size. However, some users have concerns about its limited storage capacity, slow performance, and weight.
This summary was generated by AI based on customer reviews.
tERRIBLE pHONE SO FAR!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PHONE IS NEW BUT DEFECTIVE. Moto G Power. Toolk IT TO VERIZON 3 TIMES. It kept shutting down . And from day 1 it losers all power within 8 to 12 hour period. Best Buy uy says nothing they can do. It was out of THE 14 day return period -Note* WE WERE IN SEVER 7- 11 DAY WEATHER SHUT DOWN. Suggested I return it to Motorolla. HAven't yet but trying to.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .This should not happen for a brand-new Moto G Power (2021). As we stand behind our products, we would love to help get this fixed. Please email us at supportforums@motorola.com for further assistance at this time and kindly refer to this link as a reference. We'll surely help you from there.- Mike
Moto G Power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone do not work properly. cuts people off, trouble dialing, problems after purchase - unable to return. I do not recommend this phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Classytiger, This is unexpected for our Moto G Power 2021 phone. Sorry to hear that you're having this call quality issue. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com and tell us more details. -Mitch
Too Big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was too big for me. The $45 restocking fee is crazy. Will never buy a phone here.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to write to us. We are always striving to improve our device, and when our customers share their thoughts with us we make sure to take them into consideration. If you have questions about the Restocking Fee, please direct your feedback to BestBuy. - Mike
Ms Gloria Rife
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, can’t handle this phone any longer. Can’t make it work for me, taken it back once. Plan to take back again tomorrow if I possibly can, Will purchase another IPhone. Did not use camera. Will recommend, l just don’t know how to get it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Glow, We're sorry to hear that you are not happy with your purchase and you had to return the phone. Hope you can give us another chance and if you need further information, feel free to email us at supportforums@motorola.com. We'll be there to help. -Mitch
Stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems. Awful experience and not worth the time.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I'm sorry to learn that you are having some difficulties with your device. We stand by our phones and we're glad to help investigate and get this concern sorted. Write us an email to supportforums@motorola.com. We'll be there to help. - MIke
Big let down.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Motorola. Phone would not receive text messages. Tried everything. Got another one...same thing. Tried new SIM card....same thing. Got another brand. No problems at all.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .This is unusual for the Moto G Power (2021) and sorry to hear that you've returned the device. Hope you give us another chance in the future. - Mike
Not to great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible.. says unlocked but had terrible service with Verizon sim card.. very buggy , only thing that is good and guaranteed is long battery life
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RedFoxx99, I'm sorry to know that you are having this issue with your phone. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. - Mike
Poor Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is extremely slow. It lags even opening the menu. The applications don't integrate smoothly I mean it doesnt refresh properly. Battery life is decent. I wont recommend this phone. I am out of return window or else I would have returned it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I understand how inconvenient this situation is and this should not happen, Tonypatel. As we stand behind our products, we would love to help get this checked. Write us an email to supportforums@motorola.com so we can directly communicate with you and get this resolved. We'll be there to help. - Mike
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two phones thinking they would work with Verizon but one had issues with data and receiving texts, The other had indues with receiving texts. The internet/data issue was fixed but both never were able to receive texts on Verizon.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LaniBiak, Sorry to hear you're having an issue with receiving text messages. We suggest contacting Verizon regarding this concern and have them enable your phone's CDMAless option. Write us an email at supportforums@motorola.com in case you still have issues. -Jess
Stay away
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2, one broke within a few months, and Motorola tried to give me the runaround instead of resolving under warranty
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I'm sorry to learn that you are having some difficulties with your device. We stand by our phones and we're glad to help investigate and get this concern sorted. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Mike
Worst Phone dont purchase it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use to be a great one and cheap. This is the worst phone ever, is so slow that took 5 seconds each click new!! I use to have the G 2018, G2019 I am very disappointed
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear you're not happy with your purchase, FerB. We would like the opportunity to investigate your feedback further. Please check this link for the recommended troublehooting steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next> Display / Touchscreen> Phone is slow/unstable. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch
Should've bought it from Verizon :(
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have little to no service at my house. Everywhere else is fine. My other family members' phones all work. I contacted Verizon, but because I didn't get the phone through them, they can't guarantee service.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Lousy, Sorry to hear that you're experiencing no service at your place. Do you and your family member have the same carrier? As we stand by our phones, we'd like to know more details. Write us an email at supportforums@motorola.com. -Jess
Stay away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep shutting off when it has over 50% power and takes a while for it to actually turn back on, it freezes, and the speaker sucks. Will be contacting about returning to get a different one
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Thoff, Sorry to hear your phone keeps shutting off. Do you have SD card inserted in the phone? As we stand by our phones, we'd like to know more details. Write us an email at supportforums@motorola.com. -Jess
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this phone and within a few weeks speaker stopped working and could talk on the device on speaker would not recommend
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, Sorry to hear you're having an issue with the speaker. As we stand by our phones, we'd like to know more details. Write us an email at supportforums@motorola.com. -Jess
- Pros mentioned:Battery life, Camera, Price
Better Than Expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeping in mind this is a $200 phone; I am pleased with it. It stutters a little bit from time to time using Snapchat, haven't noticed too many other hickups on other apps. Pictures are better than expected for this price range (rear camera); front camera is pretty bad. It has a 720 screen but I can't really tell too much so not a big deal for me, supposedly this helps the battery life. Speaking of battery, it is awesome, I am a fairly heavy user and when I put it on charge at night it's usually around 45-50%... best battery longevity I have experienced on any phone brand period. My last phone was an iPhone 12, this doesn't operate as smoothly nor nearly as fast but it gets the job done and the price (and battery) are great. I really like Motorola's version of Android; it isn't bogged down with all sorts of branding and such. If you are looking for a budget phone that has great battery and decent camera than this is it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BSWSC29486,
Thanks for the great review and we're happy to hear that you're satisfied with the phone. If you're interested, we'd like to hear your story and share it with other G Power users here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. We love to hear you from there. - Frank
screen is too fragile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.screen is so fragile. slipped from my hand one time on the floor, and it was broken! :(
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SimpleGamesFan, Thanks for letting us know about your phone's condition, and sorry to hear that your phone's screen is broken. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/mcp/service. If you have questions write us an email at supportforums@motorola.com. -Mitch
Disposable money too??
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NEVER AGAIN will I buy this brand no matter how long it takes ATT TO GET ME THE REPLACEMENT
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We are sorry for any frustration, CMGG. As we stand behind our products, we would love to help get this sorted. Please email our customer support team at supportforums@motorola.com with further details and we will assist you immediately. Kindly use Subject: Retailer_your issue (e.g BestBuy_Slow/Lagging) on your email or give this link, we'll surely help you from there. - Mike
Motorola
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned and was never refundedvvvvvvvbhhhhhuuuuuuuu
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi EliteMember, Sorry to hear that you had to return the phone. We do suggest contacting the point of sale to follow up your refund. If you need further information, feel free to email us at supportforums@motorola.com. We'll be there to help. -Mitch
Not so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is only one month old and it is freezing, the back camera is not that clear for a 48 pixel
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Faith0502, Sorry to heat your phone is freezing. We stand by our phones. We'd like to know more details to see what causes this. Write us an email at supportforums@motorola.com. -Jess
Do Your Homework
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The techs will tell you that it will work with Xfinity --but beware they do not
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Diesel28, That's unexpected for a our Moto G Power phone and we’re sorry you had this experience. We stand by our phones and we'd like to look into this deeper. Please email us at supportforums@motorola.com for us to further assist you. -Mitch