Customer Ratings & Reviews

This phone does everything I need and things I didn't know I'd need/like. I like that I can turn it on and unlock with the same side button using my thumb. Instead of the back ◀️ button everything is done with swipes. It can last up to three days on a charge depending on usage and charges super quick. Takes nice pictures too! The only thing that took getting used to is the length.

Good phone. Super easy to use. The phone is very responsive even after years of heavy use

Good for the price, it is not the best phone but for the price its that expected

Value for money. Excellent battery life. One full charge is getting for 3 days on normal talk time

Works okay should have gotten 5g sometimes it's a little slow but overall good phone

A good value for the money. We have 2 of them. They usually do what they were intended to do.

My 12 yr old took his Moto cell phone to Mexico and it took excellent pictures and videos. No need for an expensive phone as this phone has worked great.

Great gift for my grandson! The camera capability gives him high quality images for his YouTube videos.

Great phone for the price. Amazing battery life. Reasonably fast and good performance. Only two drawbacks I see are not 5G and not NFC capable. 5G is not something I need right now so no big deal. I did use NFC for vending machines and when I didn't have my wallet handy. However for the price I can live without it. Great deal for a solid utility phone.

A useful phone for work and entertainment for quality and price is a very good purchase

Still going I 2025 Only now thinking of upgrading after dropping

Good phone for the price. Wanted to switch at first but once I got used to it, i liked it.

I purchased this phone because my old phone started acting up. This phone works great and it was so affordable! Lots of memory space.

Very Good Deal for the Price, Moto G Power is a good cell phone with lots of features.

If you want an android with great battery life go for this one, great life even after an year of use

Good phone for the price. Good size screen and storage.

Amazing phone for the money so many features for a small price.

Takes great pics. Can even video call. I bought for my teenage son. He really Likes it. We use the simple mobile plan. Bought the 50 dollar plan with unlimited. Going to switch to 25. So we got the extra rebate. For the price great quality phone. Best Buy phone associates really know there stuff. They are great at getting your phone all set up in a timely fashion, and if there are glitches they seem to handle those really well also just a little longer.

I bought 2 of these for a trip overseas. At first, both phones were great with Google-Fi. About 2 weeks into our trip, my wife's phone kept dropping signal. After hours chatting with Google-Fi support, we decided to just live with it. The phone worked over wi-fi, it was only the cell calls that kept dropping (one time for over 24hrs straight). It didn't matter how many re-sets, restarting, APN delete and reinstalls we did, cell service wouldn't come back. Once we arrived back in the U.S. her phone picked up signal again and hasn't lost it. I think we may change out the sim card with a new one that Google-Fi sent while we were gone. Picture quality is good enough and for the cost of the phone we can't complain. The battery life was surprisingly very good.

The geek squad warranty wasn't worth the price, they sent me a refurbished phone that was faulty with sound issues. I purchased a brand new moto g power 21 in December of this year. A month ago, I accidentally broke the screen and went in store to see what the geek squad warranty covers - I paid the $52 copay and was told they would send me a replacement - after I receive the new phone, I was to send back my phone with the cracked screen, sounded great and only took 2 days to get it!! I assumed I was getting a brand new phone but they sent me a refurbished one, my fault for not asking, but I expected the refurbished phone to at least pass quality controls and be as good as a new one, boy was I wrong. As soon as I got the replacement refurbished phone I heard slight crackling/echo when I would put the volume all the way up to the max, but it was okay when it was at a normal volume so I thought nothing more of it, well a week later,I went to use Google maps and the sound and feedback was horrible as I was driving and trying to listen to directions- so I went in today to the geek squad to see what could be done- they told me that I could pay an additional $52 (again) to get another replacement phone - I asked them who's to say I won't get another phone with another issue, they said there's no way of telling and that's the chance I take! And he also stated that moto phones are known to have a lot of issues and he tries to steer people away from buying them. My other phone had no issues besides the fact that I got a cheap screen protector off of Amazon and my screen cracked. I could've paid $100 to get it fixed at a local place that replaces screens BUT instead I used my warranty/geek squad plan and paid $52 for a broken refurbished phone and now they want me to pay another $52 to get a replacement for the replacement which was worse than the original phone and who knows what kind of issue the new replacement will have- --will I continue to pay $52 until I get a phone that works correctly????? I only paid $150 for the phone on sale - (originally $250) and paid additional $90 for the warranty/geek squad coverage I asked for the return of my warranty/geek squad cover which came out to $58.17 prorated - he warned that it would no longer be covered,!! I said for what though? I'm usually really happy with their warranties/geek squad but I'm very disappointed with this experience.