Customer Ratings & Reviews
- Model:
- PASE0012US
- |
- SKU:
- 6494854
Customer reviews
Rating 4.3 out of 5 stars with 1002 reviews
(1,002 customer reviews)Rating by feature
- Display Quality4.5
Rating 4.5 out of 5 stars
- Camera4.3
Rating 4.3 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the Moto G Power (2022) for its exceptional battery life, impressive camera quality, and excellent value for the price. Many also appreciate its ease of use and the ample storage it provides. The large screen size is another frequently praised feature. While some find the phone a bit heavy, the positive feedback significantly outweighs the negative.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pour quality camera mediocre at best, horrible display, battery life descent but not impressed at all
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi EduardoG, Thank you for leaving your review and we apologize if our phone did not meet your expectations. We value your feedback and would like to have this chance to investigate it further, as we take pride in our products. Please tell us more about this by sending us an email at supportforums@motorola.com so we can assist you. -Belle
Rated 2 out of 5 stars
Motorola G play 128g review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The was supposed to be a new phone but instead I got an open box. That was not what was advertised
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Very deterring
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was only used for two days, the screen had dead spots and also was slow with loading.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi user554274, we're sorry to hear that your phone is kinda slow and got concerned with the photo qualities. Let's try to reboot your device, press and hold the power button for 10-20 seconds. For the camera, you may follow the link https://en-us.support.motorola.com/app/mcp/troubleshooter_page/g_id/7703 and choose to improve photo quality. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Rated 2 out of 5 stars
locks up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phones locks up have to restart many times if trying two use more than more app at a time almost always freezes i have great signal
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi timm, we appreciate you for taking the time to reach out to us and we're sorry to hear that you have a concern with your device where it freeze. Does your Moto G power 2022 have the latest software? Go to Settings>System>Advanced>System Updates. Have you tried to clear cache and data of the app that when your using the phone freezes? Have you tried to uninstall and reinstall it? -Ythan
- Cons mentioned:Processor speed
Rated 1 out of 5 stars
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow phone save your money and get something better
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Babita, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link:https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5055> Next> Display/Touchscreen> Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch
Rated 4 out of 5 stars
Moto G phone.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little disappointed that I could not get a screen protector. I bought the phone at Best Buy, but had to go to Verizon for the card.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Debrajean, Thank you for taking the time to share your feedback with us. Sorry to hear that you couldn't get a screen protector. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2022/bd-p/moto_g_power_2022_en. -Elle
Rated 2 out of 5 stars
unhappy customer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to operate,and adding apps, no instruction were included and very little help from staff!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RazyB, we're sorry to hear that your experience didn't meet your satisfaction. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan
Rated 5 out of 5 stars
solid phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enough room for my needs, USB, SD card input--- fits my needs perfectly. I don't use my phone for gaming or anything like that, so I can't speak to the processing power; but for the price it's a solid phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jesse, thank you for this positive feedback you left for us. We appreciate it and this means a lot to us. You don't know how happy we are hearing that you were satisfied with your purchase. Don't forget to reach out to us if you have any concerns or need any assistance regarding your device. -Ythan
Rated 2 out of 5 stars
Bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not recommend. Having some setup issues and probably not a good deal. Look fir another phone type
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to write your remark, Rascony. We regret to hear that you had this not so good experience with the device. What are you trying to set up on the phone? If you need more help you can drop us an email at supportforums@motorola.com. We will be pleased to assist. -Belle
Rated 2 out of 5 stars
Display n price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store display was wrong, wanted 5G n that's what it said, not sure what went wrong
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RayB, Thank you for sharing your feedback with us and we're sorry to hear about your purchase experience. We suggest contacting the seller for further details. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. -Mitch
Rated 3 out of 5 stars
Hangs up on people in the middle of talking!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good phone but it's a bit faulty on that it just hangs up while you're in the middle of talking to somebody when your fingers aren't anywhere near the buttons or the screen.. otherwise for a first smartphone it seems to be okay I liked my semi smartphone better!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GunnarsGirl, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Can we do a power cycle? Power cycling will reboot your device and reestablish a connection with your mobile network. To do this, press and hold the Power button, until the power menu appears then release. I hope this works. -Ythan
Rated 4 out of 5 stars
Lacked instructions in box.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my phone just wish it had come with more instructions, what was included in the box was so small l wasn't able to read.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NancySH, We're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto G Power (2022) smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-power-2022/bd-p/moto_g_power_2022_en. -Rizza
Rated 3 out of 5 stars
Just middle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know, it is a budget model. And for the price you pay you receive a decent smartphone - Turns on on its own. I can't understand why. I mean when it completely power off. - brightness automatic adjustment is really awful - OS.. was (and still) difficult to use after Samsung Bought for parents as a spare phone. Among budget models, it is good. But it is still a budget model. Better to consider old premium models of previous years
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for sharing your feedback with us and purchasing this phone, Buyit. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Rated 1 out of 5 stars
Hate this phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really hate this phone. It is too difficult to use and it's awkward. The sound quality is to low even when set all the way up. I'm even considering going back to my old phone (an LG and it was not a good phone either) Next phone will be a Samsung. More expensive better phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CherieD, We appreciate you letting us know and we're sorry for any inconvenience this may have caused. This is not the experience that we wanted you to have with us. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Rated 4 out of 5 stars
Good Budget-friendly phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good budget phone, had some issues setting up the lock in screen but other than that it seems fast and has a nice screen.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MikeG, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other G Power (2022) users here: https://forums.lenovo.com/t5/moto-g-power-2022/bd-p/moto_g_power_2022_en. -Rizza
Rated 4 out of 5 stars
Service at its best!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always had good service fro Motorola products. The service from the guys at Best buy in Gastonia is the best!! That's why I go there!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Serviceatitsbest, Thanks for purchasing this phone and giving us a positive rating. Glad that you had a smooth transaction with BestBuy. You may join our official Moto G Power (2022) community here: https://forums.lenovo.com/t5/moto-g-power-2022/bd-p/moto_g_power_2022_en. -Rizza
Rated 4 out of 5 stars
Good not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have stuck with Motorola phones for a few years now and this one is very good looking for 5g and better resolution though.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi chuckfargo, thank you for your time taking in reaching out to us. We're glad that you were happy and satisfied with the features of Moto G Power. To keep updated with how you can maximize the features of this device I encourage you to follow us at https://forums.lenovo.com/t5/moto-g-power-2022/bd-p/moto_g_power_2022_en. We will be there to assist you. -Ythan
Rated 5 out of 5 stars
A good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband needed a new phone fast. I was tasked with choosing one for him. I chose this phone and he is quite pleased with my choice
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi HappyHubby, Thank you so much for your positive feedback! We’re thrilled to hear that your husband enjoyed our Moto G Power 2022 phone. If you're interested, we'd like to hear your story and share it with other G Power 2022 users here: https://forums.lenovo.com/t5/moto-g-power-2022/bd-p/moto_g_power_2022_en. -Rizza
- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Slow
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very slow processor , not working good ,camera is not good resolution
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NagieS, We're sorry to hear that these are happening on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/505> Next> Display/Touchscreen> Phone is slow/unstable and try the recommended steps there. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch
Rated 1 out of 5 stars
Not a great phone experience, excellent customer e
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is pretty, but constantly drops Verizon network/home Wi-Fi calling signal and needs to be restarted to become functional again for a very short period of time. However, my BestBuy associate experience was phenomenal! I was in and out of the store in ten minutes flat. She transferred my Sim card, powered me up and popped the new phone case on for me.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AndrewJ, we're sorry to hear that you got a concern about your Moto G Power where Verizon networks constantly drop. Let me help you with that. Let's reset your Network settings. Go to Settings > System > Advanced > Reset option > Reset Wi-Fi, mobile & Bluetooth. And, let us know how it goes. For other concerns kindly send us an email at supportforums@motorola.com. -Ythan












