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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1004 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Moto G Power (2022) for its exceptional battery life, impressive camera quality, and excellent value for the price. Many also appreciate its ease of use and the ample storage it provides. The large screen size is another frequently praised feature. While some find the phone a bit heavy, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,004 reviews
  • Rated 1 out of 5 stars

    Phone freezes even while chatting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone freezes while using WhatsApp and Instagram in between calls and chats

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SreeshanthanK, We're sorry that your phone freezes while using these apps. It could be due to a lack of available memory on your phone. We suggest closing any unnecessary apps running in the background and clearing the cache for both WhatsApp and Instagram apps. Also, make sure that your apps are updated. If you need more help, you can send us an email at supportforums@motorola.com. We will be pleased to assist from there. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Economical

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality; cheap price. Definitely a good phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the time that you gave us a positive rating, Motomagic. Glad that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2022/bd-p/moto_g_power_2022_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Not a good purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a reburbish phone again .!The audio was not working. Phone was not able to be use on speaker.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarolBuse, We appreciate you taking the time to report this to us, and we're sorry for any inconvenience this may have caused you. We would like the opportunity to investigate your feedback further. Please check this link for the recommended troubleshooting steps: https://en-us.support.motorola.com/app/mcp/troubleshooter_page/g_id/5059 then Audio and Sound > Poor or No Media Sound. Let us know if this helps by writing us an email at supportforums@motorola.com. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    Worst phone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch didn't work properly and lost 98,% battery overnight and missed morning alam without any apps open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it is okay . But the phone heats up so fast that you can feel the heat

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      GadgetGirl, I appreciate you taking the time to post your experience. We are sorry to hear that you are concerned when the phone heats up. Even though they consume more electricity, phones rarely get to a high temperature. Your phone should alert you if this occurs and may even switch down automatically to cool down. This is for your protection. If you require any additional assistance, kindly contact us by email at supportforums@motorola.com. We'll be on hand to help. -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Travelers saver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price, you get what you pay for and it’s an ok option if traveling and get mugged outside the bars the first week of your trip.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Turn on Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone doesn't turn on. There are lot of videos on youtube describing this phones issue. Please stay away from this.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AGVV, we're sorry to hear that you got a concern about your device where it doesn't power on. Are you using the original charger that comes with the device? Have you tried to use a different charger, plug it in for a few hours, and observe if it recovers? Once it recovers, you can press and hold the power button for 10-20 seconds, until your phone restarts. For other concerns please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Not worth for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like to cell phone andd not great pixel quality not worth it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to give us your feedback, Pluto. We're sorry that your experience did not match your expectations. Our goal is the make our customers feel satisfied, and to provide a positive experience. We would like to help. Please email us at supportforums@motorola.com at your earliest convenience. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    motorola moto g power with 128'GB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    motorola moto g power with 128'GB - do not recommend

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Evan, we are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. Kindly send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks sucks sucks sucks sucks sucks sucks sucks very very very bad

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FernandoO, we're sorry to hear that your experience didn't match your expectations. We would like to make further investigation with your feedback. Kindly send us an email at supportforums@motorola.com. We'll be there to help. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Way Too much for a Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Unhappy with this Phone. The first bad rating of a Motorola I have ever given. Screen needs to be tapped many times for it to receive into or to make it do something. Way too many features or options. Here I am a month into it and still daily every time I touch something I get a pop up telling me I can do this or that here or there and each of these are always different. I can't but a finger on it but but it just doesn't react right. When typing the word suggestion screen won't go away and gets in the way of reading things. Too much for an old person set in his ways. Was very Happy with the G7 Supra. Oh ya and the Camera, I'm NOT a photographer and I don't want to take a Class either. Way to much going on there also.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi tfaase, Thank you for bringing this up to our attention and so sorry for the inconvenience this may have caused you. Please allow us to help. If you are experiencing screen freezing or unresponsiveness, we suggest doing these steps on this link: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/7715. Please email us at supportforums@motorola.com at your earliest convenience. We'll be there to help. -Elle MotorolaMobility

  • Rated 1 out of 5 stars

    Looks nice, never got a chance to use it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got a chance to use it. It broke the first day. Had to go buy another phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SMITH, We are sorry to hear that the device broke on the first day you had it. We understand how difficult this must be for you. We would appreciate it if you could provide us with more details about what happened. Did the device accidentally fall or did something else happen? Please send us an email at supportforums@motorola.com. We are committed to investigate and help you. -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Notification “Hello Moto” is a nuisance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average phone. Gave it to my granddaughter after unsuccessfully trying to remove the annoying notifications “Hello Moto”

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Realty, Thank you for your feedback. Sorry to hear that you're having problems with your notifications. To remove the "Hello Moto" sound when it powers up: Go to Settings > Sound > Advanced > Turn Power on sounds off. If you have any questions or concerns, please send us an email at supportforums@motorola.com. We'll be there to help. -Rizza MotorolaMobility

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keep freezing from day 1, I don't have a lot of stuff on it not worth to buy

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Jacob, Thank you for posting your feedback. We're sorry to hear that your device is frequently freezing. Please try to hold the power button for 10-20 seconds for a soft reboot if you have this type of trouble. Have you installed the latest software on your device? You can check Settings > System > Advanced > System updates. It's important to ensure that all your apps are up-to-date. If you require further assistance, please contact us at supportforums@motorola.com. We will gladly assist you. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    Better get apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like this product it has a lot of bugs and very slow charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second new Moto device....just straight trash.....

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MahmoudY, we appreciate you having one of our phones. Sorry to hear that you're having concerns with your device. Kindly send us an email at supportforums@motorola.com. We would like to have the opportunity to investigate your feedback further and assist you. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    M2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow poor connection no data anywhere. Can't do anything at all

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Wetherjc3, This is unexpected for our Moto G Power phone, and we apologize that you're having this issue. You can check and follow the recommended steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next> Data / Connectivity> No data. Should there be any further inquiries, please do not hesitate to email us at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Moto g

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this new latest product. It is sleek in design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reasonably priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is suitable for the price. No bells or whistles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Moto G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up. Poor directions with the unit.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, NurseDarlene. Sorry to hear that you're having difficulties with setting up your phone. Please send us a message at supportforums@motorola.com. We'll be glad to assist you from there. -Rizza MotorolaMobility