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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1004 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Moto G Power (2022) for its exceptional battery life, impressive camera quality, and excellent value for the price. Many also appreciate its ease of use and the ample storage it provides. The large screen size is another frequently praised feature. While some find the phone a bit heavy, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,004 reviews
  • Rated 2 out of 5 stars

    My phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for less than two months and it's dropping calls, when I make and receive them. The phone gets hot and the plug as well I have been considering bringing it back.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CeceliaW, We appreciate you having one of our phones. Sorry to hear that you're experiencing dropped calls. We would suggest further troubleshooting the phone. Please follow the troubleshooting steps here that could fix the problem on the device. Kindly check this link: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059, select Calls, and choose Calls are dropping. Please email us at supportforums@motorola.com at your earliest convenience. We'll be there to help. -Elle MotorolaMobility

  • Pros mentioned:
    Battery life, Price
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Very basic phone with long battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1. Battery power is excellent, lasts a very long time 2. Screen is large but not too big 3. Affordable price Cons: 1. Very slow 2. Cannot install too many apps 3. Awful pictures

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi gramps, thank you for taking the time to reach out to us and we appreciate you for having our Moto G Power. We're sorry to hear that you got a concern with your device. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Working slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well in the beginning, but after few weeks I found it working slow.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Abhi, Thank you for taking the time to share your feedback. Sorry to hear that you're experiencing slowness in your phone. Please check if your software is up to date. To do this, go to Settings > Software update > Check for Updates. If you have further concerns, please send us an email at supportforums@motorola.com. Use GPower2022_SlowIssues as the subject of the email for reference. We'll assist you from there. -Rizza MotorolaMobility

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Not Bad for an Inexpensive Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone stopped charging and I grabbed this in an emergency. Gets modern tasks and apps open with ease, a bit slower than the higher end phones but a second or two whici is noticeable only if you're a trained eye. It operates just like my old iphone, but with less restrictions. I just wish I went for the higher storage, but I back up my files and documents to external and wipe anyways so 128GB is bearable for the price. Once I upgrade software the camera was immaculate. Overall $139 plus tax for a functioning, medium ranged phone in terms of speed and capacity isn't bad.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi umbrobrazilia, We are so thankful for giving us a positive rating and we're happy that you like the phone. We appreciate you being a part of Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2022/bd-p/moto_g_power_2022_en -belle MotorolaMobility

  • Rated 1 out of 5 stars

    can't believe they sold it to me a bad phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll never buy anything used from this store forgot to get protection plan couldn't get back to store because of My Job when someone calls me I can hear them but they can't hear me i always have to turn phone off and back on when this happens

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnnetteN, Thank you for reaching out and letting us know about your phone situation. We're sorry to know that you're facing microphone problem. Please follow troubleshooting steps here that could fix the problem on the device. Kindly check this link, https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 select Calls, and choose Callers cannot hear me. Please email us at supportforums@motorola.com at your earliest convenience. We'll be there to help. -Elle MotorolaMobility

  • Rated 1 out of 5 stars

    Sim card tray missing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy an open box phone from this store. This phone I sent it to abroad and discovered that the sim card tray is missing. Please check everything before you buy any open box phone. Otherwise these guys are here to create hassle

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi OpenBoxBeCautious, Thanks for sharing your feedback with us and we're sorry to hear about your purchase experience. If you still need assistance with the sim card tray or should there be any further inquiries please do not hesitate to email us at supportforums@motorola.com. We'll be happy to assist you. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life SUCKS screen doesn't always accept touch. Slow reacting

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Billy, We appreciate you letting us know your phone's condition and we're sorry for any inconvenience this may have caused. Please check if your software is up to date. To do this, you can go to Settings > System update > Check for updates. If the issue still persists after updating your software, please write us an email at supportforums@motorola.com. We'll be there to assist you. -Rizza MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Android Phone Under $300

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2022 Moto G Power is the best Android phone under $300 and Best Buy often has it on sale at a VERY attractive price. On sale, the 128gb version costs just slightly more than the 64gb version. It combines a huge screen for watching Netflix with a massive battery that can last two or three days with light use and will last from 7am to midnight with heavy use. For women who carry their phone in a purse, its large size and heavy weight will not be noticed. Guys may find it too large for their front jeans pocket, even with a slim UAG case.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inexpensive cell phone just was a cheep

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive but actually just only a cheap cell phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BeKeeS, thank you for choosing the Motorola device. We appreciate you for having our Moto G Power. To be up to date with our devices, kindly follow us on our official community page at
      https://forums.lenovo.com/t5/moto-g-power-2022/bd-p/moto_g_power_2022_en. We'll be there to help you. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst Android phone I have ever owned. It is constantly freezing. I have reset it back to factory defaults in hopes that would resolve the issues. Avoid this phone!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MissB, We appreciate you having one of our phones. We are sorry to learn that your phone is freezing. Our goal is to provide a positive experience. We would like to help. Please email us at supportforums@motorola.com at your earliest convenience. We'll be there to help. -Elle MotorolaMobility

  • Rated 1 out of 5 stars

    Piece of Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of garbage phone lags big time constantly locks up and needs to be rebooted then last night had to do a factory reset to get it start lost data never had a moto before never will again. Avoid this phone like an AIDS infected crack Ho!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi gunrunner201, Thank you for sharing your feedback. Sorry to hear that you're having this kind of problem. Allow us to help. Please try to check if you're software is up to date. To do this, go to Settings > System/System Updates > Check for updates. If you have further concerns, please send us an email at supportforums@motorola.com. We'll be there to help. -Rizza MotorolaMobility

  • Rated 1 out of 5 stars

    The phone is good service not

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have a very good experience the salesman said he could not transfer to the new phone also your inventory is very low actually it reminds me of the last days of Fry's electronics

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi aaaa, Thank you for purchasing our product and we're sorry that you are not satisfied with the service. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Elle MotorolaMobility

  • Rated 1 out of 5 stars

    Not user friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching how to videos, my husband is still having problems working the phone. Not user friendly, at all!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Failure, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Phone is dead slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is dead slow. I did not expect a $200 phone performance to be like this. Highly disappointed.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Shravan, Thanks for bringing this to our attention and we’re so sorry that your experience did not match your expectations. Kindly try to check this link for the slow issue: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/7715. For other concerns, please send us an email at supportforums@motorola.com. We'll be there to assist you. -Elle MotorolaMobility

  • Rated 1 out of 5 stars

    Stop selling the stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully my mom has been able to get her stuff back and she has been doing it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JagmohanS, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com so we can further assist you. Apology for the inconvenience. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Stay away from this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not worth it. You cannot delete certain things can't change the ringtone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EdwinR, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Worst performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst performance, it is soo slow I switched back to my 3 year old pixel 3a. Do not buy

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JO2424, Thank you for taking the time to share your feedback. Sorry to hear that you're phone is experiencing slowness. Kindly check if your software is up to date. Go to Settings > System Update > Check for updates. If you have further concerns, send us an email at supportforums@motorola.com. We'll be glad to help. -Rizza MotorolaMobility

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am making my second return. Volume, various feature problems. Don't bother.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SorryNo, We're sorry to learn that you are not happy with your purchase and you had to return the phone. Hope you can give us another chance and would like to have your concern resolved. We stand by our phones. We'd like to know more details. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Moto

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. Easy to use. very clear and easy to read. Takes awesome pictures. But I am still learning all the feature for the camera.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to hear that you're having fun with the device, YvonneR. We can feel that you're happy with the product you've bought from us. If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2022/bd-p/moto_g_power_2022_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Moto g power (2022l)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent inexpensive smartphone. Motorola loaded some bloatware initially, but it's easy to remove. This replaced a two and a half year old Motorola g power which had a cracked screen. Best buy had a screaming deal on the phone and it was an easy decision to pick it up.

    I would recommend this to a friend