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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 422 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the moto g power 2024 5G 128GB (Unlocked) for its overall performance, battery life, and camera quality. Many users find the phone to be quick and appreciate the long-lasting battery. The processor speed and ease of use are also highlighted as positive aspects. However, some customers have noted issues with connectivity and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 422 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hello MOTO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Glad I was able to get a new one when mine broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Samsung phone that was lost while I was in the hospital. This Motorola phone i.s much easier to use as the touch screen is more responsive. Setup is straight forward

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience. We're truly sorry to hear about your lost phone, especially during a hospital stay, but we're glad to know your new Motorola device has been a positive replacement. It’s great to hear that the touch screen is more responsive and that the setup process was smooth and straightforward, that makes all the difference when getting back on your feet. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's value for money. The phone has amazing features with good Camara capture.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SamuelA, We're thrilled to hear that you find your phone to be great value for money and that you're enjoying the camera features. Providing excellent features at a great price is something we’re proud of. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto 5g phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy.,..a must have..plenty of storage and fast response time..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to set up and use and, camera is very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    G power 2025

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. No issues with lag, all around good phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    When $ is Tight & Expensive Phones Become Boring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    * Broke my 2022 Samsung Fold 4 inner screen, very expensive to fix *Fold 4 worked better because it's a flagship *Moto G series are middling - poor battery life, sluggish processor *Moto Power G is lighter less bulky than Fold 4, eats power *I'm broke, need a phone, G Power is good enough

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EasyEv, Thank you for sharing your experience. It sounds like you're making the most of a tough situation, and we really appreciate your honest and practical perspective. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awasome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and really quick, highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service Chino CA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is what I was looking for. The Best part was the customer service I received from the young lady that helped me. She is an asset to your company. I very much appreciated the smooth and efficient service she provided. Thank you.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MartinH, We're thrilled to hear that the phone is exactly what you were looking for, and we're especially glad that our customer service team made your experience smooth and enjoyable. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    I'm done with BestBuy and Motorola

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Molorola moto g power 2024 (Unlocked) as an open box, excellent condition item. According to the review at https://www.pcmag.com/reviews/motorola-moto-g-power-5g-2024, the Molorola moto g power 2024 battery lasted for 12 hours, 15 minutes while playing "a 1080p video continuously over Wi-Fi with the screen at maximum brightness". After I transferred everything from my old Samsung Galaxy 9+ to my new moto g power 2024 and set all my apps to either not run in the background or for smart background use, I tested how long the battery would last. I did not do anything like how PC Mag tested the battery. I did some web surfing and reading of the pages, read the text in a Bible app, made two short phone calls, sent two text messages, and watched two videos of about one hour each. The rest of the time the phone sat idle. The phone has now been on for about 12 hours and is down to 11% battery left. I think the battery would have lasted maybe 6 hours if I had been testing it the way PC Mag had done. Maybe it was returned because the original purchaser noticed how quickly the battery was being depleted. It's not worth it to return the phone since I spent so much time moving everything to it. I will probably just buy a new battery for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point I couldn't be happier. I bought this as a temporary phone while my Motorola Razor Plus 2023 was being repaired for defective screen. It gets better 5G than the Razr and though I've received my Razr back, I'm still using this phone! Anyone want a refurbished Razr? lol

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello BrettInMs! We're thrilled to hear that you're satisfied with the performance of your new purchase. Thank you for choosing Motorola Mobility. Remember, we're here for you whenever you need assistance. Feel free to reach out to us anytime. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone, especially for the price point

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on special for only $199. For that price, this is a really great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone great price nice collar works great and last long battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative was very knowledgeable and patient.However they only offer the discount if I applied for the credit card.Didnt like that

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarmenM, We’re glad to hear you had a positive experience with our service representative and appreciate their knowledge and patience. We understand your concern about the discount being tied to a credit card offer, and we’ll make sure to share your thoughts with the appropriate team. If you're interested, please follow our official community page:  https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Surprising quality for great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola quality has been surprising me for some time! I got this as a gift for someone thinking of it as a small upgrade. However after setting up the phone and using it for some time the features are endless! Always surprising to find out but a very good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money and camera quality is also valuable for the price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, SainathB. We're thrilled to hear that you feel the phone offers great value for the price and that the camera quality is meeting your expectations. We strive to provide top features at an affordable price, and it’s wonderful to know you’re happy with your purchase. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine works just fine. Although I have no idea why best buy is now charging so much for them, I paid less than $200 for mine not long ago. I'm on visible thru verizon and my phone bill is now $25 a month with zero tax and fees. What a win.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Chris. We're thrilled to hear that your phone is working perfectly and that you're enjoying such a great deal with Visible. It’s always awesome when customers find the perfect balance between value and performance. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola g Power 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. The only problem is the battery doesn't last as long/nor does it charge as fast as my last phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichelleP, We're happy to hear you’re loving your phone! Thank you for sharing your feedback about the battery performance. We understand how important fast charging and long battery life are, and we're sorry to hear it's not quite matching your previous experience. As we stand by our phones, we'd like to help get this sorted out. Write us an email at [email protected]. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto G Power 2024 5G Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lower end phone that does everything you need.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidR, We're so glad to hear that the phone is meeting your needs and providing great value. It’s always wonderful when a phone delivers exactly what you’re looking for at a great price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was an excellent buy! it has its draw backs but I'm working through them. Geek Squad was awesome!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Burneyboy! Thanks for sharing this positive experience with us and for choosing Motorola Mobility as your device provider. We're always here to help if you need assistance. -Ythan MotorolaMobility

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