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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 429 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the moto g power 2024 5G 128GB (Unlocked) for its overall performance, battery life, and camera quality. Many users find the phone to be quick and appreciate the long-lasting battery. The processor speed and ease of use are also highlighted as positive aspects. However, some customers have noted issues with connectivity and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 429 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was amazing!!! It was easy to use and learn everything about it :)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, BrandiB. We're thrilled that you found the Moto G Power 5G 2024 so easy to use and intuitive. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Need more knowledge about items purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this bc my Samsung had an issue and needed a phone for foreign travel. I found out, from my carrier, that it only uses an esim (which they provided) I mention this bc I took my Samsung w/me so the staff at BestBuy could remove the sim and put it in the Motorola. I wonder why they did not know it only uses an esim?

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience. We understand how important it is to have clear information when purchasing a device, especially for travel. The Moto phone does use eSIM technology, and we apologize for any confusion during setup. We’re glad your carrier was able to assist. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Z flip phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone!I have had it for about 5 months!And no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and reliable phone. Great camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and reliable phone. Changed carriers and get whatever I need for home and travel

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Snoozie, We’re glad to hear you’re enjoying your Motorola’s reliability, great camera, and value and that it’s working well for both home and travel. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inexpensive phone to own. Works great for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well, although dropped calls were a Verizon issue

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohnG, We're glad to hear that your phone is working well overall. It sounds like the dropped calls you experienced were related to a Verizon network concern. We stand by our phones and we'd like to look into this deeper. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good product quality-price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good mid-range phone. It has excellent features and fulfilled my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price very nice and very good cell phone. Long screen good working.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your feedback, SyedR! We're glad to hear you're enjoying your new phone's long screen and performance. Your satisfaction means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime! -Elle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto G power 2024 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is excellent for its grade. It does the job! I am satisfied.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BenI, I'm thrilled to hear that you're satisfied with your phone and that it's performing well for its grade! It's always our goal to provide products that meet our customers' needs and expectations. Thank you for sharing your positive experience, and enjoy your phone! -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone and awesome customer service in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Moto phone. The rep made sure he did everything that was needed for me to use the phone right away. He even called my cell carrier & worked out everything.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Vicki, We’re thrilled to hear that you love your Moto phone and that the representative went above and beyond to ensure everything was set up for you. It’s great to know you had such a smooth experience getting started. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    G Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the money. Works well with a decent camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new phone is very different from my former phone. It has taken awhile to organize it the way I want it. The phone is now excellent although it has many add-ins that I keep erasing as unnecessary. Unfortunately, the only problem is that there was not a charging cord in the box. I have been borrowing one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, AlC1. We're glad to hear that you’re finding the new phone excellent and that you’re getting it organized to your liking. We apologize for the inconvenience regarding the missing charging cord. As this concern falls under the initial purchase, we recommend reaching out to Best Buy directly to inquire about obtaining a charging cord. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Motorola

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid phone does the basics no lag and quite impressed by the function.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrandonR, Thank you for the awesome feedback! We're glad to hear your phone is running smoothly and delivering a solid experience. It's great to know you're impressed by its performance and functionality. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Motorola 5G128GB Cell Phone Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is wonderful and easy to use as the previous cell phone model.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, DebraH. We're delighted to hear that you find your new phone wonderful and easy to use. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our products. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and battery is great and wireless charging.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your feedback with us, Sweeet! We're delighted to hear that you're enjoying the performance and battery life of your Motorola G Power 2024. It's great to know that the wireless charging feature is working well for you too. If there's anything else we can assist you with, feel free to reach out. Have a fantastic day! -Elle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Moto cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been functioning well for the past Week now that I purchase the item.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your update! We're glad to hear that the item has been functioning well during your first week of use. We hope it continues to meet your expectations in the long run. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my daughter in law. She chose it. Only had it for one month but she is very happy with it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That’s wonderful to hear. Thank you for choosing Motorola as a gift! We’re so glad your daughter-in-law is enjoying her new phone so far. We hope it continues to serve her well, and we truly appreciate you sharing this thoughtful feedback. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great budget phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for an unlocked purchase. Just swap your sims card and your all set

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience! We’re happy to hear that your unlocked phone setup was smooth and easy, just swapping SIM cards and you’re all set is exactly the hassle-free experience we aim to provide. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    G power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cool phone battery life is short my only complaint, good cheap phone if you need one and low on cash

    I would recommend this to a friend