Customer Ratings & Reviews

Thank you for your great feedback, VictorM. We're thrilled to hear you’re enjoying your Motorola phone and finding it to be a perfect choice at a great value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for reaching out and sharing your experience, Kakarla. We’re sorry to hear about the inconvenience you’ve faced with your recent purchase. Receiving a product that does not meet your expectations and encountering challenges with the return process can be frustrating.
Since the phone was purchased through Best Buy, their policies and procedures regarding returns, restocking fees, and product conditions apply. We recommend contacting Best Buy’s customer service team directly or escalating the matter through their corporate support. They will be in the best position to address your concerns and resolve the concern promptly. -Mitch

Thank you for your positive feedback, Mothermac. We're glad to hear you found the phone to be a great value and that the setup and transfer process was easy. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi KarimM, We're so glad to hear you're enjoying the touch screen and overall experience. We appreciate your recommendation. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for your kind words, Donnygourami. We're thrilled to hear that you're enjoying the quality of your phone and that the transfer process was smooth for you. If you're interested, we'd like to hear your story and share it with Moto G Power users here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

We're glad to hear your daughter is happy with her new phone! Thank you for choosing us, and we appreciate your feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos

Thank you for sharing your positive experience, Saiffullah. We’re glad to hear you’re enjoying your first Moto phone with all those features. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you so much for the kind words, Gramma. We're thrilled to hear that you love your phone and had an excellent experience with our service. Your satisfaction means the world to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

We appreciate your feedback! We're glad to hear the service personnel were helpful but sorry to know you're having problem with the phone. As we stand behind our products, we would like to investigate your feedback further. Write to us at supportforums@motorola.com. We'll be there to help. -Carlos

Thank you for your feedback! We're glad to hear that the phone meets your needs and is a great option for those on a budget. To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos

Hi Ragman, Welcome to the Motorola family! We're so happy you're loving your first Moto. Your recommendation is highly appreciated. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi Glennia, We're so glad you love your phone and had a great experience getting it set up. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi AlanS, We’re so glad to hear that upgrading to the phone you want has been a smooth and satisfying experience for you. It’s great to know that your second purchase has lived up to expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi Andy, We’re sorry to hear about your experience, and we appreciate you sharing your feedback. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://en-us.support.motorola.com/app/mcp/troubleshooter_page/g_id/5059 > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch

Thank you for your positive feedback, JohnW. We're thrilled to hear that your phone is working fine and that you would recommend it to others. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for your feedback, William. We're glad to hear that you're pleased with the battery life of your device. We apologize for the difficulties you've encountered in finding specific help and manuals. You can now access a Mobile Optimized User Guide directly on your device by going to the main application menu and selecting "Help Center". We are also here to provide you with top-notch support with any questions that you may have or you may send an email to us at supportforums@motorola.com we'll surely help you from there. -Mitch

We're so glad to hear you're enjoying your upgrade, Bella. Thank you for sticking with Motorola. We appreciate your support. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for your feedback, Aracy. We're glad to hear you're enjoying the value and simplicity of your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi ChristopherR, We're glad your sister is enjoying the phone. If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for your great feedback! We're thrilled to hear you love the product and would buy it again. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos